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fixed: NZXT CAM V3 (Kraken X52)


Michael O

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You need to have Asetek LC sensor support enabled in AIDA64 / main menu / File / Preferences / Stability. Make sure to restart AIDA64 after altering that option. If it still doesn't work, then try to close CAM Software. We've already asked NZXT to implement the necessary synchronization mutexes to avoid collisions between CAM Software and AIDA64 (as well as other monitoring software like HWiNFO, HWMonitor, SIV, etc), but I'm not sure whether they're done with the implementation yet.

Regards,
Fiery

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On ‎2016‎. ‎12‎. ‎23‎. at 4:38 PM, Michael O said:

I checked that the sensor was enabled and it is. Maybe they haven't got around to avoiding the collisions yet?

Is there a debug i can send for you to take a look?

Just try to close CAM Software, and see if it helps.  If it does, then I'm afraid NZXT still hasn't implemented the necessary synchronization mutexes to make it work together with 3rd party monitoring software like AIDA64 (and HWiNFO, HWMonitor, SIV, etc)

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On 28/12/2016 at 11:22 AM, Fiery said:

Just try to close CAM Software, and see if it helps.  If it does, then I'm afraid NZXT still hasn't implemented the necessary synchronization mutexes to make it work together with 3rd party monitoring software like AIDA64 (and HWiNFO, HWMonitor, SIV, etc)

 

The issue is that it that doesn't work when CAM is closed hence why I thought you could do with some debug data? I don't know if there is anyone else using the new Kraken x52/x62 series AIOs with CAM v3 and has it working in Aida64???

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Then please close CAM Software, start AIDA64, and right-click on the bottom status bar of AIDA64 main window --> System Debug --> USB Dump. Copy-paste the full results into this topic, or attach the results as a TXT file to your post. You may need to enable status bar in AIDA64 / main menu / View first.


Thanks,
Fiery

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2 minutes ago, Fiery said:

Then please close CAM Software, start AIDA64, and right-click on the bottom status bar of AIDA64 main window --> System Debug --> USB Dump. Copy-paste the full results into this topic, or attach the results as a TXT file to your post. You may need to enable status bar in AIDA64 / main menu / View first.


Thanks,
Fiery

 

Here you go...

-----------

------[ AIDA64 Extreme v5.80.4032 Beta ]------

------[ Microsoft Windows 10 Pro 10.0.14393.576 (64-bit) ]------

------[ Motherboard Info ]------

Motherboard ID      : Unknown
Motherboard Model   : Unknown
Motherboard Chipset : Intel Natoma 82440FX

DMI MB Manufacturer : 
DMI MB Product      : 
DMI MB Version      : 
DMI MB Serial       : 
DMI SYS Manufacturer: QEMU
DMI SYS Product     : Standard PC (i440FX + PIIX, 1996)
DMI SYS Version     : pc-i440fx-2.7
DMI SYS Serial      : 
DMI BIOS Version    : 0.0.0

------[ USB Devices ]------

Renesas USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)
- [Port 1] < No Device Connected >
- [Port 2] < No Device Connected >
- [Port 3] < No Device Connected >
- [Port 4] < No Device Connected >
- [Port 5] Xbox 360 Wireless Receiver for Windows (Xbox 360 Wireless Receiver for Windows)
- [Port 6] USB Input Device
- - HID-compliant vendor-defined device
- [Port 7] USB Input Device (NZXT USB Device)
- - HID-compliant vendor-defined device
- [Port 8] < No Device Connected >
Renesas USB 3.0 eXtensible Host Controller - 0.96 (Microsoft)
- [Port 1] < No Device Connected >
- [Port 2] Generic SuperSpeed USB Hub
- - [Port 1] < No Device Connected >
- - [Port 2] < No Device Connected >
- - [Port 3] < No Device Connected >
- - [Port 4] < No Device Connected >
- [Port 3] < No Device Connected >
- [Port 4] Generic USB Hub (USB2.0 Hub)
- - [Port 1] Generic USB Hub (USB2.0 Hub)
- - - [Port 1] USB Composite Device (G19 Gaming Keyboard)
- - - - USB Input Device
- - - - - HID Keyboard Device
- - - - USB Input Device
- - - - - HID-compliant consumer control device
- - - - - HID-compliant vendor-defined device
- - - [Port 2] USB Composite Device (G19 Gaming Keyboard)
- - - - USB Input Device
- - - - - HID-compliant vendor-defined device
- - - - - HID Keyboard Device
- - - - Logitech G19 LCD
- - - [Port 3] USB Composite Device (Gaming Mouse G400)
- - - - USB Input Device
- - - - - Logitech Optical Gaming Mouse G400
- - - - - - Logitech Gaming HID Device
- - - - USB Input Device
- - - - - HID-compliant vendor-defined device
- - - [Port 4] Logitech USB Camera (HD Pro Webcam C920) (HD Pro Webcam C920)
- - - - Logitech HD Pro Webcam C920
- - - - HD Pro Webcam C920
- - - - - Microphone (HD Pro Webcam C920)
- - [Port 2] < No Device Connected >
- - [Port 3] < No Device Connected >
- - [Port 4] < No Device Connected >

------[ Xbox 360 Wireless Receiver for Windows]------

Device Description   : Xbox 360 Wireless Receiver for Windows
Device ID            : 045E-0719
Device Class         : FF / FF
Device Protocol      : FF
Revision             : 0100h
Manufacturer         : ©Microsoft
Product              : Xbox 360 Wireless Receiver for Windows
Serial Number        : FD8C2D60
Supported USB Version: 2.00
Current Speed        : Full  (USB 1.1)

------[ USB Input Device]------

Device Description   : USB Input Device
Device ID            : 04D8-F590
Device Class         : 03 / 00 (Human Interface Device)
Device Protocol      : 00
Revision             : 0002h
Supported USB Version: 2.00
Current Speed        : Full  (USB 1.1)

------[ USB Input Device]------

Device Description   : USB Input Device
Device ID            : 1E71-170E
Device Class         : 03 / 00 (Human Interface Device)
Device Protocol      : 00
Revision             : 0200h
Manufacturer         : NZXT.-Inc.
Product              : NZXT USB Device
Serial Number        : 8D7918A2495
Supported USB Version: 2.00
Current Speed        : Full  (USB 1.1)

