Software Crashes When producing Reports (Dell Precision Tower 7810)

[Johnr]

When II try to produce a report after running the software I get the following

I tried producing a report for the separate sections and found that the problem occurs when the report for the ACPI section is being produced. When I try to produce a report for just the ACPI section I get 

'Exception EOutofMemory in module aida.exe at 0025B7E out of memory'

Can anyone help to resolve this problem.

[Fiery]

1 hour ago, Johnr said:

When II try to produce a report after running the software I get the following

I tried producing a report for the separate sections and found that the problem occurs when the report for the ACPI section is being produced. When I try to produce a report for just the ACPI section I get 

'Exception EOutofMemory in module aida.exe at 0025B7E out of memory'

Can anyone help to resolve this problem.

1) What motherboard do you have?

2) What happens if you click on the Motherboard / ACPI page in the left menu, without creating a report?

[Johnr]

the motherboard info is as below

the following is displayed when i click on the ACPI 

Please let me know if you need more details

Thanks

 

[Fiery]

That motherboard info doesn't say much to be honest Do you know the actual motherboard model you've got?

Please try to click through the sub-pages of ACPI, e.g. ASF!, DMAR, etc, and see if after clicking one of them, an error message is shown.

[Johnr]

Motherboard is : 

Dell Inc 7810 DBE  0KJCC5

 

I didnt find any error messages in the ACPI sub-pages

[Fiery]

50 minutes ago, Johnr said:

Motherboard is : 

Dell Inc 7810 DBE  0KJCC5

 

I didnt find any error messages in the ACPI sub-pages

Thank you!  Have you tried to make a report using AIDA64 v5.98?

[Johnr]

Hi Fiery

we had some problems instaling the v5.98 (due to internal security issues)

Now this is installed, the report still gives the same error but does this after the ACPI section.

I have managed to produce reports for each section in turn (ie. Computer ; Motherboard; OS; ...)

Does this produce the same information as a full report?  (if yes, then this will suffice for our needs)

 

thanks for your help

[Fiery]

On ‎10‎/‎10‎/‎2018 at 11:05 AM, Johnr said:

Hi Fiery

we had some problems instaling the v5.98 (due to internal security issues)

Now this is installed, the report still gives the same error but does this after the ACPI section.

I have managed to produce reports for each section in turn (ie. Computer ; Motherboard; OS; ...)

Does this produce the same information as a full report?  (if yes, then this will suffice for our needs)

 

thanks for your help

If you want to use the reports for network audit or change tracking purposes, using AIDA64 Business' own modules (Audit Manager and Change Manager), then you don't need to include the Motherboard / ACPI page in your reports in order for the mentioned features to work properly.