Squall Leonhart Posted March 15, 2013 Share Posted March 15, 2013 This appears to have been introduced in build recently, though i can atleast trigger it manually in 2327 by opening the summary page newer versions do it at random, with 2341 having the highest frequency. I expect it may have something to do with the Logitech LCD driver, as others have mentioned before. I don't get them with build 2300 and build 2313 Quote Link to comment Share on other sites More sharing options...
Fiery Posted March 15, 2013 Share Posted March 15, 2013 Can you please check if you experience the access violation issue with Build 2320?http://www.aida64.com/downloads/aida64extremebuild2320tjb6lpwyzxzip We've implemented CPU Throttling monitoring in Build 2317, so if 2313 works fine but 2320 fails, then there's a chance CPU Throttling monitoring causes the issues. Thanks, Fiery Quote Link to comment Share on other sites More sharing options...
Squall Leonhart Posted March 15, 2013 Author Share Posted March 15, 2013 yeah, errors start with 2320 (Access Violation at address FFFFFF) Quote Link to comment Share on other sites More sharing options...
Fiery Posted March 19, 2013 Share Posted March 19, 2013 I've just sent you a private message about this issue. Quote Link to comment Share on other sites More sharing options...
Squall Leonhart Posted March 21, 2013 Author Share Posted March 21, 2013 Replied Quote Link to comment Share on other sites More sharing options...
Fiery Posted March 26, 2013 Share Posted March 26, 2013 Thank you for your help. Just to be on the safe side, we'll disable CPU throttling monitoring in the upcoming new stable release of AIDA64. We'll put it back in the first beta release after that, and continue testing it to find out whether the issue you're experiencing is an isolated case, or it is due to a generic implementation issue that may affect a wider public. Quote Link to comment Share on other sites More sharing options...
Squall Leonhart Posted May 8, 2013 Author Share Posted May 8, 2013 Yup, i can't use any version of Aida64 that has throttle monitoring, i do remember suggesting that it could be an option under stability settings. User Mini Dump File: Only registers, stack and portions of memory are availableSymbol search path is: SRV*c:\symbols\win7_64*http://msdl.microsoft.com/download/symbolsExecutable search path is:Windows 7 Version 7601 (Service Pack 1) MP (8 procs) Free x86 compatibleProduct: WinNt, suite: SingleUserTSMachine Name:Debug session time: Wed May 8 15:59:14.000 2013 (UTC + 10:00)System Uptime: not availableProcess Uptime: 0 days 0:16:54.000......................................................................Loading unloaded module list...................................................This dump file has an exception of interest stored in it.The stored exception information can be accessed via .ecxr.(2570.2d60): Unknown exception - code c0000096 (first/second chance not available)eax=00000000 ebx=00000000 ecx=00003933 edx=00003932 esi=0043b728 edi=00000000eip=007cf478 esp=ab8717aa ebp=007cf42a iopl=0 ov up ei pl zr na pe cycs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010a47*** ERROR: Module load completed but symbols could not be loaded for aida64.exeaida64+0x3cf478:007cf478 656c ins byte ptr es:[edi],dx es:002b:00000000=??0:000> !analyze -v******************************************************************************** ** Exception Analysis ** *********************************************************************************** ERROR: Symbol file could not be found. Defaulted to export symbols for LgLcdApi.dll -GetPageUrlData failed, server returned HTTP status 404URL requested: http://watson.microsoft.com/StageOne/aida64_exe/2_85_2440_0/2a425e19/aida64_exe/2_85_2440_0/2a425e19/c0000096/003cf478.htm?Retriage=1FAULTING_IP:aida64+3cf478007cf478 