------[ Generic SuperSpeed USB Hub]------

Device Description   : Generic SuperSpeed USB Hub
Device ID            : 05E3-0612
Device Class         : 09 / 00 (Hub)
Device Protocol      : 03
Revision             : 9224h
Supported USB Version: 3.00
Current Speed        : Super  (USB 3.0)

------[ Generic USB Hub]------

Device Description   : Generic USB Hub
Device ID            : 05E3-0610
Device Class         : 09 / 00 (Hi-Speed Hub with multiple TTs)
Device Protocol      : 02
Revision             : 9224h
Manufacturer         : GenesysLogic
Product              : USB2.0 Hub
Supported USB Version: 2.10
Current Speed        : High  (USB 2.0)

------[ Generic USB Hub]------

Device Description   : Generic USB Hub
Device ID            : 05E3-0607
Device Class         : 09 / 00 (Hi-Speed Hub with multiple TTs)
Device Protocol      : 02
Revision             : 0801h
Product              : USB2.0 Hub
Supported USB Version: 2.00
Current Speed        : High  (USB 2.0)

------[ USB Composite Device]------

Device Description   : USB Composite Device
Device ID            : 046D-C228
Device Class         : 03 / 01 (Human Interface Device)
Device Protocol      : 01
Revision             : 0110h
Product              : G19 Gaming Keyboard
Supported USB Version: 2.00
Current Speed        : Low  (USB 1.1)

------[ USB Composite Device]------

Device Description   : USB Composite Device
Device ID            : 046D-C229
Device Class         : FF / 00
Device Protocol      : 00
Revision             : 0023h
Manufacturer         : Logitech
Product              : G19 Gaming Keyboard
Supported USB Version: 2.00
Current Speed        : High  (USB 2.0)

------[ USB Composite Device]------

Device Description   : USB Composite Device
Device ID            : 046D-C245
Device Class         : 03 / 01 (Human Interface Device)
Device Protocol      : 02
Revision             : 6900h
Manufacturer         : Logitech
Product              : Gaming Mouse G400
Supported USB Version: 2.00
Current Speed        : Full  (USB 1.1)

------[ Logitech USB Camera (HD Pro Webcam C920)]------

Device Description   : Logitech USB Camera (HD Pro Webcam C920)
Device ID            : 046D-082D
Device Class         : EF / 02 (Interface Association Descriptor)
Device Protocol      : 01
Revision             : 0011h
Product              : HD Pro Webcam C920
Serial Number        : 379C80DF
Supported USB Version: 2.00
Current Speed        : High  (USB 2.0)

------[ DevClass / USB Hubs ]------

<DESC>USB Root Hub (xHCI)</DESC><DEVPATH>\\?\usb#root_hub30#4&25a209c4&0&0#{f18a0e88-c30c-11d0-8815-00a0c906bed8}</DEVPATH><INSTANCE>USB\ROOT_HUB30\4&25A209C4&0&0</INSTANCE><BUSNUM>00000000</BUSNUM><ADDR>00000000</ADDR>
<DESC>Generic SuperSpeed USB Hub</DESC><DEVPATH>\\?\usb#vid_05e3&pid_0612#5&39f0b57c&0&2#{f18a0e88-c30c-11d0-8815-00a0c906bed8}</DEVPATH><INSTANCE>USB\VID_05E3&PID_0612\5&39F0B57C&0&2</INSTANCE><BUSNUM>00000000</BUSNUM><ADDR>00000002</ADDR><REV>9224</REV>
<DESC>Generic USB Hub</DESC><DEVPATH>\\?\usb#vid_05e3&pid_0607#6&1bc3234d&0&1#{f18a0e88-c30c-11d0-8815-00a0c906bed8}</DEVPATH><INSTANCE>USB\VID_05E3&PID_0607\6&1BC3234D&0&1</INSTANCE><BUSNUM>00000000</BUSNUM><ADDR>00000001</ADDR><REV>0801</REV>
<DESC>Generic USB Hub</DESC><DEVPATH>\\?\usb#vid_05e3&pid_0610#5&39f0b57c&0&4#{f18a0e88-c30c-11d0-8815-00a0c906bed8}</DEVPATH><INSTANCE>USB\VID_05E3&PID_0610\5&39F0B57C&0&4</INSTANCE><BUSNUM>00000000</BUSNUM><ADDR>00000004</ADDR><REV>9224</REV>
<DESC>USB Root Hub (xHCI)</DESC><DEVPATH>\\?\usb#root_hub30#4&3790f67e&0&0#{f18a0e88-c30c-11d0-8815-00a0c906bed8}</DEVPATH><INSTANCE>USB\ROOT_HUB30\4&3790F67E&0&0</INSTANCE><BUSNUM>00000000</BUSNUM><ADDR>00000000</ADDR>

------[ DevClass / USB Devices ]------

<DESC>USB Input Device</DESC><DEVPATH>\\?\usb#vid_1e71&pid_170e#8d7918a2495#{a5dcbf10-6530-11d2-901f-00c04fb951ed}</DEVPATH><INSTANCE>USB\VID_1E71&PID_170E\8D7918A2495</INSTANCE><BUSNUM>00000000</BUSNUM><ADDR>00000007</ADDR><REV>0200</REV>
<DESC>USB Composite Device</DESC><DEVPATH>\\?\usb#vid_046d&pid_c245#7&19ebe481&0&3#{a5dcbf10-6530-11d2-901f-00c04fb951ed}</DEVPATH><INSTANCE>USB\VID_046D&PID_C245\7&19EBE481&0&3</INSTANCE><BUSNUM>00000000</BUSNUM><ADDR>00000003</ADDR><REV>6900</REV>
<DESC>Xbox 360 Wireless Receiver for Windows</DESC><DEVPATH>\\?\usb#vid_045e&pid_0719#fd8c2d60#{a5dcbf10-6530-11d2-901f-00c04fb951ed}</DEVPATH><INSTANCE>USB\VID_045E&PID_0719\FD8C2D60</INSTANCE><BUSNUM>00000000</BUSNUM><ADDR>00000005</ADDR><REV>0100</REV>
<DESC>USB Composite Device</DESC><DEVPATH>\\?\usb#vid_046d&pid_c228#7&19ebe481&0&1#{a5dcbf10-6530-11d2-901f-00c04fb951ed}</DEVPATH><INSTANCE>USB\VID_046D&PID_C228\7&19EBE481&0&1</INSTANCE><BUSNUM>00000000</BUSNUM><ADDR>00000001</ADDR><REV>0110</REV>
<DESC>USB Composite Device</DESC><DEVPATH>\\?\usb#vid_046d&pid_c229#7&19ebe481&0&2#{a5dcbf10-6530-11d2-901f-00c04fb951ed}</DEVPATH><INSTANCE>USB\VID_046D&PID_C229\7&19EBE481&0&2</INSTANCE><BUSNUM>00000000</BUSNUM><ADDR>00000002</ADDR><REV>0023</REV>
<DESC>USB Input Device</DESC><DEVPATH>\\?\usb#vid_04d8&pid_f590#5&5453f5e&0&6#{a5dcbf10-6530-11d2-901f-00c04fb951ed}</DEVPATH><INSTANCE>USB\VID_04D8&PID_F590\5&5453F5E&0&6</INSTANCE><BUSNUM>00000000</BUSNUM><ADDR>00000006</ADDR><REV>0002</REV>
<DESC>Logitech USB Camera (HD Pro Webcam C920)</DESC><DEVPATH>\\?\usb#vid_046d&pid_082d#379c80df#{a5dcbf10-6530-11d2-901f-00c04fb951ed}</DEVPATH><INSTANCE>USB\VID_046D&PID_082D\379C80DF</INSTANCE><BUSNUM>00000000</BUSNUM><ADDR>00000004</ADDR><REV>0011</REV>

