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fixed: Stability Test - Hardware Failure detected test stopped.


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I was running the Stability Test in v4.0 after I updated my bios to check the system stability. Well a little over 9 minutes in it stopped saying hardware failure detected and it stopped the test. I was looking at the graphs and all, and I see nothing that indicates anything was wrong. So is there anyway to see what tripped the stability test and made it stop?

 

I reran the test for longer (just a bit over 11 minutes) and all went fine, but I did disable process lasso, which is a program that throttles the CPU in some instances to keep everything running smoothly even under a heavy load. I forgot to turn it off when I ran it before when I got the hardware failure message. I am thinking it did something and tripped whatever it is that made the stability test think some kind of hardware failure was about to happen. I know I should run it longer, but I just didn't want to do it, I only updated the bios so I was just going to run it for like 10 minutes originally.

 

Anyway I am hoping you consider putting up some more detailed messages for the stability test because a simple message like hardware failure detected test stopped is just a bit too simple. I know you can't determine what hardware is failing, but you can tell me something more detailed, like what caused the hardware failure message that made the stability test stop running. Like voltage dropped below expected value, Temperature exceeded limits, or CPU process slowed down, because obviously the stability test code is definitely detecting something, so tell me what that something was. Thanks. :)

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The hardware failure message specifically means the stress testing module detected a CPU processing error.  It may be caused by a CPU execution glitch, a cache issue or if something happened while the data "travelled" from the memory into the CPU.  It's not easy to diagnose such issues, and I'm afraid it's not possible to be more specific.

 

However, please note that the hardware failure message has nothing to do with the measured thermal state, voltage levels or fan speed status of your system.  Those measured values are only shown for you as a reference, and when they go out of a specific range, the test will not stop.  The test will only stop if the overall system state becomes so critical that a detectable hardware failure occurs.  But even that it quite rare, since most unstable systems would throw a BSoD, freeze, or make an instant system restart when a hardware failure occurs.  You can hardly ever see a hardware failure message, since the odds of a single CPU processing error is much lower than such a system stability issue that completely crashes and halts the execution pipeline of the CPU (when the CPU simply resets itself along with a sudden system restart).

 

As for Process Lasso, I'm not sure what exactly does it do that it can manage to interfere with other processes and cause a CPU processing glitch in them, but it sounds quite dangerous, so it would be best if you stayed away from having it running while using the AIDA64 System Stability Test ;)

 

 

Regards,

Fiery

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  • 2 months later...

Just auto-updated to AIDA64 4.20.2800.  When starting the stress test with any of:  CPU, FPU, or cache checked, the stress test fails immediately with Stability Test: Failed.  The previous version of AIDA64 did not fail.  FP95 runs successfully for hours, as does linx, and the Intel Processor Diagnostic.  Normal configuration is a very mild overclock, but even running straight normal non-overclock stock shows the same behavior.  Any hints for me?

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Just auto-updated to AIDA64 4.20.2800.  When starting the stress test with any of:  CPU, FPU, or cache checked, the stress test fails immediately with Stability Test: Failed.  The previous version of AIDA64 did not fail.  FP95 runs successfully for hours, as does linx, and the Intel Processor Diagnostic.  Normal configuration is a very mild overclock, but even running straight normal non-overclock stock shows the same behavior.  Any hints for me?

 

Please try to restart Windows, and see if it helps.

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We've done some test runs, and the only way we've found to reproduce the issue is removing the AIDA_BENCH32.DLL and AIDA_BENCH64.DLL files from AIDA64 installation folder.  Please verify if you've got those files there.  If any of them is missing or looks corrupted (e.g. too small file size, they both should be over 2 MBytes in size), then please try to reinstall AIDA64 v4.00.2800.

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Both files there, and the correct size.  I installed the trial version (leaving my registered version in place).  I had it start the trial version as part of the installation.  The stability test  worked okay.  Closed the trial version, copied my key over, restarted it.  Stability test failed.  Deleted key.  Restarted trial version.  Stability test failed.  Uninstalled all versions.  Reinstalled trial version.  Stability test failed.  Copied my key over to get back my real rights, stability test failed.  Any ideas?

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Both files there, and the correct size.  I installed the trial version (leaving my registered version in place).  I had it start the trial version as part of the installation.  The stability test  worked okay.  Closed the trial version, copied my key over, restarted it.  Stability test failed.  Deleted key.  Restarted trial version.  Stability test failed.  Uninstalled all versions.  Reinstalled trial version.  Stability test failed.  Copied my key over to get back my real rights, stability test failed.  Any ideas?

 

It's quite odd.  Please let us know more about your system configuration:

 

1) Windows version, 32-bit or 64-bit?

 

2) Motherboard and CPU model?

 

3) Video card(s) model?

 

4) Any external (USB, FireWire or eSATA) storage devices connected? 

 

We'll try to reproduce the issue on a similar system in our labs.

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