Jump to content

AIDA64 crashes when shutting down


Selim Gürsu
 Share

Recommended Posts

 

First of all I'm sorry I don't know English, I am using the latest version of Aida64.I get a blue screen when turning off Aida64.
I renewed my old processor I got the i5-7600k.Could the problem be with the new processor?Please help me, thank you.
My crash report;

==================================================
Dump File      : 121420-7593-01.dmp
Crash Time  : 14.12.2020 17:29:25
Bug Check String: PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code: 0x00000050
Parametre 1       : ffff8580`00000000
Parametre 2       : 00000000`00000000
Parametre 3       : 00000000`00000000
Parametre 4       : 00000000`00000006
Caused By Driver : ntoskrnl.exe
Caused By Address  : ntoskrnl.exe+3f5780
File Description  : 
Product Name          : 
Company           : 
File Version      : 
Processor           : x64
Crash Address : ntoskrnl.exe+3f5780
Stack Address 1    : 
Stack Address 2    : 
Stack Address 3    : 
Computer Name    : 
Full Path           : C:\Windows\Minidump\121420-7593-01.dmp
Processors Count    : 4
Major Version        : 15
Minor Version        : 19041
Dump File Size: 798.604
Dump File Size    : 14.12.2020 17:30:07
==================================================

Link to comment
Share on other sites

On 12/14/2020 at 7:46 PM, Selim Gürsu said:

 

First of all I'm sorry I don't know English, I am using the latest version of Aida64.I get a blue screen when turning off Aida64.
I renewed my old processor I got the i5-7600k.Could the problem be with the new processor?Please help me, thank you.
My crash report;

==================================================
Dump File      : 121420-7593-01.dmp
Crash Time  : 14.12.2020 17:29:25
Bug Check String: PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code: 0x00000050
Parametre 1       : ffff8580`00000000
Parametre 2       : 00000000`00000000
Parametre 3       : 00000000`00000000
Parametre 4       : 00000000`00000006
Caused By Driver : ntoskrnl.exe
Caused By Address  : ntoskrnl.exe+3f5780
File Description  : 
Product Name          : 
Company           : 
File Version      : 
Processor           : x64
Crash Address : ntoskrnl.exe+3f5780
Stack Address 1    : 
Stack Address 2    : 
Stack Address 3    : 
Computer Name    : 
Full Path           : C:\Windows\Minidump\121420-7593-01.dmp
Processors Count    : 4
Major Version        : 15
Minor Version        : 19041
Dump File Size: 798.604
Dump File Size    : 14.12.2020 17:30:07
==================================================

What motherboard, CPU and video card(s) do you have?  Are you using the latest version of AIDA64, 6.32?

Link to comment
Share on other sites

121920-6250-01.dmp    19.12.2020 1:06:01    PAGE_FAULT_IN_NONPAGED_AREA    0x00000050    ffffd480`00000000    00000000`00000000    00000000`00000000    00000000`00000006    ntoskrnl.exe    ntoskrnl.exe+3f5780    NT Kernel & System    Microsoft® Windows® Operating System    Microsoft Corporation    10.0.19041.685 (WinBuild.160101.0800)    x64    ntoskrnl.exe+3f5780                    C:\WINDOWS\Minidump\121920-6250-01.dmp    8    15    19041    1 078 500    19.12.2020 1:06:37    
 

Link to comment
Share on other sites

  • 3 weeks later...
  • 1 month later...
On 12/21/2020 at 3:30 PM, Selim Gürsu said:

All versions above 5.99.4900 have a bsod.

Maybe you are right. I have the same problem and deeper investigation of the dump files lead me to kerneld.x64 causing the BSODs, I compared all of the last versions of that file as a size and seems like after the version you mentioned there has been a change and the file is bigger and seems like the same size in all the versions from 6 and above. Really annoying problem guys, please fix it. I would try and use 5.99 but it doesn't detect the NVM drive so I needed a newer version but seems like all of them have that annoying bug.

Link to comment
Share on other sites

  • 2 weeks later...
On 2/13/2021 at 11:08 AM, scorpion_87 said:

Maybe you are right. I have the same problem and deeper investigation of the dump files lead me to kerneld.x64 causing the BSODs, I compared all of the last versions of that file as a size and seems like after the version you mentioned there has been a change and the file is bigger and seems like the same size in all the versions from 6 and above. Really annoying problem guys, please fix it. I would try and use 5.99 but it doesn't detect the NVM drive so I needed a newer version but seems like all of them have that annoying bug.

So far we haven't been able to reproduce the issue on our test systems here :( 

Link to comment
Share on other sites

  • 8 months later...

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
 Share

×
×
  • Create New...