656c ins byte ptr es:[edi],dxEXCEPTION_RECORD: ffffffff -- (.exr 0xffffffffffffffff)ExceptionAddress: 007cf478 (aida64+0x003cf478) ExceptionCode: c0000096 ExceptionFlags: 00000000NumberParameters: 0PROCESS_NAME: aida64.exeERROR_CODE: (NTSTATUS) 0xc0000096 - {EXCEPTION} Privileged instruction.EXCEPTION_CODE: (NTSTATUS) 0xc0000096 - {EXCEPTION} Privileged instruction.DEFAULT_BUCKET_ID: STATUS_PRIVILEGED_INSTRUCTIONMOD_LIST: <ANALYSIS/>NTGLOBALFLAG: 0APPLICATION_VERIFIER_FLAGS: 0FAULTING_THREAD: 00002d60PRIMARY_PROBLEM_CLASS: STATUS_PRIVILEGED_INSTRUCTIONBUGCHECK_STR: APPLICATION_FAULT_STATUS_PRIVILEGED_INSTRUCTIONUNALIGNED_STACK_POINTER: ab8717aaLAST_CONTROL_TRANSFER: from 00000000 to 007cf478STACK_TEXT: 007cf42a 00000000 55007cf4 c38b49e8 89f88bff aida64+0x3cf478FOLLOWUP_IP:aida64+3cf478007cf478 656c ins byte ptr es:[edi],dxSYMBOL_STACK_INDEX: 0SYMBOL_NAME: aida64+3cf478FOLLOWUP_NAME: MachineOwnerMODULE_NAME: aida64IMAGE_NAME: aida64.exeDEBUG_FLR_IMAGE_TIMESTAMP: 2a425e19STACK_COMMAND: dt ntdll!LdrpLastDllInitializer BaseDllName ; dt ntdll!LdrpFailureData ; ~0s; .ecxr ; kbFAILURE_BUCKET_ID: STATUS_PRIVILEGED_INSTRUCTION_c0000096_aida64.exe!UnknownBUCKET_ID: APPLICATION_FAULT_STATUS_PRIVILEGED_INSTRUCTION_aida64+3cf478WATSON_STAGEONE_URL: http://watson.microsoft.com/StageOne/aida64_exe/2_85_2440_0/2a425e19/aida64_exe/2_85_2440_0/2a425e19/c0000096/003cf478.htm?Retriage=1Followup: MachineOwner--------- Quote Link to comment Share on other sites More sharing options...
Fiery Posted May 8, 2013 Share Posted May 8, 2013 Have you tried it with the latest beta version of AIDA64 Extreme Edition? http://www.aida64.com/downloads/aida64extremebuild2440kn0rzpwgflzip Quote Link to comment Share on other sites More sharing options...
Squall Leonhart Posted May 8, 2013 Author Share Posted May 8, 2013 Yep, thats where i got that crash. dmp file link in pm Quote Link to comment Share on other sites More sharing options...
Fiery Posted May 14, 2013 Share Posted May 14, 2013 Thank you. Please upgrade to the latest beta version of AIDA64 Extreme Edition available at: http://www.aida64.com/downloads/aida64extremebuild2447jx5ym0bnwgzip After upgrading to this new version, make sure to restart Windows to finalize the upgrade. Let me know if it helps. Quote Link to comment Share on other sites More sharing options...
Squall Leonhart Posted May 14, 2013 Author Share Posted May 14, 2013 Seems to be ok so far, I guess the dump file helped? Edit spoke too soon, same crashes still happening, and i can rule out the Asus AsIO and AsUpIO as well Quote Link to comment Share on other sites More sharing options...
Pill Posted May 31, 2013 Share Posted May 31, 2013 Confirmed, happens if sensor page is left open when AID64 is minimized to taskcbar. It only started to occur after installing the latest 13.6 AMD drivers, It may help you to know the latest 13.6 set require an updated VC runtime (included with package). Quote Link to comment Share on other sites More sharing options...
Squall Leonhart Posted May 31, 2013 Author Share Posted May 31, 2013 It happens at any time in my case, possibly because i have Logitech LCD support enabled. Quote Link to comment Share on other sites More sharing options...
Fiery Posted June 2, 2013 Share Posted June 2, 2013 Confirmed, happens if sensor page is left open when AID64 is minimized to taskcbar. It only started to occur after installing the latest 13.6 AMD drivers, It may help you to know the latest 13.6 set require an updated VC runtime (included with package). Since the exception seems to be related to NTDLL.DLL, we've added stronger exception handling for every calls in AIDA64 that uses NTDLL.DLL. It will be implemented in the next AIDA64 stable release due tomorrow Quote Link to comment Share on other sites More sharing options...