------[ DevClass / Human Interface Devices ]------

<DESC>HID Keyboard Device</DESC><DEVPATH>\\?\hid#vid_046d&pid_c228&mi_00#9&210450c2&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}</DEVPATH><INSTANCE>HID\VID_046D&PID_C228&MI_00\9&210450C2&0&0000</INSTANCE><BUSNUM>00000002</BUSNUM><ADDR>00000001</ADDR><REV>0110</REV>
<DESC>Logitech Optical Gaming Mouse G400</DESC><DEVPATH>\\?\hid#vid_046d&pid_c245&mi_00#9&1cf20f89&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}</DEVPATH><INSTANCE>HID\VID_046D&PID_C245&MI_00\9&1CF20F89&0&0000</INSTANCE><BUSNUM>00000005</BUSNUM><ADDR>00000003</ADDR><REV>6900</REV>
<DESC>HID-compliant consumer control device</DESC><DEVPATH>\\?\hid#vid_046d&pid_c228&mi_01&col01#9&8541367&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}</DEVPATH><INSTANCE>HID\VID_046D&PID_C228&MI_01&COL01\9&8541367&0&0000</INSTANCE><BUSNUM>00000003</BUSNUM><ADDR>00000002</ADDR><REV>0110</REV>
<DESC>HID Keyboard Device</DESC><DEVPATH>\\?\hid#vid_046d&pid_c229&mi_01&col01#9&34d24c9f&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}</DEVPATH><INSTANCE>HID\VID_046D&PID_C229&MI_01&COL01\9&34D24C9F&0&0000</INSTANCE><BUSNUM>00000004</BUSNUM><ADDR>00000003</ADDR><REV>0023</REV>
<DESC>HID-compliant vendor-defined device</DESC><DEVPATH>\\?\hid#vid_046d&pid_c229&mi_01&col02#9&34d24c9f&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}</DEVPATH><INSTANCE>HID\VID_046D&PID_C229&MI_01&COL02\9&34D24C9F&0&0001</INSTANCE><BUSNUM>00000004</BUSNUM><ADDR>00000003</ADDR><REV>0023</REV>
<DESC>HID-compliant vendor-defined device</DESC><DEVPATH>\\?\hid#vid_046d&pid_c228&mi_01&col02#9&8541367&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}</DEVPATH><INSTANCE>HID\VID_046D&PID_C228&MI_01&COL02\9&8541367&0&0001</INSTANCE><BUSNUM>00000003</BUSNUM><ADDR>00000002</ADDR><REV>0110</REV>
<DESC>HID-compliant vendor-defined device</DESC><DEVPATH>\\?\hid#vid_04d8&pid_f590#6&c5c9998&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}</DEVPATH><INSTANCE>HID\VID_04D8&PID_F590\6&C5C9998&0&0000</INSTANCE><BUSNUM>00000000</BUSNUM><ADDR>00000006</ADDR><REV>0002</REV>
<DESC>HID-compliant vendor-defined device</DESC><DEVPATH>\\?\hid#vid_1e71&pid_170e#7&c5b98f7&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}</DEVPATH><INSTANCE>HID\VID_1E71&PID_170E\7&C5B98F7&0&0000</INSTANCE><BUSNUM>00000001</BUSNUM><ADDR>00000007</ADDR><REV>0200</REV>
<DESC>HID Keyboard Device</DESC><DEVPATH>\\?\hid#vid_046d&pid_c232#2&6bacd57&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}</DEVPATH><INSTANCE>HID\VID_046D&PID_C232\2&6BACD57&0&0000</INSTANCE><BUSNUM>00000007</BUSNUM>
<DESC>HID-compliant mouse</DESC><DEVPATH>\\?\hid#vid_046d&pid_c231#2&e9c483e&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}</DEVPATH><INSTANCE>HID\VID_046D&PID_C231\2&E9C483E&0&0000</INSTANCE><BUSNUM>00000008</BUSNUM>
<DESC>HID-compliant vendor-defined device</DESC><DEVPATH>\\?\hid#vid_046d&pid_c245&mi_01#9&52e8344&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}</DEVPATH><INSTANCE>HID\VID_046D&PID_C245&MI_01\9&52E8344&0&0000</INSTANCE><BUSNUM>00000006</BUSNUM><ADDR>00000004</ADDR><REV>6900</REV>

------[ HID Device Info / HID-compliant consumer control device ]------

Product                   : G19 Gaming Keyboard
Device ID                 : 046D-C228
Revision                  : 0110h
Device Instance           : HID\VID_046D&PID_C228&MI_01&COL01\9&8541367&0&0000
Usage                     : 0001h
Usage Page                : 000Ch
Input Report Byte Length  : 2
Output Report Byte Length : 0
Feature Report Byte Length: 0

------[ HID Device Info / HID-compliant vendor-defined device ]------

Manufacturer              : Logitech
Product                   : G19 Gaming Keyboard (Macro interface)
Device ID                 : 046D-C229
Revision                  : 0023h
Device Instance           : HID\VID_046D&PID_C229&MI_01&COL02\9&34D24C9F&0&0001
Usage                     : 0000h
Usage Page                : FF00h
Input Report Byte Length  : 4
Output Report Byte Length : 0
Feature Report Byte Length: 258

