owcraftsman Posted July 2, 2011 Share Posted July 2, 2011 CPUz 157 & 158 fails to start freezes at initialization screen see capture below http://img827.imageshack.us/i/cpuznorun.jpg/ Things I have tried to correct the problem: Uninstalled deleted directories and reinstalled tried 157 & 158 32 & 64 Uninstalled/Reinstalled Chipset drivers Uninstalled Intel TPM Uninstalled Intel IME Uninstalled MSI Control Center Uninstalled Aida64 Uninstalled MSI Turbo Boost and all other MSI software Installed running as admin Manually added to AV allowed programs Set Full control to current user Ran as Admin and set to run as admin in properties Ran sfc /scannow tried running at default setting and OCed All with same result. I have one thing left to try which is a Diagnostic startup whic I will try on restart and get back to you. I have seen screen shots of other Z68A-GD80 using CPUz 157 & 158 edit: add system specs System Specification Processor: i7 2600k batch L050A853 Motherboard: MSI Z68A-GD80 B3 Bios: V17 Memory: Corsair Vengeance 1866 C9 1.5v HDD: Raptor WD1500ADFD 2x Intel RAID-0 SSD: none (to be added later with IRST SSD Caching) GPU: Onboard (at the moment)(GTX 570 SSC HD to be added soon) LucidLogix: (not installed yet) PSU: Corsair TX-850-W Cooling: H70 & Air Case: CM HAF 932 A 3.0v OS: W7-U-x64 SP1 IMED: 7.0.10.1203 (Intel Management Engine Driver) ISBCD: 9.2.0.1030 (Intel SandyBridge Chipset Driver) CPUz 1.8 does start and run after a diagnostic startup which lead me to the time consuming task od finding which service and or program was the cluprit. I got a bit lucky in that I was half way in to the project when I figured it out. http://valid.canardpc.com/show_oc.php?id=1891465 #1 CPUz, Everest and Aida64 are all tied to the same windows service "Windows Event Log" #2 It is not enough to stop Adia64 ver 1.8 it must be uninstalled and restarted for CPUz 1.8 to run I tried installing Everest Ultimate with and old key but the z68 is not supported so no further testing [uninstalled] I then tried the previous Aida64 ver 1.7 and again with it installed running or not CPUz will not start. I do hope there is a resolve for this. I will help in anyway I can, just ask, but for now I will take this issue to Cannard PC and MSI as well. Quote Link to comment Share on other sites More sharing options...
Fiery Posted July 2, 2011 Share Posted July 2, 2011 I think it may be a fan divisor reconfiguration bug in CPU-Z. Please try to switch off the relevant option in AIDA64 / main menu / File / Preferences / Stability, and restart your computer. Then start AIDA64, go to the Computer / Sensor page, and then launch CPU-Z. Let me know how it works. Quote Link to comment Share on other sites More sharing options...
owcraftsman Posted July 3, 2011 Author Share Posted July 3, 2011 I wish I could say that worked but it did not. I started by knowing CPUz worked with Aida 64 Extreme Ver 1.80.1450 uninstalled. Closed CPUz 1.8 Installed Aida 64 Extreme Ver 1.80.1450 Opened Aida and followed your instruction except I clicked apply before closing it and restarting my PC. After restart I opened Aida and enabled the OSD and setup as per-usual to start with windows. I then tried to open CPUz and the result is illustrated below. Edit: Please let me know if there is anything I can do to help resolve this issue. Quote Link to comment Share on other sites More sharing options...
Fiery Posted July 3, 2011 Share Posted July 3, 2011 I'm afraid we can't help from our end. But if you contact Franck (the author of CPU-Z), he should be able to fix this bug in CPU-Z. We'd be happy to work with him on this matter, if he contacts us about this. Quote Link to comment Share on other sites More sharing options...
owcraftsman Posted July 3, 2011 Author Share Posted July 3, 2011 I have relayed the suggestion here at the Canard PC Forum. Your effort is greatly appreciated!! I will update this thread when a resolution exist. TY Fiery Quote Link to comment Share on other sites More sharing options...
owcraftsman Posted July 7, 2011 Author Share Posted July 7, 2011 Unfortunately I don't seem to be getting any attention on this. If you know Franck would it be possible to bump him on my behalf. Any help appreciated TY Quote Link to comment Share on other sites More sharing options...
Fiery Posted July 7, 2011 Share Posted July 7, 2011 We've now contacted Franck about this matter. Quote Link to comment Share on other sites More sharing options...
owcraftsman Posted July 7, 2011 Author Share Posted July 7, 2011 TY Quote Link to comment Share on other sites More sharing options...