Squall Leonhart Posted June 4, 2013 Author Share Posted June 4, 2013 Excellent, this improves the debug information generated as well ******************************************************************************** ** Exception Analysis ** *********************************************************************************** ERROR: Symbol file could not be found. Defaulted to export symbols for LgLcdApi.dll -*** ERROR: Module load completed but symbols could not be loaded for aida64.exeGetPageUrlData failed, server returned HTTP status 404URL requested: http://watson.microsoft.com/StageOne/aida64_exe/3_0_2500_0/2a425e19/unknown/0_0_0_0/bbbbbbb4/c0000005/00000019.htm?Retriage=1FAULTING_IP:+b6f021000000019 ?? ???EXCEPTION_RECORD: 0265fa34 -- (.exr 0x265fa34)ExceptionAddress: 00000000 ExceptionCode: c0000005 (Access violation) ExceptionFlags: 00000000NumberParameters: 2 Parameter[0]: 00000000 Parameter[1]: 00000000Attempt to read from address 00000000PROCESS_NAME: aida64.exeERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.EXCEPTION_PARAMETER1: 00000008EXCEPTION_PARAMETER2: 00000019WRITE_ADDRESS: 00000019FOLLOWUP_IP:user32!InternalCallWinProc+074a562d7 55 push ebpFAILED_INSTRUCTION_ADDRESS:+000000019 ?? ???MOD_LIST: <ANALYSIS/>NTGLOBALFLAG: 0APPLICATION_VERIFIER_FLAGS: 0CONTEXT: 0265fa84 -- (.cxr 0x265fa84)eax=75d90009 ebx=0265fd88 ecx=7725128f edx=75d70000 esi=00b6b0cf edi=00000000eip=00000000 esp=0265fd6c ebp=0265fd88 iopl=0 nv up ei pl nz ac pe nccs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=0001021600000000 ?? ???Resetting default scopeADDITIONAL_DEBUG_TEXT: Followup set based on attribute [is_ChosenCrashFollowupThread] from Frame:[0] on thread:[PSEUDO_THREAD]LAST_CONTROL_TRANSFER: from 0043b728 to 00000000FAULTING_THREAD: ffffffffBUGCHECK_STR: APPLICATION_FAULT_SOFTWARE_NX_FAULT_INVALID_EXHPRIMARY_PROBLEM_CLASS: SOFTWARE_NX_FAULT_INVALID_EXHDEFAULT_BUCKET_ID: SOFTWARE_NX_FAULT_INVALID_EXHSTACK_TEXT: 0265fd6c 00000000 unknown!unknown+0x00265fd70 0043b728 aida64+0x3b7280265fd90 0043b73a aida64+0x3b73a0265fdbc 004269fe aida64+0x269fe0265fdd4 74a562fa user32!InternalCallWinProc+0x230265fe00 74a56d3a user32!UserCallWinProcCheckWow+0x1090265fe78 74a577c4 user32!DispatchMessageWorker+0x3bc0265fed8 74a57bca user32!DispatchMessageA+0xf0265fee8 0049b818 aida64+0x9b8180265ff54 00ba31e0 aida64+0x7a31e00265ff90 75d833aa kernel32!BaseThreadInitThunk+0xe0265ff9c 77249ef2 ntdll!__RtlUserThreadStart+0x700265ffdc 77249ec5 ntdll!_RtlUserThreadStart+0x1bSTACK_COMMAND: .cxr 000000000265FA84 ; kb ; dt ntdll!LdrpLastDllInitializer BaseDllName ; dt ntdll!LdrpFailureData ; dds 265fd6c ; kbSYMBOL_NAME: user32!InternalCallWinProc+0FOLLOWUP_NAME: MachineOwnerMODULE_NAME: user32IMAGE_NAME: user32.dllDEBUG_FLR_IMAGE_TIMESTAMP: 4ce7ba59FAILURE_BUCKET_ID: SOFTWARE_NX_FAULT_INVALID_EXH_c0000005_user32.dll!InternalCallWinProcBUCKET_ID: APPLICATION_FAULT_SOFTWARE_NX_FAULT_INVALID_EXH_BAD_IP_user32!InternalCallWinProc+0WATSON_STAGEONE_URL: http://watson.microsoft.com/StageOne/aida64_exe/3_0_2500_0/2a425e19/unknown/0_0_0_0/bbbbbbb4/c0000005/00000019.htm?Retriage=1Followup: MachineOwner--------- i'll upload the dmp file in a little while Quote Link to comment Share on other sites More sharing options...
