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I have had nothing but issues, and I blame ASUS and not finalwire.


JackJoseph

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So I got ASUS's recently released AIO the Ryujin III for cooling and hardware monitoring. But there has been a glitch where after I put my PC to sleep and wake it back up the screen turns off. Seeing a new firmware in Armory crate I got to update it it only to fail since AIDA is up and trying to access the screen on the AIO, but AIDA WILL NOT F***ING CLOSE. as soon as I try to it pops back up, so I try to update AIDA only for it that top not work since AIDA won't close. I try to fully uninstall AIDA only for a skeleton version so still pop up, which according to windows in uninstalled, and cause my update for BOTH THE AIO AND AIDA ITSELT TO CONTNIUE TO FAIL. This is among the most maddened I have every been at a bug in my life.

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14 hours ago, JackJoseph said:

So I got ASUS's recently released AIO the Ryujin III for cooling and hardware monitoring. But there has been a glitch where after I put my PC to sleep and wake it back up the screen turns off. Seeing a new firmware in Armory crate I got to update it it only to fail since AIDA is up and trying to access the screen on the AIO, but AIDA WILL NOT F***ING CLOSE. as soon as I try to it pops back up, so I try to update AIDA only for it that top not work since AIDA won't close. I try to fully uninstall AIDA only for a skeleton version so still pop up, which according to windows in uninstalled, and cause my update for BOTH THE AIO AND AIDA ITSELT TO CONTNIUE TO FAIL. This is among the most maddened I have every been at a bug in my life.

Please avoid swearing if possible.  I understand that you're very frustrated at this issue.  Please know that you can kill the AIDA64.EXE process using the Task Manager in case you cannot find any "more gentle" ways to make it close or force it to close.  And once you killed the process, you should be able to either uninstall it or update it to another version.

Regarding the bug itself, based on your topic title I'm not sure if this issue can only be fixed by Asus or both Asus and us have to work together to get it resolved.

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  • 3 weeks later...
On 7/18/2023 at 7:04 AM, Fiery said:

Please avoid swearing if possible.  I understand that you're very frustrated at this issue.  Please know that you can kill the AIDA64.EXE process using the Task Manager in case you cannot find any "more gentle" ways to make it close or force it to close.  And once you killed the process, you should be able to either uninstall it or update it to another version.

Regarding the bug itself, based on your topic title I'm not sure if this issue can only be fixed by Asus or both Asus and us have to work together to get it resolved.

So what I figured was uninstalling AIDA, getting the update, then reinstalling afterwards. The not closing issue is still present, but I have no reason to close it currently since the firmware is up to date on my AIO.

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