Eray Posted March 20, 2020 Share Posted March 20, 2020 Hi i just wanted to try aida for stability test and when i try to open stability test window system freezes. Any Idea why ? other stability test are working nicely (Ryzen Master, Cinebench 20 and CPU-z too and even Prime 95) Edit: Ryzen 5 3600 MB MSI B450 TOMAHAWK MAX newest BIOS 32GB RAM 3200Mhz CL16 and old R9 380 Quote Link to comment Share on other sites More sharing options...
Fiery Posted March 21, 2020 Share Posted March 21, 2020 16 hours ago, Eray said: Hi i just wanted to try aida for stability test and when i try to open stability test window system freezes. Any Idea why ? other stability test are working nicely (Ryzen Master, Cinebench 20 and CPU-z too and even Prime 95) Edit: Ryzen 5 3600 MB MSI B450 TOMAHAWK MAX newest BIOS 32GB RAM 3200Mhz CL16 and old R9 380 1) Are you running the latest version of AIDA64, v6.20? 2) Do you have the latest drivers installed for your video card? 3) Does AIDA64 freeze when you go to the Computer / Sensor page? 4) Does AIDA64 freeze when you go to the Display / GPU page? Quote Link to comment Share on other sites More sharing options...
Eray Posted March 21, 2020 Author Share Posted March 21, 2020 5 hours ago, Fiery said: 1) Are you running the latest version of AIDA64, v6.20? 2) Do you have the latest drivers installed for your video card? 3) Does AIDA64 freeze when you go to the Computer / Sensor page? 4) Does AIDA64 freeze when you go to the Display / GPU page? 1) Yes Downloaded and installed yesterday from official link 2) Yes Downloaded and installed from official AMD page 3) First time it didnt but second time it did freezed whole system 4) NO Quote Link to comment Share on other sites More sharing options...
Fiery Posted March 22, 2020 Share Posted March 22, 2020 14 hours ago, Eray said: 1) Yes Downloaded and installed yesterday from official link 2) Yes Downloaded and installed from official AMD page 3) First time it didnt but second time it did freezed whole system 4) NO Thank you! Please right-click on the bottom status bar of AIDA64 main window --> Video Debug --> ATI GPU Registers. Copy-paste the full results into this topic, or attach the results as a TXT file to your post. You may need to enable status bar in AIDA64 / main menu / View first. Also right-click on the bottom status bar of AIDA64 main window --> Video Debug --> ATI SMBus Dump. Copy-paste the full results into this topic, or attach the results as a TXT file to your post. Thanks, Fiery 1 Quote Link to comment Share on other sites More sharing options...
Eray Posted March 22, 2020 Author Share Posted March 22, 2020 1 hour ago, Fiery said: Thank you! Please right-click on the bottom status bar of AIDA64 main window --> Video Debug --> ATI GPU Registers. Copy-paste the full results into this topic, or attach the results as a TXT file to your post. You may need to enable status bar in AIDA64 / main menu / View first. Also right-click on the bottom status bar of AIDA64 main window --> Video Debug --> ATI SMBus Dump. Copy-paste the full results into this topic, or attach the results as a TXT file to your post. Thanks, Fiery Hi I added ATI GPU Registers file but ATI SMBus Dump freezed system so at least I took picture then it automaticaly restarted as always when it freezes atigpureg.txt Quote Link to comment Share on other sites More sharing options...
Fiery Posted March 29, 2020 Share Posted March 29, 2020 On 3/22/2020 at 11:23 AM, Eray said: Hi I added ATI GPU Registers file but ATI SMBus Dump freezed system so at least I took picture then it automaticaly restarted as always when it freezes atigpureg.txt 44.94 kB · 1 download Thank you! Can you please try the ATI SMBus Dump again, but this time make a photo that would show the bottom status bar of AIDA64 window as well? Where it says "Trying ATI I2C Device GPU #1 / B..." Quote Link to comment Share on other sites More sharing options...
Eray Posted March 29, 2020 Author Share Posted March 29, 2020 6 hours ago, Fiery said: Thank you! Can you please try the ATI SMBus Dump again, but this time make a photo that would show the bottom status bar of AIDA64 window as well? Where it says "Trying ATI I2C Device GPU #1 / B..." ok here it is Quote Link to comment Share on other sites More sharing options...
Fiery Posted March 31, 2020 Share Posted March 31, 2020 On 3/29/2020 at 7:47 PM, Eray said: ok here it is Thank you! Please upgrade to the latest beta version of AIDA64 available at: https://www.aida64.com/downloads/latesta64xebeta After upgrading to this new version, make sure to restart Windows to finalize the upgrade. Let me know how it works. Quote Link to comment Share on other sites More sharing options...
Eray Posted March 31, 2020 Author Share Posted March 31, 2020 4 hours ago, Fiery said: Thank you! Please upgrade to the latest beta version of AIDA64 available at: https://www.aida64.com/downloads/latesta64xebeta After upgrading to this new version, make sure to restart Windows to finalize the upgrade. Let me know how it works. ok so I dowloaded it form link and because its an standalone version there is no upgrading or is there? And its still freezing same as before but on different code in ATI SMBus Dump : Trying ATI I2C Device GPU #1 / B07 - D00... I tried to add photo as before but its too big so I could not Edit: so I edit the foto here it is I guess bottom status bar might be enough. Quote Link to comment Share on other sites More sharing options...
