Missing alot of motherboard specific sensor info on recent ASRock AM5-Motherboard (ASRock B650I Lightning WiFi)

[Cleanhead]

Hi Fiery,

I just build a new rig with the following motherboard: Klick
Name: B650I Lightning WiFi
Bios-Version: v1.28
CPU: AMD Ryzen 7 7800X3D
RAM: 2x G.Skill F5-6000J3040G32G (SKU F5-6000J3040G32GX2-TZ5K) /w Temp-Sensors
OS: Windows 10 Pro German 22H2 (19045.3693)

As you can see on the attached screenshot, those are all the sensors that are available. Here is a list of some important sensors that are missing, which are available in HWiNFO64 v7.66:

- RAM-Temperatures
- all CPU temperature sensors except CPU Diode
- all PWM/motherboard fan sensors incl. fan speeds (CPU1, CPU2, Chassis1)
- some motherboard specific temperature sensors like T15, T16
- total CPU Utility
- something i may have missed

If there is anything i can provide you with so in the next beta/final update there will be support for this board, please let me know.

Kind regards

Cleanhead

[Fiery]

6 hours ago, Cleanhead said:

Hi Fiery,

I just build a new rig with the following motherboard: Klick
Name: B650I Lightning WiFi
Bios-Version: v1.28
CPU: AMD Ryzen 7 7800X3D
RAM: 2x G.Skill F5-6000J3040G32G (SKU F5-6000J3040G32GX2-TZ5K) /w Temp-Sensors
OS: Windows 10 Pro German 22H2 (19045.3693)

As you can see on the attached screenshot, those are all the sensors that are available. Here is a list of some important sensors that are missing, which are available in HWiNFO64 v7.66:

- RAM-Temperatures
- all CPU temperature sensors except CPU Diode
- all PWM/motherboard fan sensors incl. fan speeds (CPU1, CPU2, Chassis1)
- some motherboard specific temperature sensors like T15, T16
- total CPU Utility
- something i may have missed

If there is anything i can provide you with so in the next beta/final update there will be support for this board, please let me know.

Kind regards

Cleanhead

Thank you, the issue will be fixed in the next AIDA64 beta update.

[Cleanhead]

Thanks for recognizing and the promised fix!

I'll report back in case something is still missing/not working when the update arrives.

Edited November 17, 2023 by Cleanhead
Addendum

[Cleanhead]

Hi Fiery,

so i tested the new final v7.00.6700 today and there is still some issues/missing sensors:

- Technically Chassis #1 is labeled wrong and should be CPU #2 and CPU should be labeled CPU #1 instead, because the board according to the manual and labels on the board itself has 2x CPU-Fan-Headers and only 1 Chassis-Header so Chassis #2 would have to be labeled Chassis only. This is just cosmetics though, the reported values are unfortunately also incorrect! As it stands now: CPU reports values from Chassis #1 and reversed. Chassis #2 reports correct value

- When using the sensor panel there are still no sensors for all the core temperatures available, only for the CPU itself. The Ryzen 7 7800X3D reports the core temperatures from Core0 (CCD1) to Core7 (CCD1), 8 cores overall, and has also a sensor for the L3 Cache (CCD1). Also missing: CPU IOD Hotspot & CPU IOD Average temperature sensors, as reported in HWiNFO64 v7.66

- RAM-Temperature-Sensors are not found at all, as you can see on the attached screenshot. No big deal, just mentioning it

Looking forward to the next beta for the fixes (hopefully)

[Fiery]

On 12/4/2023 at 11:41 PM, Cleanhead said:

Hi Fiery,

so i tested the new final v7.00.6700 today and there is still some issues/missing sensors:

- Technically Chassis #1 is labeled wrong and should be CPU #2 and CPU should be labeled CPU #1 instead, because the board according to the manual and labels on the board itself has 2x CPU-Fan-Headers and only 1 Chassis-Header so Chassis #2 would have to be labeled Chassis only. This is just cosmetics though, the reported values are unfortunately also incorrect! As it stands now: CPU reports values from Chassis #1 and reversed. Chassis #2 reports correct value

- When using the sensor panel there are still no sensors for all the core temperatures available, only for the CPU itself. The Ryzen 7 7800X3D reports the core temperatures from Core0 (CCD1) to Core7 (CCD1), 8 cores overall, and has also a sensor for the L3 Cache (CCD1). Also missing: CPU IOD Hotspot & CPU IOD Average temperature sensors, as reported in HWiNFO64 v7.66

- RAM-Temperature-Sensors are not found at all, as you can see on the attached screenshot. No big deal, just mentioning it

Looking forward to the next beta for the fixes (hopefully)

Thank you for your feedback!  We'll fix the first issue in the next AIDA64 beta update, and will work on the rest too.

[Fiery]

@Cleanhead  We've fixed the first issue and implemented support for Ryzen CCD temperatures measurement in the following new beta update of AIDA64:

https://www.aida64.com/downloads/latesta64xebeta

After upgrading to this new version, make sure to restart Windows to finalize the upgrade.

Let me know how it works  

[Cleanhead]

@Fieryhello again

Well, we are almost there! Here are 3 screenshots with what's wrong/not yet fixed. After that, everything should be great!

