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Staff, need help with 3 things (JMicron RAID SMART)


helmutcheese
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Ok not sure where to post as got nowhere with an open ticket.

I have owned this since it was called Everest and has no real issues so find no need to post but I now found I have 3 accounts to deal with.

1) This forum which I am logged in now so no issue.

2) Another account I assume the one where I opened a ticket for an issue that is well documented but never fixed (SSD gong missing and retuning but ok in Windows) but not sure why its as separate account and if so can I get this sorted/deleted.

Contact with FinalWire | AIDA64

 

3) My actual account then I cannot log into and and cannot recover my password via my email, I know is correct but it simply does nothing when I enter it and this has been going on a long time.

User account | AIDA64

 

I also have a question on a feature again been asked by users in past or and supposed to be added but does not work on AIDA64 for me but will make new thread for that.

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25 minutes ago, helmutcheese said:

Ok not sure where to psot as go nowhere with an open ticket.

I have owned this since it was called Everest and has no real issues so find no need to post but I now found I have 3 accounts to deal with.

1) This forum which I am logged in now so no issue.

2) Another account I assume the one where I opened a ticket for an issue that is well documented but never fixed (SSD gong missing and retuning but ok in Windows) but not sure why its as separate account and if so can I get this sorted/deleted.

Contact with FinalWire | AIDA64

 

3) My actual account then I cannot log into and and cannot recover my password via my email, I know is correct but it simply does nothing when I enter it and this has been going on a long time.

User account | AIDA64

 

I also have a question on a feature again been asked by user in past or and supposed to be added but does not work on AIDA64 for me but will make new thread for that.

Please open a new topic here about the remaining issues about AIDA64 and your SSD.

As for the accounts, I'm not sure what you're looking for.  Account #2 is not really an account, and account #3 is an internal account for our UK site that I'm sure you weren't be able to register into.

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39 minutes ago, helmutcheese said:

I am in UK and must have an account to buy this software in first place and I did recently somehow update after my Sub ran out.

Our UK website doesn't enforce the creation of an account when you purchase something there.

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Ok sometimes the SSD1 or SSD2 (I only added 3/4 recently) usually the same one but can vary between those 2, the drives do not disappear in Windows and work fine so it is not a SATA port going offline.

Added to fact I cannot see the temps of my Ext Raid set up, now I know this is not uncommon but read users here asking about it and claimed it was added in a Beta long ago.

I will explain my set up, my Mobo like many no longer has ESATA so I use a Adapter to take a internal Intel SATA port to the cases back I/O and plug in an ESATA cable to the caddy.

Now intel does not have multipliers on non enterprises controllers so only a single drive can be seen if you add more than 1 drive to the caddy in non Raid mode.

I have it set as Raid 1 or right now Raid 0 so it is seen in Windows as 1 big drive but not the WD Red drives by name but the device name it gets from the Raid controller therefore JMicron so I was fine with the fact its not normal to see the names of the HDD's or temps.

Then last week I learn about it is possible and I can now show you using HD Disk Sentinel.

I have all the boxes ticked it settings to allows this (they were by default).

Would also be a nice bonus to see my Corsair AX1600I Fan/Temps in there (I know it has been asked for).

 

SSD2.png

ssd.png

1008198604_ExtHDD.png

 

 

 

2021-02-11.png

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  • 2 weeks later...
On 2/9/2021 at 4:16 PM, helmutcheese said:

Ok sometimes the SSD1 or SSD2 (I only added 3/4 recently) usually the same one but can vary between those 2, the drives do not disappear in Windows and work fine so it is not a SATA port going offline.

Added to fact I cannot see the temps of my Ext Raid set up, now I know this is not uncommon but read users here asking about it and claimed it was added in a Beta long ago.

I will explain my set up, my Mobo like many no longer has ESATA so I use a Adapter to take a internal Intel SATA port to the cases back I/O and plug in an ESATA cable to the caddy.

Now intel does not have multipliers on non enterprises controllers so only a single drive can be seen if you add more than 1 drive to the caddy in non Raid mode.

I have it set as Raid 1 or right now Raid 0 so it is seen in Windows as 1 big drive but not the WD Red drives by name but the device name it gets from the Raid controller therefore JMicron so I was fine with the fact its not normal to see the names of the HDD's or temps.

Then last week I learn about it is possible and I can now show you using HD Disk Sentinel.

I have all the boxes ticked it settings to allows this (they were by default).

Would also be a nice bonus to see my Corsair AX1600I Fan/Temps in there (I know it has been asked for).