Fiery Posted April 4, 2020 Share Posted April 4, 2020 On 3/31/2020 at 5:02 PM, Eray said: ok so I dowloaded it form link and because its an standalone version there is no upgrading or is there? And its still freezing same as before but on different code in ATI SMBus Dump : Trying ATI I2C Device GPU #1 / B07 - D00... I tried to add photo as before but its too big so I could not Edit: so I edit the foto here it is I guess bottom status bar might be enough. Thank you for checking it. Please upgrade to the latest beta version of AIDA64 Extreme available at: https://www.aida64.com/downloads/latesta64xebeta I hope it now works 100% fine. Quote Link to comment Share on other sites More sharing options...
Eray Posted April 4, 2020 Author Share Posted April 4, 2020 4 hours ago, Fiery said: Thank you for checking it. Please upgrade to the latest beta version of AIDA64 Extreme available at: https://www.aida64.com/downloads/latesta64xebeta I hope it now works 100% fine. Ok i have tested it and firstly system stability test seems to be working now but Computer / Sensor page is still freezing system and ATI SMBus Dump too freezes so if you want I will attach picture again Quote Link to comment Share on other sites More sharing options...
Fiery Posted April 6, 2020 Share Posted April 6, 2020 On 4/4/2020 at 7:41 PM, Eray said: Ok i have tested it and firstly system stability test seems to be working now but Computer / Sensor page is still freezing system and ATI SMBus Dump too freezes so if you want I will attach picture again Thank you. Something strange is going on there. I suspect another monitoring software or service keeps polling the SMBus of your video card, and that collides with AIDA64, which eventually causes the lockup. Do you think might have such a software running in the background? Quote Link to comment Share on other sites More sharing options...
Eray Posted April 6, 2020 Author Share Posted April 6, 2020 3 hours ago, Fiery said: Thank you. Something strange is going on there. I suspect another monitoring software or service keeps polling the SMBus of your video card, and that collides with AIDA64, which eventually causes the lockup. Do you think might have such a software running in the background? Hi I did turn off only one monitoring software I had running in background and it is CoreTemp ver. 1.15.1 and it seems to be ok interenstingly even the original version of AIDA v6.20.5300 is working just fine. I didnt think it would be problem because its only CPU monitoring software and I thought it would be connected with graphics card. But it looks like it did Iam really happy it looks like solved and working fine. Thank you for your help with diagnostic and solving this problem and I hope it wasnt too much inconvinience. Eray. Quote Link to comment Share on other sites More sharing options...
Fiery Posted April 10, 2020 Share Posted April 10, 2020 On 4/6/2020 at 4:53 PM, Eray said: Hi I did turn off only one monitoring software I had running in background and it is CoreTemp ver. 1.15.1 and it seems to be ok interenstingly even the original version of AIDA v6.20.5300 is working just fine. I didnt think it would be problem because its only CPU monitoring software and I thought it would be connected with graphics card. But it looks like it did Iam really happy it looks like solved and working fine. Thank you for your help with diagnostic and solving this problem and I hope it wasnt too much inconvinience. Eray. Thank you for letting us know about the resolution. We'll contact the authors of CoreTemp to make sure they implement the necessary synchronizing mutexes to avoid such issues in the future. Quote Link to comment Share on other sites More sharing options...
The Coolest Posted April 12, 2020 Share Posted April 12, 2020 On 4/6/2020 at 5:53 PM, Eray said: Hi I did turn off only one monitoring software I had running in background and it is CoreTemp ver. 1.15.1 and it seems to be ok interenstingly even the original version of AIDA v6.20.5300 is working just fine. I didnt think it would be problem because its only CPU monitoring software and I thought it would be connected with graphics card. But it looks like it did Iam really happy it looks like solved and working fine. Thank you for your help with diagnostic and solving this problem and I hope it wasnt too much inconvinience. Eray. Hi, I'm the author of Core Temp, and I've sent you a PM with a test version to try and see if this problem has been properly fixed. Quote Link to comment Share on other sites More sharing options...
Eray Posted April 13, 2020 Author Share Posted April 13, 2020 20 hours ago, The Coolest said: Hi, I'm the author of Core Temp, and I've sent you a PM with a test version to try and see if this problem has been properly fixed. Hi tested the fix and its working nicely without any issue. Thanks for helping me to fix this guys. Eray. 1 Quote Link to comment Share on other sites More sharing options...
Fiery Posted April 18, 2020 Share Posted April 18, 2020 On 4/12/2020 at 6:42 PM, The Coolest said: Hi, I'm the author of Core Temp, and I've sent you a PM with a test version to try and see if this problem has been properly fixed. Thank you for your quick response and awareness about this issue! Quote Link to comment Share on other sites More sharing options...
Samir Pio Posted April 22, 2020 Share Posted April 22, 2020 Hey guys. Im having a HUGE problem with AIDA64. my pc its 100% locked. its sooo slow. I cant do anything! how do i repair this problem? only formating the whole thing? ty Quote Link to comment Share on other sites More sharing options...
Fiery Posted April 24, 2020 Share Posted April 24, 2020 On 4/22/2020 at 3:07 PM, Samir Pio said: Hey guys. Im having a HUGE problem with AIDA64. my pc its 100% locked. its sooo slow. I cant do anything! how do i repair this problem? only formating the whole thing? ty Please avoid posting a single issue into multiple topics. Quote Link to comment Share on other sites More sharing options...
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