Edit: On the screenshot for CPUID it says OctalCore, i assume it's supposed to be called OctaCore?

Best Regards

Edited December 14, 2023 by Cleanhead
Addendum

[Fiery]

7 hours ago, Cleanhead said:

@Fieryhello again

Well, we are almost there! Here are 3 screenshots with what's wrong/not yet fixed. After that, everything should be great!

Edit: On the screenshot for CPUID it says OctalCore, i assume it's supposed to be called OctaCore?

Best Regards

Thank you for your feedback, I'm glad we're making progress.  About the fan labels, we're puzzled, it shouldn't look like that.  In AIDA64 please press Ctrl+Alt+D --> Sensor Debug --> ISA Sensor Dump. Copy-paste the full results into this topic, or attach the results as a TXT file to your post.  We will be able to fix the fan labels using that registers dump.

As for OctalCore, that is phrased in different ways.  OctalCore, OctoCore, and OctaCore are all in use, not to mention whether you use a dash before Core Soon, as 10+ core processors become more and more common, you won't see that since above 8 cores AIDA64 use numeric core count, as in "10-Core" and "16-Core"

We're working on the rest of the missing Ryzen CPU sensor readings.

[Cleanhead]

Asking and you shall receive...

I hope it helps, thank you @Fiery

and yea the OctaCore thing is really not of any concern, i just thought i mention it as maybe you guys were in internal discussions about how to name it now/in the future etc. All good

sensordump.txt

[Fiery]

2 hours ago, Cleanhead said:

Asking and you shall receive...

I hope it helps, thank you

Thank you!  Are you sure you're not using custom labels for the fan readings?  To me it looks like you've renamed one of the fan readings to "CPU #2".  AFAIK we never use such label for fans.

[Cleanhead]

1 minute ago, Fiery said:

Thank you!  Are you sure you're not using custom labels for the fan readings?  To me it looks like you've renamed one of the fan readings to "CPU #2".  AFAIK we never use such label for fans.

omg i am retarded, you are correct! but still the read-outs are switched. CPU should read out the values of CPU2 and reverse, i double checked the connectors on my mobo but i could live with that. as long as i know that it's the case it is no real issue.

[Fiery]

20 minutes ago, Cleanhead said:

omg i am retarded, you are correct! but still the read-outs are switched. CPU should read out the values of CPU2 and reverse, i double checked the connectors on my mobo but i could live with that. as long as i know that it's the case it is no real issue.

No problem, we'll swap them in the next beta build.

[Fiery]

On 12/14/2023 at 2:14 PM, Fiery said:

No problem, we'll swap them in the next beta build.

@Cleanhead  The mentioned new AIDA64 beta build is now available for download at:

https://www.aida64.com/downloads/latesta64xebeta

[Cleanhead]

Hey there @Fiery

good job, that worked out fine. Last stop: core temp measurements. As soon as that's here, we can close this sucker thread

merry xmas for now

[Cleanhead]

Hi @Fiery

any progress on this? the latest beta 7.00.6716 unfortunately still had no core temp measurements. Why would it take so long if you don't mind me asking, especially since HWiNFO has these since over ~10 weeks already?

[Fiery]

6 hours ago, Cleanhead said:

Hi @Fiery

any progress on this? the latest beta 7.00.6716 unfortunately still had no core temp measurements. Why would it take so long if you don't mind me asking, especially since HWiNFO has these since over ~10 weeks already?

Core temperatures require developing a completely different and new sensor access module that cannot be done as quickly as tweaking existing sensor readings.  We're working on it, but we have lot of things on our table, so it takes some more time.

[Cleanhead]

Hey,

just letting @Fiery know that the latest BETA now shows my DIMM-Temps! Very nice, keep on doing good work

Update:

After some time the readings disappear and won't come back

Another reboot won't bring them back either. Any dump you could need that i could post here to narrow down the issue?

Edit: After 2 more days of PC usage with several reboots, OS running time about 30 hours, the readings NEVER came back once. That's weird af.

Edit 2: v7.00.6738 beta does not fix the DIMM-issue.

Edit 3: v7.00.6741 beta does also not fix the DIMM-issue.

[Cleanhead]

Hi @Fiery

I tested v7.20.6800 Final today and at first, i thought all bugs were resolved. Unfortunately after a reboot, they turned out not to be...

On the first picture you can see that my DIMM-Temps were recognized after i closed AIDA down, updated it with the zipped files from 7.20.6800 and restarted it. I then added them to my Sensorpanel again and decided before posting here: "ah well, let's make a reboot first to make sure"

And voilá, after the reboot, the DIMM-Temps were gone again and i can't get them back to appear, no matter what i do. At this point i am like "WTF?!"

I also attached the settings i use and what drivers get loaded, maybe you can see a problem what causes this on them. In any case, since it works ONCE, there must be some other problem that exists, that only occurs after a reboot?!

Let me know if i can provide anything else to get this sucker solved once and for all!

