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AIDA64 v2.00.1754 cannot report the SMART infos of hard disks on Intel X79 chipset


nfsking2
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Please enable the option RAID SMART support in AIDA64 / main menu / File / Preferences / Stability, and restart AIDA64 to apply the changes.

Let me know if it helps.

Thanks,

Fiery

I always enable this option.

It worked on X58 platform, but not on my new X79 motherboard (both of them are made by ASUS)

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Please have this option enabled, and right-click on the bottom status bar of AIDA64 main window --> Disk Debug --> SMART Dump. Copy-paste the full results into this topic.

BTW, what version of Intel RST drivers do you have installed?

Thanks,

Fiery

------[ AIDA64 v2.00.1754 Beta ]------

------[ Microsoft Windows 7 Ultimate 6.1.7601 Service Pack 1 (64-bit) ]------

------[ Motherboard Info ]------

Motherboard ID : 63-0100-000001-00101111-102010-Chipset$1APEQ006_BIOS DATE: 11/23/11 13:37:22 VER: 08.03

Motherboard Model : Asus Rampage IV Extreme

Motherboard Chipset : Intel Patsburg X79, Intel Sandy Bridge-E

DMI MB Manufacturer : ASUSTeK COMPUTER INC.

DMI MB Product : RAMPAGE IV EXTREME

DMI MB Version : Rev 1.xx

DMI MB Serial : 112610180001013

DMI SYS Manufacturer: System manufacturer

DMI SYS Product : System Product Name

DMI SYS Version : System Version

DMI SYS Serial : System Serial Number

DMI BIOS Version : 0803

------[ SMART List ]------

<ORD>A0001</ORD><MODEL>ATA PLEXTOR PX-128M</MODEL><SERIAL>002141100397</SERIAL><REV>1.06</REV><DEVTYPE>SATA</DEVTYPE><SPTIPATH>\\?\scsi#disk&ven_ata&prod_plextor__px-128m#4&19bf6b6&0&000000#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}</SPTIPATH><SPTITEMP>1</SPTITEMP><PRIORITY>5</PRIORITY><MODSER>ATA PLEXTOR PX-128M</MODSER><LASTTEMP>255</LASTTEMP>

<ORD>A0002</ORD><MODEL>ATA ST31000528AS</MODEL><SERIAL>9VP2ZY91</SERIAL><REV>CC38</REV><DEVTYPE>SATA</DEVTYPE><SPTIPATH>\\?\scsi#disk&ven_ata&prod_st31000528as#4&19bf6b6&0&020000#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}</SPTIPATH><SPTITEMP>1</SPTITEMP><PRIORITY>5</PRIORITY><MODSER>ATA ST31000528AS</MODSER><LASTTEMP>255</LASTTEMP>

<ORD>A0003</ORD><MODEL>ATA WDC WD20EARS-00M</MODEL><SERIAL>WD-WCAZA4719879</SERIAL><REV>AB51</REV><DEVTYPE>SATA</DEVTYPE><SPTIPATH>\\?\scsi#disk&ven_ata&prod_wdc_wd20ears-00m#4&19bf6b6&0&040000#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}</SPTIPATH><SPTITEMP>1</SPTITEMP><PRIORITY>5</PRIORITY><MODSER>ATA WDC WD20EARS-00M (WD-WCAZA4719879)</MODSER><LASTTEMP>255</LASTTEMP>

<ORD>A0004</ORD><MODEL>ATA WDC WD20EARS-00M</MODEL><SERIAL>WD-WCAZA3494835</SERIAL><REV>AB51</REV><DEVTYPE>SATA</DEVTYPE><SPTIPATH>\\?\scsi#disk&ven_ata&prod_wdc_wd20ears-00m#4&19bf6b6&0&050000#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}</SPTIPATH><SPTITEMP>1</SPTITEMP><PRIORITY>5</PRIORITY><MODSER>ATA WDC WD20EARS-00M (WD-WCAZA3494835)</MODSER><LASTTEMP>255</LASTTEMP>

<ORD>A0005</ORD><MODEL>ATA WDC WD20EURS-63S</MODEL><SERIAL>WD-WCAZA4802603</SERIAL><REV>AB51</REV><DEVTYPE>SATA</DEVTYPE><SPTIPATH>\\?\scsi#disk&ven_ata&prod_wdc_wd20eurs-63s#4&19bf6b6&0&030000#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}</SPTIPATH><SPTITEMP>1</SPTITEMP><PRIORITY>5</PRIORITY><MODSER>ATA WDC WD20EURS-63S</MODSER><LASTTEMP>255</LASTTEMP>

<ORD>A0006</ORD><MODEL>ATA WDC WD740ADFD-00</MODEL><SERIAL>WD-WMANS1564702</SERIAL><REV>7QR4</REV><DEVTYPE>SATA</DEVTYPE><SPTIPATH>\\?\scsi#disk&ven_ata&prod_wdc_wd740adfd-00#4&19bf6b6&0&010000#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}</SPTIPATH><SPTITEMP>1</SPTITEMP><PRIORITY>5</PRIORITY><MODSER>ATA WDC WD740ADFD-00</MODSER><LASTTEMP>255</LASTTEMP>

<ORD>R0008</ORD><MODEL>PLEXTOR PX-128M2P</MODEL><SERIAL>002141100397</SERIAL><REV>1.06</REV><IDBUFSIZE>512</IDBUFSIZE><RAIDMEMBER>1</RAIDMEMBER><SMARTINFO>1</SMARTINFO><INTSASSMARTCTRL>4</INTSASSMARTCTRL><INTSASSMARTDEV>7</INTSASSMARTDEV><PRIORITY>9</PRIORITY><MODSER>PLEXTOR PX-128M2P</MODSER>

The RST driver version is " Intel® Rapid Storage Technology Enterprise Driver 3.0.0.1112"

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  • 2 weeks later...
  • 4 weeks later...

Thank you for the data. We've done some test runs, and it seems RST Enterprise drivers are unable to provide SMART information for RAID member drives. It may be a driver bug, but we're not sure. We've contacted Intel to ask for assistance. I'll let you know once we have an update to this matter.

Edit: we've done more test runs with various RST driver releases to see if SMART calls work with them:

- RST v10.5.0.1026: SMART calls work

- RST v10.8.0.1003: SMART calls work

- RST v11.0.0.1032: SMART calls work

- RST v11.5.0.1109: SMART calls don't work

- RST Enterprise v3.0.0.2003: SMART calls don't work

- RST Enterprise v3.0.0.3020: SMART calls don't work

- RST Enterprise v3.0.1.7016: SMART calls don't work

So apparently from RST v11.5 and with all RST Enterprise v3 drivers SMART calls do not work anymore.

Thanks,

Fiery

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We've fixed the RAID members enumeration with RST Enterprise v3 drivers. Make sure to upgrade to the latest beta version of AIDA64 Extreme Edition available at:

http://www.aida64.co...07m7bnd8glcszip

After upgrading to this new version, make sure to restart Windows to finalize the upgrade.

However, I'm afraid that will not help about the SMART issue. Our contact at Intel suggested that there may be a bug about SMART pass-through in the latest driver releases, but he wasn't 100% certain about it. I guess we'll have to wait a bit more to get a sure confirmation on the driver bug. And some more to get a fixed driver I guess :(

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