Bought a Extreme edition - want a full refund !

[CalinTM]

I bought some days a extreme edition, and i didnt read the FAQ, that the license is not forever, and needs to be renewed every year. And also i did a bad purchase, and i want my money back.

 

I've send 2 support tickets, some days ago, and no response. On the web site there is the full money back guarantee within 30 days, after purchase.

 

So any admin can help me ?

[Fiery]

You need to initiate the refund process at cleverbridge:

http://www.cleverbridge.com/?scope=cuseco&id=IxRlJytbEg&progress=customersupportform

But please note that the license doesn't need to be renewed every year. You only need to renew the license (after its support & maintenance period expired) in case you've got any issues with the AIDA64 version you're using, and you want to upgrade to a newer release.

Regards,

Fiery

[CalinTM]

Thx ive send a refund request.

[Demoniacstar]

wow that's harsh...lmao...guess some people don't agree with paying for continued support for such a awesome product...someone's loosing out....wow!!!!

[Dawvie]

I'm also looking for a refund. I cant make it work.

[Mice007]

7 hours ago, Dawvie said:

I'm also looking for a refund. I cant make it work.

We noticed your refund request posted here on Saturday. As with most companies, we also operate during standard business hours, and the forums are not the primary channel for handling sales inquiries.

We’ve already processed your refund, but for faster assistance in the future, we kindly suggest contacting our sales team directly at https://www.aida64.com/support/contactform. Initiating a PayPal dispute without prior communication can unnecessarily complicate the process.