Tomorrow Posted June 7, 2013 Share Posted June 7, 2013 Hmm i too have crashes with 3.00.2500 Although in my case it crashes without an error message or trace. Just quits and leaves no sign in Event Log. So i took and backed up my main ini file. Then started with a clean one (let AIDA64 generate one). No crashes. Perfectly stable. So i started to enable settings i have one by one in the hope of finding the culprit. Everything was stable until i got to File > Prefereces > External Applications. Namely enabling Shared Memory produces an instant crash (again no error message). Also trying to enable any values to be written to Rivatuner OSD serves seems to greatly increase crash frequency. So i figured i had solved the problem and went deleted the new ini file. Replaced with my old ini file and disabled both shared memory and wrinting to OSD (infact disabled all settings under External Applicatons). But no luck. For some reason i even got more frequent crashes than with the new ini. On a hunch i disabled desktop gadget and voila - Stable. No crashes. I went into windows gadgets and noticed there were 2 of them there by AIDA64 - 2.70 and 3.0. Uninstalled 2.70 but no difference. However for complete stability i must have everything unchecked under Extrenal Applications and Desktop Gadget Support must be disabled. For those of you who have problems you may try and disable those and see if it solves your problems. Its ofcourse entirely possible that my problem is completely unrelated to this but you never know. Core i5 2500K Windows 7 x64 SP1 fully updated Latest Visual C++ runtimes and latest .NET 4.5 Logitech LCD support NOT enabled tho i do have Logitech G11 (SetPoint and Gaming Software v8 running in background). Quote Link to comment Share on other sites More sharing options...
Psychor Posted June 7, 2013 Share Posted June 7, 2013 Our issues may be related. Here's a direct link to my thread: http://forums.aida64.com/topic/1333-crash-city-application-error-w-v3002500/ Quote Link to comment Share on other sites More sharing options...
Fiery Posted June 7, 2013 Share Posted June 7, 2013 We've made several modules of AIDA64 more solid by improving exception handling. We've also disabled CPU throttling measurement by default. Please upgrade to the latest beta version of AIDA64 Extreme Edition available at: http://www.aida64.com/downloads/aida64extremebuild2505xh8pw4vstmzip After upgrading to this new version, make sure to restart Windows to finalize the upgrade. Let me know if it helps. Thanks, Fiery Quote Link to comment Share on other sites More sharing options...
Psychor Posted June 7, 2013 Share Posted June 7, 2013 We've made several modules of AIDA64 more solid by improving exception handling. We've also disabled CPU throttling measurement by default. Please upgrade to the latest beta version of AIDA64 Extreme Edition available at: http://www.aida64.com/downloads/aida64extremebuild2505xh8pw4vstmzip After upgrading to this new version, make sure to restart Windows to finalize the upgrade. Let me know if it helps. Thanks, Fiery Thanks. Updating through AIDA64 now. I'll let you know. Quote Link to comment Share on other sites More sharing options...
Tomorrow Posted June 8, 2013 Share Posted June 8, 2013 We've made several modules of AIDA64 more solid by improving exception handling. We've also disabled CPU throttling measurement by default. Please upgrade to the latest beta version of AIDA64 Extreme Edition available at: http://www.aida64.com/downloads/aida64extremebuild2505xh8pw4vstmzip After upgrading to this new version, make sure to restart Windows to finalize the upgrade. Let me know if it helps. Thanks, Fiery This fixed it for me. Quote Link to comment Share on other sites More sharing options...
Fiery Posted June 8, 2013 Share Posted June 8, 2013 Thank you for the feedback Quote Link to comment Share on other sites More sharing options...
ssdpro Posted June 10, 2013 Share Posted June 10, 2013 This may or may not be related here, but I get an access violation on each startup using beta 2505. I usually have to retart 4 or 5 times before it loads properly. Attached is a picture of the fault. ASUS Z87-PRO EFI/BIOS 1007 i7-4770K Quote Link to comment Share on other sites More sharing options...
Fiery Posted June 10, 2013 Share Posted June 10, 2013 This may or may not be related here, but I get an access violation on each startup using beta 2505. I usually have to retart 4 or 5 times before it loads properly. Attached is a picture of the fault. ASUS Z87-PRO EFI/BIOS 1007 i7-4770K Try to reinstall AIDA64 using the latest ZIP package: http://www.aida64.com/downloads/aida64extremebuild2505xh8pw4vstmzip It looks like one or more of the main DLL files are either missing or got corrupted. Quote Link to comment Share on other sites More sharing options...
ssdpro Posted June 12, 2013 Share Posted June 12, 2013 Thank you for that suggestion Fiery. I did uninstall then run from the zip package and didn't have a single error today. Consequently I did download the stable and had it auto-update to the beta and got the same issue - I am not sure if my system is borked that or it is just a glitch but either way... the zip itself works great for me. Thanks Quote Link to comment Share on other sites More sharing options...
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