Fiery Posted July 8, 2011 Share Posted July 8, 2011 Franck should contact you directly in email soon Quote Link to comment Share on other sites More sharing options...
owcraftsman Posted July 18, 2011 Author Share Posted July 18, 2011 Franck should contact you directly in email soon Today I was advised on the MSI HQ Forum by Global moderator Jack to try 1.56 and sure enough CPUz does start with Aida64 running using that version. Source: Quote Link to comment Share on other sites More sharing options...
Fiery Posted July 18, 2011 Share Posted July 18, 2011 Today I was advised on the MSI HQ Forum by Global moderator Jack to try 1.56 and sure enough CPUz does start with Aida64 running using that version. Source: Great news, thank you for letting us know about it. Quote Link to comment Share on other sites More sharing options...
owcraftsman Posted July 21, 2011 Author Share Posted July 21, 2011 Yes! I'm happy to report a work around for this issue provided by the developers. I'd like to thank them for quickly responding and getting on this issue for me and ultimately anyone else whom it has effected. If you edit the CPUz configuration settings changing the default "Sensor=1" to "Sensor=0" without the quotes of course it will fix this issue. This is the settings .ini found in the "Program Files" Folder on C:\. By saving this change it allows CPUz 1.58 to open and run normally while Aida64 is running. All tabs appear to be reporting correctly and the validation tool is working properly too with this change. Quote Link to comment Share on other sites More sharing options...
Fiery Posted July 21, 2011 Share Posted July 21, 2011 That's fine, but it effectively disables the sensor functions of CPU-Z. It then won't be able to measure CPU Vcore for example. I hope Franck will be able to deliver a real fix for this issue soon Quote Link to comment Share on other sites More sharing options...
owcraftsman Posted July 21, 2011 Author Share Posted July 21, 2011 The vCore & CPU Clock are displayed and changing as expected with turbo boost and EIST enabled. It hops back and forth between 1600 & 3400 .098v to 1.18v and cycles with regularity. All other reports seem correct as well and coincide with current hard sets in bios. Quote Link to comment Share on other sites More sharing options...
Fiery Posted July 21, 2011 Share Posted July 21, 2011 The vCore & CPU Clock are displayed and changing as expected with turbo boost and EIST enabled. It hops back and forth between 1600 & 3400 .098v to 1.18v and cycles with regularity. All other reports seem correct as well and coincide with current hard sets in bios. That may be not the Vcore (Core Voltage) measured by the sensor, but the VID value configured by EIST. It is not a measured value, but a register setting. It may or may not be the same as the actual Vcore. Quote Link to comment Share on other sites More sharing options...
owcraftsman Posted July 21, 2011 Author Share Posted July 21, 2011 We I guess Im not positive I know shortly after I was ask to test the system using the Sensor=0 edit they sent me a CPUz.zi file to try and it didn't work so they are likely still working on it. Quote Link to comment Share on other sites More sharing options...
owcraftsman Posted July 22, 2011 Author Share Posted July 22, 2011 Thanks for the link stasio. It's clear to me now that with this .ini edit CPUz is reporting VID but what does this mean. Do I have a defective sensor in this CPU? Is this problem limited to my setup only? Is it limited to MSI board? Why else would it hang when set Sensor=1? But this makes no sense because MSI "Control Center" & Aida64 seems to reads the vCore fine, at least it corresponds +/-.03v with what is set in the UEFI Bios. So the CPU Vcore is reporting which means I'm not sure what. I can only assume there is a problem with CPUz but I have not yet seen anyone else reporting the problem which is a bit odd. edit: added Q Is this limited to MSI board? Quote Link to comment Share on other sites More sharing options...
owcraftsman Posted July 23, 2011 Author Share Posted July 23, 2011 I'm in direct contact via email with Franck on this issue and offered a much help as I can which is not much. I certain they are working on it and will update here when the a final solution is found. Quote Link to comment Share on other sites More sharing options...
owcraftsman Posted October 5, 2011 Author Share Posted October 5, 2011 just an update I bought an Asus P8Z68-V Pro for testing I hooked up the same HDD w/windows on it from the MSI board other than the re-authorization widows requires all went well. When I run CPUz 1.58v on the new board I have no issue with aidia running which points to the MSI as the culprit of the issue. Still not sure if it's bios or drivers of MSI but the only difference was the mobo. I hope this helps. Quote Link to comment Share on other sites More sharing options...
Fiery Posted October 5, 2011 Share Posted October 5, 2011 Make sure to let Franck know about this issue. If he contacts us for assistance, we'll help him to fix CPU-Z. Quote Link to comment Share on other sites More sharing options...
JRosenfeld Posted October 8, 2011 Share Posted October 8, 2011 For what it's worth, on XP pro SP3, with Aida 1.85.1649 open, I have no problem, CPU-Z 1.58 opens normally. Quote Link to comment Share on other sites More sharing options...
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