Kind Regards

[Fiery]

12 hours ago, Cleanhead said:

Hi @Fiery

I tested v7.20.6800 Final today and at first, i thought all bugs were resolved. Unfortunately after a reboot, they turned out not to be...

On the first picture you can see that my DIMM-Temps were recognized after i closed AIDA down, updated it with the zipped files from 7.20.6800 and restarted it. I then added them to my Sensorpanel again and decided before posting here: "ah well, let's make a reboot first to make sure"

And voilá, after the reboot, the DIMM-Temps were gone again and i can't get them back to appear, no matter what i do. At this point i am like "WTF?!"

I also attached the settings i use and what drivers get loaded, maybe you can see a problem what causes this on them. In any case, since it works ONCE, there must be some other problem that exists, that only occurs after a reboot?!

Let me know if i can provide anything else to get this sucker solved once and for all!

Kind Regards

In the state where DIMM temps are gone, in AIDA64 please press Ctrl+Alt+D --> Sensor Debug --> SMBus Dump (Full). Copy-paste the full results into this topic, or attach the results as a TXT file to your post.

Thanks,
Fiery

[Cleanhead]

here you go. hope it helps

smbusdump_full.txt

[Cleanhead]

@Fiery did it help? it was not yet fixed in the v7.20.6811 beta build. will it take longer and if so can you give me an eta?

[Cleanhead]

@Fiery

This is my last reply on this issue since it seems there is no progress or willingness to really solve this on your end, no offense. I hope it will help...

So i tested v7.20.6835 BETA as follows:

1) Closed AIDA64, applied update from website, started AIDA64. Result: RAM-Temps are available! DIMM1 and DIMM3
2) Rebooted OS. Result: RAM-Temps are gone again! No DIMM1 or DIMM3 are shown in Sensor-TAB within AIDA64
3) Closed AIDA64 (now newest BETA), started HWMonitor v1.53 from CPUID - RAM-Temps are available! Closed HWMonitor again
4) Started AIDA64 again, surprise result: RAM-Temps are all of a sudden available! DIMM1 and DIMM3. They remain available until i reboot the OS again, after that, same result as stated in 2)

So i guess it is some sort of triggering/recognizing the sensor of the RAM-Temps which seems to fail on a fresh boot with AIDA64 but as soon as an(y) other diagnostic tool like HWMonitor is used, this get's "the thing going" so to speak.

Maybe you can have a last look at this and check if it can be fixed.

Kind Regards

[Fiery]

7 hours ago, Cleanhead said:

@Fiery

This is my last reply on this issue since it seems there is no progress or willingness to really solve this on your end, no offense. I hope it will help...

So i tested v7.20.6835 BETA as follows:

1) Closed AIDA64, applied update from website, started AIDA64. Result: RAM-Temps are available! DIMM1 and DIMM3
2) Rebooted OS. Result: RAM-Temps are gone again! No DIMM1 or DIMM3 are shown in Sensor-TAB within AIDA64
3) Closed AIDA64 (now newest BETA), started HWMonitor v1.53 from CPUID - RAM-Temps are available! Closed HWMonitor again
4) Started AIDA64 again, surprise result: RAM-Temps are all of a sudden available! DIMM1 and DIMM3. They remain available until i reboot the OS again, after that, same result as stated in 2)

So i guess it is some sort of triggering/recognizing the sensor of the RAM-Temps which seems to fail on a fresh boot with AIDA64 but as soon as an(y) other diagnostic tool like HWMonitor is used, this get's "the thing going" so to speak.

Maybe you can have a last look at this and check if it can be fixed.

Kind Regards

I apologize for the delays, we're working on resolving this issue.  I will post a message into this topic once we have a fix available.

[Fiery]

On 5/22/2024 at 2:13 AM, Cleanhead said:

@Fiery

This is my last reply on this issue since it seems there is no progress or willingness to really solve this on your end, no offense. I hope it will help...

So i tested v7.20.6835 BETA as follows:

1) Closed AIDA64, applied update from website, started AIDA64. Result: RAM-Temps are available! DIMM1 and DIMM3
2) Rebooted OS. Result: RAM-Temps are gone again! No DIMM1 or DIMM3 are shown in Sensor-TAB within AIDA64
3) Closed AIDA64 (now newest BETA), started HWMonitor v1.53 from CPUID - RAM-Temps are available! Closed HWMonitor again
4) Started AIDA64 again, surprise result: RAM-Temps are all of a sudden available! DIMM1 and DIMM3. They remain available until i reboot the OS again, after that, same result as stated in 2)

So i guess it is some sort of triggering/recognizing the sensor of the RAM-Temps which seems to fail on a fresh boot with AIDA64 but as soon as an(y) other diagnostic tool like HWMonitor is used, this get's "the thing going" so to speak.

Maybe you can have a last look at this and check if it can be fixed.

Kind Regards

Please check the latest AIDA64 beta update is now available for download at:

https://www.aida64.com/downloads/latesta64xebeta

After upgrading to this new version, make sure to restart Windows to finalize the upgrade.

Let me know how it works.

[Cleanhead]

Hello,

i am happy to report that after testing this beta, all works fine as intented, also after a reboot.

thanks alot and finally this topic can get closed.

till the next time