------[ HID Device Info / HID-compliant vendor-defined device ]------

Product                   : G19 Gaming Keyboard
Device ID                 : 046D-C228
Revision                  : 0110h
Device Instance           : HID\VID_046D&PID_C228&MI_01&COL02\9&8541367&0&0001
Usage                     : 0001h
Usage Page                : FF00h
Input Report Byte Length  : 8
Output Report Byte Length : 21
Feature Report Byte Length: 2

------[ HID Device Info / HID-compliant vendor-defined device ]------

Device ID                 : 04D8-F590
Revision                  : 0002h
Device Instance           : HID\VID_04D8&PID_F590\6&C5C9998&0&0000
Usage                     : 0001h
Usage Page                : FF00h
Input Report Byte Length  : 65
Output Report Byte Length : 65
Feature Report Byte Length: 0

------[ HID Device Info / HID-compliant vendor-defined device ]------

Manufacturer              : NZXT.-Inc.
Product                   : NZXT USB Device
Serial Number             : 8D7918A2495
Device ID                 : 1E71-170E
Revision                  : 0200h
Device Instance           : HID\VID_1E71&PID_170E\7&C5B98F7&0&0000
Usage                     : 0001h
Usage Page                : FF00h
Input Report Byte Length  : 17
Output Report Byte Length : 65
Feature Report Byte Length: 65

------[ HID Device Info / HID-compliant vendor-defined device ]------

Manufacturer              : Logitech
Product                   : Gaming Mouse G400
Device ID                 : 046D-C245
Revision                  : 6900h
Device Instance           : HID\VID_046D&PID_C245&MI_01\9&52E8344&0&0000
Usage                     : 0080h
Usage Page                : FF80h
Input Report Byte Length  : 2
Output Report Byte Length : 0
Feature Report Byte Length: 2

------[ DevClass / COM Ports ]------

<DESC>Communications Port (COM1)</DESC><DEVPATH>\\?\acpi#pnp0501#1#{86e0d1e0-8089-11d0-9ce4-08003e301f73}</DEVPATH><INSTANCE>ACPI\PNP0501\1</INSTANCE><BUSNUM>00000000</BUSNUM>

------[ DevClass / LPT Ports ]------

< No LPT Port Found >

------[ DevClass / Modems ]------

< No Modem Found >

------[ DevClass / SideShow Devices ]------

< No SideShow Device Found >

------[ DevClass / GX3 Devices ]------

< No GX3 Device Found >

------[ DevClass / USBXpress Devices ]------

< No USBXpress Device Found >

------[ LibUsb0 Devices ]------

< No LibUsb0 Device Found >

------[ CH341 Devices ]------

< No CH341 Device Found >

------[ FTD2xx Devices ]------

< No FTD2xx Device Found >

------[ SiUSBXp Devices ]------

SiUSBXp.dll Path = C:\Program Files (x86)\NZXT\CAM\SiUSBXp.dll
DLL Version      = 3.5.0.0
Driver Version   = 

< No SiUSBXp Device Found >

------[ T-Balancer Devices ]------

< No T-Balancer Device Found >

------[ Koolance TMS-200 Devices ]------

< No T-Koolance TMS-200 Device Found >
 

 

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Thank you. It seems the USB communication protocol used by your Kraken X52 device is completely different to the one used by previous Kraken coolers that are supported by AIDA64. So it's normal that AIDA64 doesn't support Kraken X52 :) We will need to do more research -- and possibly get a Kraken X52 -- to find out how to handle the new Kraken protocol.  I'll let you know in this topic once we have an update to this issue.

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  • 2 weeks later...

Wow that was quick, unfortunately, it still doesn't work, no sensors are listed and asetek is checked in stability...

Here is my log

 

------[ AIDA64 Extreme v5.80.4056 Beta ]------

------[ Microsoft Windows 10 Pro 10.0.14393.693 (64-bit) ]------

------[ Motherboard Info ]------

Motherboard ID      : Unknown
Motherboard Model   : QEMU Virtual Machine
Motherboard Chipset : Intel Natoma 82440FX

DMI MB Manufacturer : 
DMI MB Product      : 
DMI MB Version      : 
DMI MB Serial       : 
DMI SYS Manufacturer: QEMU
DMI SYS Product     : Standard PC (i440FX + PIIX, 1996)
DMI SYS Version     : pc-i440fx-2.7
DMI SYS Serial      : 
DMI BIOS Version    : 0.0.0