We need to look into the installed RAID drivers as well as check how the existing RAID enumeration methods work on your system.

Please right-click on the bottom status bar of AIDA64 main window --> Disk Debug --> SMART Dump. Copy-paste the full results into this topic, or attach the results as a TXT file to your post. You may need to enable status bar in AIDA64 / main menu / View first.

Also right-click on the bottom status bar of AIDA64 main window --> Disk Debug --> RAID Dump. Copy-paste the full results into this topic, or attach the results as a TXT file to your post.

Finally, right-click on the bottom status bar of AIDA64 main window --> Disk Debug --> Disk Controllers Dump. Copy-paste the full results into this topic, or attach the results as a TXT file to your post.


Thanks,
Fiery

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  • Fiery changed the title to Staff, need help with 3 things (JMicron RAID SMART)
  • 2 weeks later...
On 2/26/2021 at 1:08 AM, helmutcheese said:

Thanks for reply, Ok done: 

Thank you!  I'm afraid our RAID methods cannot access or identify your WD drives at all :(  Can you please post a screenshot of HD Sentinel, showing the Information tab of one of the WD drives?

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Hard Disk Summary
Hard Disk Number,4
Interface,JMICRON  RAID #4/0 [14-4]
Disk Controller,"Intel(R) 8 Series/C220 Chipset Family SATA AHCI Controller (AHCI) [VEN: 8086, DEV: 8C02] Version: 14.10.0.1016, 2-3-2016"
Disk Location,"Bus Number 5, Target Id 0, LUN 0"
Hard Disk Model ID,WDC WD40EFRX-68WT0N0
Firmware Revision,82.00A82
Hard Disk Serial Number,WD-WCC4E1PE9EFU
Total Size,3815447 MB
Power State,Active

Logical Drive(s)
Logical Drive,X: [Ext Backup]

ATA Information
Hard Disk Cylinders,7752021
Hard Disk Heads,16
Hard Disk Sectors,63
ATA Revision,ACS-2
Transport Version,SATA Rev 3.0
Total Sectors,976754646
Bytes Per Sector,4096 [Advanced Format]
Multiple Sectors,16
Error Correction Bytes,0
Unformatted Capacity,3815448 MB
Maximum PIO Mode,4
Maximum Multiword DMA Mode,2
Highest Possible Transfer Rate,S-ATA Gen3 Signaling Speed (6 Gps)
Negotiated Transfer Rate,S-ATA Gen3 Signaling Speed (6 Gps)
Minimum multiword DMA Transfer Time,120 ns
Recommended Multiword DMA Transfer Time,120 ns
Minimum PIO Transfer Time Without IORDY,120 ns
Minimum PIO Transfer Time With IORDY,120 ns
ATA Control Byte,Valid
ATA Checksum Value,Valid

Acoustic Management Configuration
Acoustic Management,Not supported
Acoustic Management,Disabled
Current Acoustic Level,Default (00h)
Recommended Acoustic Level,Default (00h)

ATA Features
Read Ahead Buffer,"Supported, Enabled"
DMA,Supported
Ultra DMA,Supported
S.M.A.R.T.,Supported
Power Management,Supported
Write Cache,Supported
Host Protected Area,Supported
HPA Security Extensions,Supported
Advanced Power Management,Not supported
Extended Power Management,Not supported
Power Up In Standby,Supported
48-bit LBA Addressing,Supported
Device Configuration Overlay,Supported
IORDY Support,Supported
Read/Write DMA Queue,Not supported
NOP Command,Supported
Trusted Computing,Not supported
64-bit World Wide ID,50014EE2B83F4102
Streaming,Supported
Media Card Pass Through,Not supported
General Purpose Logging,Supported
Error Logging,Supported
CFA Feature Set,Not supported
CFast Device,Not supported
Long Physical Sectors (8),Supported
Long Logical Sectors,Not supported
Write-Read-Verify,Not supported
NV Cache Feature,Not supported
NV Cache Power Mode,Not supported
NV Cache Size,Not supported
Free-fall Control,Not supported
Free-fall Control Sensitivity,Not supported
Service Interrupt,Not supported
IDLE IMMEDIATE command with UNLOAD feature,Supported
Zoned Capabilities,Not supported
SCT Command Transport,Supported
SCT Error Recovery Control,Supported
Nominal Media Rotation Rate,5400 RPM

SSD Features
Data Set Management,Not supported
TRIM Command,Not supported
Deterministic Read After TRIM,Not supported
Read Zeroes After TRIM,Not supported

