joostiphone Posted February 15, 2021 Share Posted February 15, 2021 - Version I'm using: 6.32.5600 (build date 14-12-2020), AIDA64 Extreme. Problem description: When I open AIDA64, it will giving me a BSOD. Usually it happens after approx. 10 - 15 minutes. I'm 100% sure it is only happening when AIDA64 is running. Windows event viewer screenshot and BSOD message. Hopefully you can help me out. Quote Link to comment Share on other sites More sharing options...
Fiery Posted February 15, 2021 Share Posted February 15, 2021 16 minutes ago, joostiphone said: - Version I'm using: 6.32.5600 (build date 14-12-2020), AIDA64 Extreme. Problem description: When I open AIDA64, it will giving me a BSOD. Usually it happens after approx. 10 - 15 minutes. I'm 100% sure it is only happening when AIDA64 is running. Windows event viewer screenshot and BSOD message. Hopefully you can help me out. Make sure to upgrade to the latest beta version of AIDA64 Extreme available at: https://www.aida64.com/downloads/latesta64xebeta After upgrading to this new version, make sure to restart Windows to finalize the upgrade. Let me know if it helps. 1 Quote Link to comment Share on other sites More sharing options...
joostiphone Posted February 15, 2021 Author Share Posted February 15, 2021 Thank you, I tried the beta version. After rebooting I still got the BSOD . To make sure it's consistent, I rebooted again and I got the same BSOD. More suggestions, or info you want from me? I have the following system in case you would need it: Windows 10 Pro (20H2) Gigabyte Z390 Designare Fractal Design Define R6 USB-C TG Be quiet! Dark Power PRO 11 850W Corsair Vengeance LPX 32GB DDR4 Intel Core i7 9700K Cooler Master ML360R RGB RX 570 Sapphire Crucial MX500, 1TB SSD Cheers! Joost Quote Link to comment Share on other sites More sharing options...
joostiphone Posted February 16, 2021 Author Share Posted February 16, 2021 21 hours ago, Fiery said: Make sure to upgrade to the latest beta version of AIDA64 Extreme available at: https://www.aida64.com/downloads/latesta64xebeta After upgrading to this new version, make sure to restart Windows to finalize the upgrade. Let me know if it helps. @Fiery Sorry, I think I didn't mention you, so perhaps you didn't see my answer. Do you have more suggestions to get rid of the BSOD? This is not usable at the moment. Thanks Quote Link to comment Share on other sites More sharing options...
joostiphone Posted February 19, 2021 Author Share Posted February 19, 2021 Does anyone know what I should submit (reports?) to get this solved? It remains quite.. Kind regards, Joost Quote Link to comment Share on other sites More sharing options...
Fiery Posted February 19, 2021 Share Posted February 19, 2021 On 2/16/2021 at 11:43 AM, joostiphone said: @Fiery Sorry, I think I didn't mention you, so perhaps you didn't see my answer. Do you have more suggestions to get rid of the BSOD? This is not usable at the moment. Thanks I'm afraid we have no further ideas on where to look about the BSoD Quote Link to comment Share on other sites More sharing options...
TheRegiment Posted February 19, 2021 Share Posted February 19, 2021 On 2/16/2021 at 10:43 AM, joostiphone said: @Fiery Sorry, I think I didn't mention you, so perhaps you didn't see my answer. Do you have more suggestions to get rid of the BSOD? This is not usable at the moment. Thanks Hello, if you haven’t done so already, read this article which may help. https://windowsreport.com/fix-whea_uncorrectable_error-windows-8-1/ Quote Link to comment Share on other sites More sharing options...
joostiphone Posted March 5, 2021 Author Share Posted March 5, 2021 i tried everything, still no luck. This is what the dump says, any idea what I can do with it? Quote Link to comment Share on other sites More sharing options...
Fiery Posted March 5, 2021 Share Posted March 5, 2021 28 minutes ago, joostiphone said: i tried everything, still no luck. This is what the dump says, any idea what I can do with it? I'm afraid that's not that useful since it refers to a module (PSHED.DLL) that is not used by AIDA64 at all. I have no idea how that module can be related to this issue or AIDA64. Quote Link to comment Share on other sites More sharing options...
joostiphone Posted March 22, 2021 Author Share Posted March 22, 2021 (edited) It seems to be fixed now, running AIDA64 (latest beta 6.32.5650) all day now and haven't yet had a BSOD. I did the following which seems to be the solver of this problem: Quote Open Start, type: CMD Right click CMD Click Run as administrator Type in at the prompt OR Copy and Paste these one at a time : (Hit enter after each) Dism /Online /Cleanup-Image /CheckHealth Dism /Online /Cleanup-Image /ScanHealth Dism /Online /Cleanup-Image /RestoreHealth Also run the System File Checker utility: Open Start, type: CMD Right click CMD Click Run as administrator At the Command Prompt, type: sfc /SCANNOW This will check for any integrity violations Restart your system Source: https://answers.microsoft.com/en-us/windows/forum/windows_10-performance/windows-10-pro-bsod-haldll-ntoskrnlexe-psheddll/80e2db9a-faaf-44f8-920b-45731e881151 Man, it just happened again... I did a reinstall of Windows 10, but it didn't fixed the issue. I was browsing using Firefox (86.0.1 (64-bit)) so perhaps it's related to that? I don't know anymore. Edited March 22, 2021 by joostiphone It happened again... Quote Link to comment Share on other sites More sharing options...
Michel Beausoleil Posted March 24, 2021 Share Posted March 24, 2021 maybe related to amd driver hickup with aid64? Quote Link to comment Share on other sites More sharing options...
joostiphone Posted March 25, 2021 Author Share Posted March 25, 2021 On 3/24/2021 at 1:39 AM, Michel Beausoleil said: maybe related to amd driver hickup with aid64? Thanks for your reply! Could you please elaborate a bit more on this? Quote Link to comment Share on other sites More sharing options...
Michel Beausoleil Posted March 25, 2021 Share Posted March 25, 2021 Aid64 and amd drivers since 2020 have not played along well. Both side don't really know what wrong prob amd drivers. Ben better in the latest beta of aid64 and amd 12.2.1 drivers. If you go look in amd radeon software in notification you prob see a reset mark. That a symptom. I'm like you, many freeze up with hard reboot, in game, web browsing etc. With rx 480, rx 580 and rx 6900 xt. Wen aid64 off no more problem. 1 Quote Link to comment Share on other sites More sharing options...
joostiphone Posted April 2, 2021 Author Share Posted April 2, 2021 Thanks. I don’t get it why the developers of AIDA are not able to figure this out as it seems to be a problem that occurs with more people. @Fiery says it doesn’t has anything to do with that DLL, except the fact is that only AIDA is causing this BSOD. All other stress tests I did incl cpu checks and mem checks, everything passes. So I’m sure AIDA is causing this. I really want the remote monitoring of my pc to work, but without a BSOD. Quote Link to comment Share on other sites More sharing options...
Squall Leonhart Posted April 14, 2021 Share Posted April 14, 2021 Your BSOD is caused by a defective CPU or cosmic waves, contact Intel for a replacement. Quote Link to comment Share on other sites More sharing options...
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