------[ USB Devices ]------

Renesas USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)
- [Port 1] < No Device Connected >
- [Port 2] < No Device Connected >
- [Port 3] < No Device Connected >
- [Port 4] < No Device Connected >
- [Port 5] Xbox 360 Wireless Receiver for Windows (Xbox 360 Wireless Receiver for Windows)
- [Port 6] USB Input Device
- - HID-compliant vendor-defined device
- [Port 7] < No Device Connected >
- [Port 8] Intel(R) Wireless Bluetooth(R)
- - Microsoft Bluetooth Enumerator
- - - Audio Source Service
- - - AV Remote Target Service
- - - Handsfree Audio Gateway Service
- - - Headset Audio Gateway Service
- - - MOS7
- - - Object Push Service
- - - Personal Area Network NAP Service
- - - Personal Area Network Service
- - - Phonebook Access Pse Service
- - - Sim Access Service
- - - Bluetooth Peripheral Device
- - - Bluetooth Peripheral Device
- - - SdlRouterService
- - - SMS/MMS
- - - Spotify
- - - Spotify
- - Microsoft Bluetooth LE Enumerator
- - Bluetooth Device (Personal Area Network) #6
- - Bluetooth Device (RFCOMM Protocol TDI) #6
Renesas USB 3.0 eXtensible Host Controller - 0.96 (Microsoft)
- [Port 1] < No Device Connected >
- [Port 2] Generic SuperSpeed USB Hub
- - [Port 1] < No Device Connected >
- - [Port 2] Generic SuperSpeed USB Hub
- - - [Port 1] < No Device Connected >
- - - [Port 2] < No Device Connected >
- - - [Port 3] < No Device Connected >
- - - [Port 4] Generic SuperSpeed USB Hub
- - - - [Port 1] < No Device Connected >
- - - - [Port 2] < No Device Connected >
- - - - [Port 3] < No Device Connected >
- - - - [Port 4] Generic SuperSpeed USB Hub
- - - - - [Port 1] < No Device Connected >
- - - - - [Port 2] < No Device Connected >
- - - - - [Port 3] < No Device Connected >
- - - - - [Port 4] < No Device Connected >
- - [Port 3] < No Device Connected >
- - [Port 4] < No Device Connected >
- [Port 3] < No Device Connected >
- [Port 4] Generic USB Hub (USB2.0 Hub)
- - [Port 1] Generic USB Hub (USB2.0 Hub)
- - - [Port 1] Generic USB Hub (USB2.0 Hub)
- - - - [Port 1] USB Composite Device (G19 Gaming Keyboard)
- - - - - USB Input Device
- - - - - - HID Keyboard Device
- - - - - USB Input Device
- - - - - - HID-compliant consumer control device
- - - - - - HID-compliant vendor-defined device
- - - - [Port 2] USB Composite Device (G19 Gaming Keyboard)
- - - - - USB Input Device
- - - - - - HID-compliant vendor-defined device
- - - - - - HID Keyboard Device
- - - - - Logitech G19 LCD
- - - - [Port 3] < No Device Connected >
- - - - [Port 4] < No Device Connected >
- - - [Port 2] Logitech USB Camera (HD Pro Webcam C920) (HD Pro Webcam C920)
- - - - Logitech HD Pro Webcam C920
- - - - HD Pro Webcam C920
- - - - - Microphone (HD Pro Webcam C920)
- - - [Port 3] USB Composite Device (Gaming Mouse G400)
- - - - USB Input Device
- - - - - Logitech Optical Gaming Mouse G400
- - - - - - Logitech Gaming HID Device
- - - - USB Input Device
- - - - - HID-compliant vendor-defined device
- - - [Port 4] Generic USB Hub
- - - - [Port 1] < No Device Connected >
- - - - [Port 2] < No Device Connected >
- - - - [Port 3] < No Device Connected >
- - - - [Port 4] Generic USB Hub
- - - - - [Port 1] < No Device Connected >
- - - - - [Port 2] < No Device Connected >
- - - - - [Port 3] < No Device Connected >
- - - - - [Port 4] < No Device Connected >
- - [Port 2] < No Device Connected >
- - [Port 3] < No Device Connected >
- - [Port 4] < No Device Connected >

------[ Xbox 360 Wireless Receiver for Windows]------

Device Description   : Xbox 360 Wireless Receiver for Windows
Device ID            : 045E-0719
Device Class         : FF / FF
Device Protocol      : FF
Revision             : 0100h
Manufacturer         : ©Microsoft
Product              : Xbox 360 Wireless Receiver for Windows
Serial Number        : FD8C2D60
Supported USB Version: 2.00
Current Speed        : Full  (USB 1.1)

------[ USB Input Device]------

Device Description   : USB Input Device
Device ID            : 04D8-F590
Device Class         : 03 / 00 (Human Interface Device)
Device Protocol      : 00
Revision             : 0002h
Supported USB Version: 2.00
Current Speed        : Full  (USB 1.1)

------[ Intel(R) Wireless Bluetooth(R)]------

Device Description   : Intel(R) Wireless Bluetooth(R)
Device ID            : 8087-07DC
Device Class         : E0 / 01 (Bluetooth)
Device Protocol      : 01
Revision             : 0001h
Supported USB Version: 2.00
Current Speed        : Full  (USB 1.1)

------[ Generic SuperSpeed USB Hub]------

Device Description   : Generic SuperSpeed USB Hub
Device ID            : 05E3-0612
Device Class         : 09 / 00 (Hub)
Device Protocol      : 03
Revision             : 9224h
Supported USB Version: 3.00
Current Speed        : Super  (USB 3.0)

------[ Generic SuperSpeed USB Hub]------

Device Description   : Generic SuperSpeed USB Hub
Device ID            : 2109-0812
Device Class         : 09 / 00 (Hub)
Device Protocol      : 03
Revision             : 9091h
Supported USB Version: 3.00
Current Speed        : Super  (USB 3.0)

------[ Generic SuperSpeed USB Hub]------

Device Description   : Generic SuperSpeed USB Hub
Device ID            : 2109-0812
Device Class         : 09 / 00 (Hub)
Device Protocol      : 03
Revision             : 9091h
Supported USB Version: 3.00
Current Speed        : Super  (USB 3.0)

------[ Generic SuperSpeed USB Hub]------

Device Description   : Generic SuperSpeed USB Hub
Device ID            : 2109-0812
Device Class         : 09 / 00 (Hub)
Device Protocol      : 03
Revision             : 9091h
Supported USB Version: 3.00
Current Speed        : Super  (USB 3.0)

------[ Generic USB Hub]------

Device Description   : Generic USB Hub
Device ID            : 05E3-0610
Device Class         : 09 / 00 (Hi-Speed Hub with multiple TTs)
Device Protocol      : 02
Revision             : 9224h
Manufacturer         : GenesysLogic
Product              : USB2.0 Hub
Supported USB Version: 2.10
Current Speed        : High  (USB 2.0)

------[ Generic USB Hub]------

Device Description   : Generic USB Hub
Device ID            : 2109-2812
Device Class         : 09 / 00 (Hi-Speed Hub with single TT)
Device Protocol      : 01
Revision             : 9090h
Manufacturer         : VIA Labs, Inc.
Product              : USB2.0 Hub
Supported USB Version: 2.10
Current Speed        : High  (USB 2.0)

------[ Generic USB Hub]------

Device Description   : Generic USB Hub
Device ID            : 05E3-0607
Device Class         : 09 / 00 (Hi-Speed Hub with multiple TTs)
Device Protocol      : 02
Revision             : 0801h
Product              : USB2.0 Hub
Supported USB Version: 2.00
Current Speed        : High  (USB 2.0)

------[ USB Composite Device]------

Device Description   : USB Composite Device
Device ID            : 046D-C228
Device Class         : 03 / 01 (Human Interface Device)
Device Protocol      : 01
Revision             : 0110h
Product              : G19 Gaming Keyboard
Supported USB Version: 2.00
Current Speed        : Low  (USB 1.1)