S.M.A.R.T. Details
Off-line Data Collection Status,Never Started
Self Test Execution Status,Successfully Completed
Total Time To Complete Off-line Data Collection,51720 seconds
Execute Off-line Immediate,Supported
Abort/restart Off-line By Host,Not supported
Off-line Read Scanning,Supported
Short Self-test,Supported
Extended Self-test,Supported
Conveyance Self-test,Supported
Selective Self-Test,Supported
Save Data Before/After Power Saving Mode,Supported
Enable/Disable Attribute Autosave,Supported
Error Logging Capability,Supported
Short Self-test Estimated Time,2 minutes
Extended Self-test Estimated Time,517 minutes
Conveyance self-test estimated time,5 minutes
Last Short Self-test Result,Never Started
Last Short Self-test Date,Never Started
Last Extended Self-test Result,Never Started
Last Extended Self-test Date,Never Started
Last Conveyance Self-test Result,Never Started
Last Conveyance Self-test Date,Never Started

Security Mode
Security Mode,Supported
Security Erase,Supported
Security Erase Time,510 minutes
Security Enhanced Erase Feature,Supported
Security Enhanced Erase Time,510 minutes
Security Enabled,No
Security Locked,No
Security Frozen,No
Security Counter Expired,No
Security Level,High
Device Encrypts All User Data,No
Sanitize,Not supported
Overwrite,Not supported
Crypto Scramble,Not supported
Block Erase,Not supported
Sanitize Antifreeze Lock,Not supported
ACS-3 Commands Allowed By Sanitize,No

Serial ATA Features
S-ATA Compliance,Yes
S-ATA I Signaling Speed (1.5 Gps),Supported
S-ATA II Signaling Speed (3 Gps),Supported
S-ATA Gen3 Signaling Speed (6 Gps),Supported
Receipt Of Power Management Requests From Host,Supported
PHY Event Counters,Supported
Non-Zero Buffer Offsets In DMA Setup FIS,Not supported
DMA Setup Auto-Activate Optimization,"Supported, Disabled"
Device Initiating Interface Power Management,"Supported, Disabled"
In-Order Data Delivery,Not supported
Asynchronous Notification,Not supported
Software Settings Preservation,"Supported, Enabled"
Native Command Queuing (NCQ),Supported
Queue Length,32
NCQ Streaming,Not supported
NCQ Autosense,Not supported
Automatic Partial to Slumber Translations,Not supported
Rebuild Assist,Not supported
Hybrid Information,Not supported
Device Sleep (DevSleep),Not supported
DevSleep to ReducedPwrState,Not supported

Disk Information
Disk Family,Red
Form Factor,"3.5"" "
Capacity,"4 TB (4 x 1,000,000,000,000 bytes)"
Number Of Disks,?
Number Of Heads,?
Rotational Speed,5400 RPM
Rotation Time,11.11 ms
Average Rotational Latency,5.56 ms
Disk Interface,Serial-ATA/600
Buffer-Host Max. Rate,600 MB/seconds
Buffer Size,65536 KB
Drive Ready Time (typical),? seconds
Average Seek Time,? ms
Track To Track Seek Time,? ms
Full Stroke Seek Time,? ms
Width,101.6 mm (4.0 inch)
Depth,147.0 mm (5.8 inch)
Height,26.1 mm (1.0 inch)
Weight,680 grams (1.5 pounds)
Acoustic (Idle),2.5 Bel
Acoustic (Min performance and volume),2.8 Bel
Acoustic (Max performance and volume),2.8 Bel
Required power for spinup,"1,750 mA"
Power required (seek),4.5 W
Power required (idle),3.3 W
Power required (standby),0.4 W
Manufacturer,Western Digital Corporation
Manufacturer Website,http://www.westerndigital.com/en/products
 

2021-03-11 (2).png

2021-03-11 (1).png

2021-03-11.png

2021-03-11 (3).png

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  • 1 month later...

1) A little bump of my above request after I gave requested info.

2) Download AIDA64 Extreme (beta)

Version: 6.33.5714 beta (Apr 23, 2021)

Release notes:

  • Hardware Monitoring / new item: GPU Memory #1 temperature
  • Storage / SMART / special support for Ramaxel AV310 SSDs
  • GPU Hotspot and VRAM temperature measurement on capable nVIDIA video cards
  • motherboard specific sensor info for NZXT N7 B550
  • fixed: identification of Intel Xeon W-12xx (aka Comet Lake-S WS)
  •  

Does these mean VRM Temp as the GPU Temp previously in AIDA64 was GPU-Diode AFAIK correct? 

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