Asus Rampage IV Extreme

[tistou77]

Hello,

I have an Asus Rampage 4 Extreme, and in Computer/sensor, I have no info on the temperature of the PCH (Chipset) and the opt_temp

I use the latest beta

Thanks

[Fiery]

The mentioned temperatures are only available via bank switching on the EC (Embedded Controller) chip of Rampage IV Extreme. However, switching the bank on the EC may cause a system crash or BSoD if other software or the BIOS also communicates with the EC. Hence we cannot risk of a bank switching as long as Asus refuses to implement synchronizing in their software (AI Suite). We've already contacted them about that, but they don't seem to care about 3rd party software

[tistou77]

Thank you for your answer Fiery, I will also contact

[tistou77]

Hi Fiery,

Support "Asus France" I was told they were not aware of this problem, and he had no return...

you could add to AIDA64 its probes, with a warning that there may be conflicts?

Pending Asus make the neccessary

I do not really want to install AI Suite and not to use AIDA64

Thanks

[Fiery]

Asus has several branches and labs worldwide. Just because one of those labs know about the conflict between AI Suite and other monitoring software (but refuse to act on it) doesn't mean any other branches get the "memo"

I'm sorry, but we cannot implement the readings on Rampage IV Extreme that require bank switching until Asus implements the synchronization mutexes all other monitoring software use. The most important synchronization mutexes in question are:

Access_ISABUS.HTP.Method (for ISA sensor access, including Super I/O chip access)

Access_SMBUS.HTP.Method (for SMBus access)

Access_EC (for Embedded Controller access --> this is the most important one for Rampage IV Extreme)

If you could get Asus to implement those mutexes in AI Suite, you would make the whole monitoring software developers community (including the authors of HWiNFO, HWMonitor, SIV, SpeedFan, etc) very happy

[tistou77]

Ok Fiery, I left a post on the board Asus ROG,

Have you a link that I can contact the good person at Asus?

Thanks

[Fiery]

I'm not sure if our contact at Asus would be happy if we gave out his contact info, so let's rely on the official methods (forum, support email, etc).

[tistou77]

ok Fiery

[tistou77]

Hi Fiery,

For the probes are recognized with AIDA64, Asus should do an update the bios or is it something else?

How Asus to do?

Thanks

[Fiery]

All they need to alter is their software (AI Suite). AFAIK no BIOS modification is required to implement such Windows mutexes.

[tistou77]

ok thanks Fiery

[tistou77]

Fiery, I sent you a MP

[Psychor]

That's too bad. Hopefully ASUS will do what they need to do so we can track PCH. I'd like to use just one monitoring app - AIDA64!

[JJF1312]

Hi All.

I have an ASUS MAXIMUS IV EXTREME - Z M/board so I suppose this problem also pertains to me also.

I have no fan speeds other than CPU, PSU and 2 Chassis fans showing, the other 3 on board fans are not showing at all.

Regards to you all

[Fiery]

I have an ASUS MAXIMUS IV EXTREME - Z M/board so I suppose this problem also pertains to me also.

I have no fan speeds other than CPU, PSU and 2 Chassis fans showing, the other 3 on board fans are not showing at all.

Please right-click on the bottom status bar of AIDA64 main window --> Sensor Debug --> ISA Sensor Dump. Copy-paste the full results into this topic.

Then right-click on the bottom status bar of AIDA64 main window --> Sensor Debug --> SMBus Dump (Full). Copy-paste the full results into this topic.

Thanks,

Fiery

[JJF1312]

Hi Fiery,

Here are the dumps you asked for

isasensordump.txt

smbusdump_full.txt

Thanks

JJF

[Fiery]

Thank you. We've checked the dumps, and all 5 fan speeds seem to be properly measured by AIDA64. Are you sure they're not on the Computer / Sensor page? Please note that Opt1 fan speed will be shown as Fan #1 and Opt2 will be shown as Fan #2.

[ChiefZeke]

I have a Rampage IV Extreme > AIDA v2.50.2066 > Computer > Sensor:

Cooling Fans

CPU

CPU2

Chassis #1

Chassis #2

Fan #1

Fan #2

GPU1

GPU2

These match with those I have connected to the motherboard.

[tistou77]

I got a response from Asus, they do not have the time and willingness to modify their software to make it compatible AIDA64 and any other monitoring software.

[Fiery]

Thanks for

I got a response from Asus, they do not have the time and willingness to modify their software to make it compatible AIDA64 and any other monitoring software.

Thanks for the info

[JJF1312]

Thanks Fiery,

What appears to happen is that Fan 1, 2 and 3 seem to dissappear until I reboot then they show and soon after they dissappear again.

I also had the CPU TEMP showing 34 Deg C (NORMAL) then shooting up to 196 Deg C (THIS BEING A FALSE READING) this also corrected itself on reboot, then 5 minutes later went back to 196 Deg.

I have uninstalled the ASUS A1 Suite and now all seems to be OK.

AIDA64 does not seem to be the problem so I shall leave the ASUS A1 Suite off my system for a few days to make sure what I have just said still holds up.

Regards

JJF

[Fiery]

Thanks Fiery,

What appears to happen is that Fan 1, 2 and 3 seem to dissappear until I reboot then they show and soon after they dissappear again.

I also had the CPU TEMP showing 34 Deg C (NORMAL) then shooting up to 196 Deg C (THIS BEING A FALSE READING) this also corrected itself on reboot, then 5 minutes later went back to 196 Deg.

I have uninstalled the ASUS A1 Suite and now all seems to be OK.

AIDA64 does not seem to be the problem so I shall leave the ASUS A1 Suite off my system for a few days to make sure what I have just said still holds up.

Regards

JJF

Thanks for the info. It seems to be the well-known event of low-level hardware calls of AI Suite colliding with similar calls of AIDA64 If you leave AI Suite off your system, it should be fine.

[tistou77]

Fiery

I understood that you could do a version of AIDA64 compatible with the Rampage 4 Extreme (for probes PCH and opt_temp), but it could create conflict, right?

You can try to make a version that I will test?

Thanks so much

[Fiery]

Fiery

I understood that you could do a version of AIDA64 compatible with the Rampage 4 Extreme (for probes PCH and opt_temp), but it could create conflict, right?

You can try to make a version that I will test?

Thanks so much

I've sent you a private message about this.

[Fiery]

Make sure to upgrade to the latest beta version of AIDA64 Extreme Edition available at:

http://www.aida64.co...75jgq7h5fwslzip

After upgrading to this new version, make sure to restart Windows to finalize the upgrade.

The latest beta has a revamped sensor code for Rampage IV Extreme, Formula and Gene, and also for Maximus V Extreme and Formula. It basically implements a sophisticated -- yet quite suboptimal -- workaround that has 2 working modes. First mode is when AI Suite is not installed, then it will handle the EC directly, it will now switch EC banks (to access the previously missing readings), and also supports the special Asus EC chip. The other working mode is when AI Suite is installed, then it will acquire sensor readings from AI Suite, via a DLL call. Problem is: that DLL call is quite slow compared to direct EC access, but at least it should not collide with AI Suite. The other problem is: this is not a generic solution for all Asus motherboards, so we have to implement it motherboard by motherboard, which is a tiring and slow process, not to mention it is still not a proper fix, just a workaround Third problem: on Sabertooth boards, even with this fix not all readings can be read when AI Suite is installed. We'll continue improving this solution once Asus is ready to fix AI Suite.