------[ USB Composite Device]------

Device Description   : USB Composite Device
Device ID            : 046D-C229
Device Class         : FF / 00
Device Protocol      : 00
Revision             : 0023h
Manufacturer         : Logitech
Product              : G19 Gaming Keyboard
Supported USB Version: 2.00
Current Speed        : High  (USB 2.0)

------[ Logitech USB Camera (HD Pro Webcam C920)]------

Device Description   : Logitech USB Camera (HD Pro Webcam C920)
Device ID            : 046D-082D
Device Class         : EF / 02 (Interface Association Descriptor)
Device Protocol      : 01
Revision             : 0011h
Product              : HD Pro Webcam C920
Serial Number        : 379C80DF
Supported USB Version: 2.00
Current Speed        : High  (USB 2.0)

------[ USB Composite Device]------

Device Description   : USB Composite Device
Device ID            : 046D-C245
Device Class         : 03 / 01 (Human Interface Device)
Device Protocol      : 02
Revision             : 6900h
Manufacturer         : Logitech
Product              : Gaming Mouse G400
Supported USB Version: 2.00
Current Speed        : Full  (USB 1.1)

------[ Generic USB Hub]------

Device Description   : Generic USB Hub
Device ID            : 2109-2812
Device Class         : 09 / 00 (Hi-Speed Hub with single TT)
Device Protocol      : 01
Revision             : 9090h
Supported USB Version: 2.10
Current Speed        : High  (USB 2.0)

------[ Generic USB Hub]------

Device Description   : Generic USB Hub
Device ID            : 2109-2812
Device Class         : 09 / 00 (Hi-Speed Hub with single TT)
Device Protocol      : 01
Revision             : 9090h
Supported USB Version: 2.10
Current Speed        : High  (USB 2.0)

------[ DevClass / USB Hubs ]------

<DESC>Generic SuperSpeed USB Hub</DESC><DEVPATH>\\?\usb#vid_2109&pid_0812#6&eeb07dd&0&2#{f18a0e88-c30c-11d0-8815-00a0c906bed8}</DEVPATH><INSTANCE>USB\VID_2109&PID_0812\6&EEB07DD&0&2</INSTANCE><BUSNUM>00000000</BUSNUM><ADDR>00000002</ADDR><REV>9091</REV>
<DESC>USB Root Hub (xHCI)</DESC><DEVPATH>\\?\usb#root_hub30#4&25a209c4&0&0#{f18a0e88-c30c-11d0-8815-00a0c906bed8}</DEVPATH><INSTANCE>USB\ROOT_HUB30\4&25A209C4&0&0</INSTANCE><BUSNUM>00000000</BUSNUM><ADDR>00000000</ADDR>
<DESC>Generic SuperSpeed USB Hub</DESC><DEVPATH>\\?\usb#vid_05e3&pid_0612#5&39f0b57c&0&2#{f18a0e88-c30c-11d0-8815-00a0c906bed8}</DEVPATH><INSTANCE>USB\VID_05E3&PID_0612\5&39F0B57C&0&2</INSTANCE><BUSNUM>00000000</BUSNUM><ADDR>00000002</ADDR><REV>9224</REV>
<DESC>Generic USB Hub</DESC><DEVPATH>\\?\usb#vid_05e3&pid_0607#7&3c8710f&0&1#{f18a0e88-c30c-11d0-8815-00a0c906bed8}</DEVPATH><INSTANCE>USB\VID_05E3&PID_0607\7&3C8710F&0&1</INSTANCE><BUSNUM>00000000</BUSNUM><ADDR>00000001</ADDR><REV>0801</REV>
<DESC>Generic SuperSpeed USB Hub</DESC><DEVPATH>\\?\usb#vid_2109&pid_0812#7&9f38b96&0&4#{f18a0e88-c30c-11d0-8815-00a0c906bed8}</DEVPATH><INSTANCE>USB\VID_2109&PID_0812\7&9F38B96&0&4</INSTANCE><BUSNUM>00000000</BUSNUM><ADDR>00000004</ADDR><REV>9091</REV>
<DESC>Generic USB Hub</DESC><DEVPATH>\\?\usb#vid_2109&pid_2812#8&24450bd8&0&4#{f18a0e88-c30c-11d0-8815-00a0c906bed8}</DEVPATH><INSTANCE>USB\VID_2109&PID_2812\8&24450BD8&0&4</INSTANCE><BUSNUM>00000000</BUSNUM><ADDR>00000004</ADDR><REV>9090</REV>
<DESC>Generic USB Hub</DESC><DEVPATH>\\?\usb#vid_05e3&pid_0610#5&39f0b57c&0&4#{f18a0e88-c30c-11d0-8815-00a0c906bed8}</DEVPATH><INSTANCE>USB\VID_05E3&PID_0610\5&39F0B57C&0&4</INSTANCE><BUSNUM>00000000</BUSNUM><ADDR>00000004</ADDR><REV>9224</REV>
<DESC>USB Root Hub (xHCI)</DESC><DEVPATH>\\?\usb#root_hub30#4&3790f67e&0&0#{f18a0e88-c30c-11d0-8815-00a0c906bed8}</DEVPATH><INSTANCE>USB\ROOT_HUB30\4&3790F67E&0&0</INSTANCE><BUSNUM>00000000</BUSNUM><ADDR>00000000</ADDR>
<DESC>Generic SuperSpeed USB Hub</DESC><DEVPATH>\\?\usb#vid_2109&pid_0812#8&357f896e&0&4#{f18a0e88-c30c-11d0-8815-00a0c906bed8}</DEVPATH><INSTANCE>USB\VID_2109&PID_0812\8&357F896E&0&4</INSTANCE><BUSNUM>00000000</BUSNUM><ADDR>00000004</ADDR><REV>9091</REV>
<DESC>Generic USB Hub</DESC><DEVPATH>\\?\usb#vid_2109&pid_2812#6&1bc3234d&0&1#{f18a0e88-c30c-11d0-8815-00a0c906bed8}</DEVPATH><INSTANCE>USB\VID_2109&PID_2812\6&1BC3234D&0&1</INSTANCE><BUSNUM>00000000</BUSNUM><ADDR>00000001</ADDR><REV>9090</REV>
<DESC>Generic USB Hub</DESC><DEVPATH>\\?\usb#vid_2109&pid_2812#7&3c8710f&0&4#{f18a0e88-c30c-11d0-8815-00a0c906bed8}</DEVPATH><INSTANCE>USB\VID_2109&PID_2812\7&3C8710F&0&4</INSTANCE><BUSNUM>00000000</BUSNUM><ADDR>00000004</ADDR><REV>9090</REV>

