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AIDA64 crash my pc (Sapphire RX 5600 XT) (Adrenalin 2020 20.12.x issue)


Kevin Bdn
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hello my pc crashes with AIDA64 V6.32 when I use the sensorpanel
no message it freezes and starts again
my radeon software settings are reset when the pc crashes with the following message AMD wattman defaults have been restored, due to unforeseen system failure

no bug when i don't run aida 64

my config

AMD ryzen 3600 @ 4.4 GHz 1.29v

SAPPHIRE 5600 XT factory OC 1750MHz 1750 MHz

crucial balystics 3600 MHz 32 go XMP

asus X570 Prime-P

in picture the stability configuration configured at least

I tried the beta version but it's the same problem
Thank you for your help

 

aida2.PNG

aida.PNG

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On 1/10/2021 at 12:26 PM, Kevin Bdn said:

hello my pc crashes with AIDA64 V6.32 when I use the sensorpanel
no message it freezes and starts again
my radeon software settings are reset when the pc crashes with the following message AMD wattman defaults have been restored, due to unforeseen system failure

no bug when i don't run aida 64

my config

AMD ryzen 3600 @ 4.4 GHz 1.29v

SAPPHIRE 5600 XT factory OC 1750MHz 1750 MHz

crucial balystics 3600 MHz 32 go XMP

asus X570 Prime-P

in picture the stability configuration configured at least

I tried the beta version but it's the same problem
Thank you for your help

The December AMD video drivers (Adrenalin 2020 20.12 Series) seem to have an issue about sensor monitoring that could cause crashes.  The next round of video drivers for your video card should help to fix it up.

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  • Fiery changed the title to AIDA64 crash my pc (Sapphire RX 5600 XT) (Adrenalin 2020 20.12.x issue)
On 1/11/2021 at 3:53 PM, schrutic said:

@Kevin Bdn Could you look to see if there are any application errors in Windows Event Viewer for the time of your crashes? This might help narrow down if it's AIDA64 or possibly another application. If it is AIDA64, whatever the log entry is should be helpful for the dev team.

hello error is

 

erreur aida.png

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On 1/16/2021 at 8:11 PM, Kevin Bdn said:

hello error is

Thank you!  We've implemented further tweakings about AMD GPUs in the latest beta version of AIDA64 Extreme available at:

https://www.aida64.com/downloads/latesta64xebeta

After upgrading to this new version, make sure to restart Windows to finalize the upgrade.

Let me know if it helps.

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