------[ DevClass / USB Devices ]------

<DESC>Xbox 360 Wireless Receiver for Windows</DESC><DEVPATH>\\?\usb#vid_045e&pid_0719#fd8c2d60#{a5dcbf10-6530-11d2-901f-00c04fb951ed}</DEVPATH><INSTANCE>USB\VID_045E&PID_0719\FD8C2D60</INSTANCE><BUSNUM>00000000</BUSNUM><ADDR>00000005</ADDR><REV>0100</REV>
<DESC>USB Composite Device</DESC><DEVPATH>\\?\usb#vid_046d&pid_c245#7&3c8710f&0&3#{a5dcbf10-6530-11d2-901f-00c04fb951ed}</DEVPATH><INSTANCE>USB\VID_046D&PID_C245\7&3C8710F&0&3</INSTANCE><BUSNUM>00000000</BUSNUM><ADDR>00000003</ADDR><REV>6900</REV>
<DESC>USB Composite Device</DESC><DEVPATH>\\?\usb#vid_046d&pid_c228#8&1fd41a0f&0&1#{a5dcbf10-6530-11d2-901f-00c04fb951ed}</DEVPATH><INSTANCE>USB\VID_046D&PID_C228\8&1FD41A0F&0&1</INSTANCE><BUSNUM>00000000</BUSNUM><ADDR>00000001</ADDR><REV>0110</REV>
<DESC>USB Composite Device</DESC><DEVPATH>\\?\usb#vid_046d&pid_c229#8&1fd41a0f&0&2#{a5dcbf10-6530-11d2-901f-00c04fb951ed}</DEVPATH><INSTANCE>USB\VID_046D&PID_C229\8&1FD41A0F&0&2</INSTANCE><BUSNUM>00000000</BUSNUM><ADDR>00000002</ADDR><REV>0023</REV>
<DESC>Intel(R) Wireless Bluetooth(R)</DESC><DEVPATH>\\?\usb#vid_8087&pid_07dc#5&5453f5e&0&8#{a5dcbf10-6530-11d2-901f-00c04fb951ed}</DEVPATH><INSTANCE>USB\VID_8087&PID_07DC\5&5453F5E&0&8</INSTANCE><BUSNUM>00000000</BUSNUM><ADDR>00000008</ADDR><REV>0001</REV>
<DESC>USB Input Device</DESC><DEVPATH>\\?\usb#vid_04d8&pid_f590#5&5453f5e&0&6#{a5dcbf10-6530-11d2-901f-00c04fb951ed}</DEVPATH><INSTANCE>USB\VID_04D8&PID_F590\5&5453F5E&0&6</INSTANCE><BUSNUM>00000000</BUSNUM><ADDR>00000006</ADDR><REV>0002</REV>
<DESC>Logitech USB Camera (HD Pro Webcam C920)</DESC><DEVPATH>\\?\usb#vid_046d&pid_082d#379c80df#{a5dcbf10-6530-11d2-901f-00c04fb951ed}</DEVPATH><INSTANCE>USB\VID_046D&PID_082D\379C80DF</INSTANCE><BUSNUM>00000000</BUSNUM><ADDR>00000002</ADDR><REV>0011</REV>

------[ DevClass / Human Interface Devices ]------

<DESC>Logitech Optical Gaming Mouse G400</DESC><DEVPATH>\\?\hid#vid_046d&pid_c245&mi_00#9&df0b26d&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}</DEVPATH><INSTANCE>HID\VID_046D&PID_C245&MI_00\9&DF0B26D&0&0000</INSTANCE><BUSNUM>00000001</BUSNUM><ADDR>00000003</ADDR><REV>6900</REV>
<DESC>HID-compliant vendor-defined device</DESC><DEVPATH>\\?\hid#vid_04d8&pid_f590#6&c5c9998&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}</DEVPATH><INSTANCE>HID\VID_04D8&PID_F590\6&C5C9998&0&0000</INSTANCE><BUSNUM>00000000</BUSNUM><ADDR>00000006</ADDR><REV>0002</REV>
<DESC>HID Keyboard Device</DESC><DEVPATH>\\?\hid#vid_046d&pid_c228&mi_00#a&bbd9790&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}</DEVPATH><INSTANCE>HID\VID_046D&PID_C228&MI_00\A&BBD9790&0&0000</INSTANCE><BUSNUM>00000003</BUSNUM><ADDR>00000001</ADDR><REV>0110</REV>
<DESC>HID Keyboard Device</DESC><DEVPATH>\\?\hid#vid_046d&pid_c232#2&6bacd57&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}</DEVPATH><INSTANCE>HID\VID_046D&PID_C232\2&6BACD57&0&0000</INSTANCE><BUSNUM>00000007</BUSNUM>
<DESC>HID-compliant mouse</DESC><DEVPATH>\\?\hid#vid_046d&pid_c231#2&e9c483e&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}</DEVPATH><INSTANCE>HID\VID_046D&PID_C231\2&E9C483E&0&0000</INSTANCE><BUSNUM>00000008</BUSNUM>
<DESC>HID Keyboard Device</DESC><DEVPATH>\\?\hid#vid_046d&pid_c229&mi_01&col01#a&a8900cc&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}</DEVPATH><INSTANCE>HID\VID_046D&PID_C229&MI_01&COL01\A&A8900CC&0&0000</INSTANCE><BUSNUM>00000005</BUSNUM><ADDR>00000003</ADDR><REV>0023</REV>
<DESC>HID-compliant consumer control device</DESC><DEVPATH>\\?\hid#vid_046d&pid_c228&mi_01&col01#a&2f94d552&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}</DEVPATH><INSTANCE>HID\VID_046D&PID_C228&MI_01&COL01\A&2F94D552&0&0000</INSTANCE><BUSNUM>00000004</BUSNUM><ADDR>00000002</ADDR><REV>0110</REV>
<DESC>HID-compliant vendor-defined device</DESC><DEVPATH>\\?\hid#vid_046d&pid_c228&mi_01&col02#a&2f94d552&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}</DEVPATH><INSTANCE>HID\VID_046D&PID_C228&MI_01&COL02\A&2F94D552&0&0001</INSTANCE><BUSNUM>00000004</BUSNUM><ADDR>00000002</ADDR><REV>0110</REV>
<DESC>HID-compliant vendor-defined device</DESC><DEVPATH>\\?\hid#vid_046d&pid_c229&mi_01&col02#a&a8900cc&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}</DEVPATH><INSTANCE>HID\VID_046D&PID_C229&MI_01&COL02\A&A8900CC&0&0001</INSTANCE><BUSNUM>00000005</BUSNUM><ADDR>00000003</ADDR><REV>0023</REV>
<DESC>HID-compliant vendor-defined device</DESC><DEVPATH>\\?\hid#vid_046d&pid_c245&mi_01#9&2120ceab&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}</DEVPATH><INSTANCE>HID\VID_046D&PID_C245&MI_01\9&2120CEAB&0&0000</INSTANCE><BUSNUM>00000002</BUSNUM><ADDR>00000004</ADDR><REV>6900</REV>

------[ HID Device Info / HID-compliant vendor-defined device ]------

Device ID                 : 04D8-F590
Revision                  : 0002h
Device Instance           : HID\VID_04D8&PID_F590\6&C5C9998&0&0000
Usage                     : 0001h
Usage Page                : FF00h
Input Report Byte Length  : 65
Output Report Byte Length : 65
Feature Report Byte Length: 0

------[ HID Device Info / HID-compliant consumer control device ]------

Product                   : G19 Gaming Keyboard
Device ID                 : 046D-C228
Revision                  : 0110h
Device Instance           : HID\VID_046D&PID_C228&MI_01&COL01\A&2F94D552&0&0000
Usage                     : 0001h
Usage Page                : 000Ch
Input Report Byte Length  : 2
Output Report Byte Length : 0
Feature Report Byte Length: 0

------[ HID Device Info / HID-compliant vendor-defined device ]------

Product                   : G19 Gaming Keyboard
Device ID                 : 046D-C228
Revision                  : 0110h
Device Instance           : HID\VID_046D&PID_C228&MI_01&COL02\A&2F94D552&0&0001
Usage                     : 0001h
Usage Page                : FF00h
Input Report Byte Length  : 8
Output Report Byte Length : 21
Feature Report Byte Length: 2

------[ HID Device Info / HID-compliant vendor-defined device ]------

Manufacturer              : Logitech
Product                   : G19 Gaming Keyboard (Macro interface)
Device ID                 : 046D-C229
Revision                  : 0023h
Device Instance           : HID\VID_046D&PID_C229&MI_01&COL02\A&A8900CC&0&0001
Usage                     : 0000h
Usage Page                : FF00h
Input Report Byte Length  : 4
Output Report Byte Length : 0
Feature Report Byte Length: 258

------[ HID Device Info / HID-compliant vendor-defined device ]------

Manufacturer              : Logitech
Product                   : Gaming Mouse G400
Device ID                 : 046D-C245
Revision                  : 6900h
Device Instance           : HID\VID_046D&PID_C245&MI_01\9&2120CEAB&0&0000
Usage                     : 0080h
Usage Page                : FF80h
Input Report Byte Length  : 2
Output Report Byte Length : 0
Feature Report Byte Length: 2

------[ DevClass / COM Ports ]------

<DESC>Communications Port (COM1)</DESC><DEVPATH>\\?\acpi#pnp0501#1#{86e0d1e0-8089-11d0-9ce4-08003e301f73}</DEVPATH><INSTANCE>ACPI\PNP0501\1</INSTANCE><BUSNUM>00000000</BUSNUM>

------[ DevClass / LPT Ports ]------

< No LPT Port Found >

------[ DevClass / Modems ]------

< No Modem Found >

------[ DevClass / SideShow Devices ]------

< No SideShow Device Found >

------[ DevClass / GX3 Devices ]------

< No GX3 Device Found >

------[ DevClass / USBXpress Devices ]------

< No USBXpress Device Found >

------[ LibUsb0 Devices ]------

< No LibUsb0 Device Found >

------[ CH341 Devices ]------

< No CH341 Device Found >

------[ FTD2xx Devices ]------

< No FTD2xx Device Found >

------[ SiUSBXp Devices ]------

SiUSBXp.dll Path = C:\Program Files (x86)\NZXT\CAM\SiUSBXp.dll
DLL Version      = 3.5.0.0
Driver Version   = 

< No SiUSBXp Device Found >

------[ T-Balancer Devices ]------

< No T-Balancer Device Found >

------[ Koolance TMS-200 Devices ]------

< No T-Koolance TMS-200 Device Found >
 

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OK, I noticed that the kraken drivers SiUSBXp.dll   etc were not in system32/drivers so i put them there. Now the driver version appears in the usb dumb log.

However, still no sensors available :-(

 

------[ SiUSBXp Devices ]------

SiUSBXp.dll Path = C:\Program Files (x86)\NZXT\CAM\SiUSBXp.dll
DLL Version      = 3.5.0.0
Driver Version   = 3.3.0.0

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Thank you for your feedback. Your virtual machine has no USB device that would correspond to your Kraken X52 device. It's best to avoid running AIDA64 -- especially for hardware monitoring and benchmarking purposes -- in a virtualized environment. We cannot guarantee that any of the low-level hardware features of AIDA64 would work properly in virtual machines.

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1 hour ago, Fiery said:

Thank you for your feedback. Your virtual machine has no USB device that would correspond to your Kraken X52 device. It's best to avoid running AIDA64 -- especially for hardware monitoring and benchmarking purposes -- in a virtualized environment. We cannot guarantee that any of the low-level hardware features of AIDA64 would work properly in virtual machines.

It turns out that my nzxt USB device had not been attached correctly. After a bit of jiggery-pokery, I have Aida64 detecting it now :-)

Great work as usual.

p.s. even though I am running a KVM and VMWARE virtualised env, there has never been an issue running aida64, long may it continue...

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1 minute ago, Michael O said:

It turns out that my nzxt USB device had not been attached correctly. After a bit of jiggery-pokery, I have Aida64 detecting it now :-)

Great work as usual.

p.s. even though I am running a KVM and VMWARE virtualised env, there has never been an issue running aida64, long may it continue...

Thanks for the feedback, I'm glad it works now.

AIDA64 may work 100% fine under a virtual machine. But when it doesn't, since it's a virtualized environment, it's very tough for us to hunt down hardware-related issues.

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