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zwillhill

fixed: Dell OptiPlex 7020 missing fan speed

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Hi, the Dell optiplex 7020 desktop doesn't show fan info, no idea if Aida64 can support this in the future so I thought I would add the sensor logs to see if that would help :)

There is one cpu fan and  chassis fan,in the log below there are two fan rpm value likes they are the real rpm but not show in aida64.

 

------[ Dell SMI Command 02A3 / Data 0000 (Fan RPM) took 0 msec ]------

Cmd   000002A3 --> 00000479    1145rpm
Data  00000000 --> 00000000
Stat1 00000000 --> 00000000
Stat2 00000000 --> 00000000

------[ Dell SMI Command 02A3 / Data 0001 (Fan RPM) took 0 msec ]------

Cmd   000002A3 --> 00000577     1399rpm
Data  00000001 --> 00000001
Stat1 00000000 --> 00000000
Stat2 00000000 --> 00000000

the 1145rpm fan is a cpu fan, top rpm is 4163, and the 1399rpm fan is a chassis fan, top rpm is 2076.

 

2018-05-05_000650.thumb.jpg.8e5e19f1fbc80ffe8e6be7810d16b0f7.jpg

 

------[ Versions ]------

Program Version : AIDA64 Extreme v5.97.4618 Beta
BenchDLL Version: 4.3.783-x64
Windows Version : Microsoft Windows 10 Pro 10.0.17655.1000 (64-bit)

------[ Motherboard Info ]------

Motherboard ID      : 63-0100-000001-00101111-041312-Chipset$1AQQW014_BIOS DATE: 02/02/18 02:02:46 VER: A15.00
Motherboard Model   : Dell OptiPlex 7020
Motherboard Chipset : Intel Lynx Point Q87, Intel Haswell

DMI MB Manufacturer : Dell Inc.
DMI MB Product      : XXXXX
DMI MB Version      : A00
DMI MB Serial       : /XXXX/XXXX/
DMI SYS Manufacturer: Dell Inc.
DMI SYS Product     : OptiPlex 7020
DMI SYS Version     : 00
DMI SYS Serial      : XXXXXX
DMI BIOS Version    : A15

ITE SuperIO Port           = 00h
ITE SuperIO HWMonitor Port = 0000h     (    0000h /     0000h)
ITE SuperIO HWMonitor MMIO = 00000000h (00000000h / 00000000h)
ITE SuperIO Device ID      = 0000h     (    0000h /     0000h)
ITE SuperIO Version        = 00h       (      00h /       00h)

Winbond SuperIO Port              = 00h
Winbond SuperIO HWMonitor Port/60 = 0000h (0000h / 0000h)
Winbond SuperIO HWMonitor Port/64 = 0000h (0000h / 0000h)
Winbond SuperIO Device ID         = 0000h (0000h / 0000h)

Fintek SuperIO Port           = 00h
Fintek SuperIO HWMonitor Port = 0000h (0000h / 0000h)
Fintek SuperIO Device ID      = 0000h (0000h / 0000h)

SMSC SuperIO Port           = 00h
SMSC SuperIO HWMonitor Port = 0000h (0000h / 0000h)
SMSC SuperIO Device ID      = C9A1h (C9A1h / 0000h)

ASpeed SuperIO Port = 00h

------[ ACPI Temperatures & Fans ]------

_TZ_.THM0._TMP             : 
_TZ_.THM1._TMP             : 
_TZ_.THR0._TMP             : 
_TZ_.THR1._TMP             : 
_TZ_.TZ00._TMP             : <TYPE>0</TYPE><LEN>4</LEN><DATA>3010</DATA>
_TZ_.TZ01._TMP             : <TYPE>0</TYPE><LEN>4</LEN><DATA>3030</DATA>
_TZ_.RTMP                  : 
_TZ_.RFAN                  : 
_TZ_.RFAN(0)               : 
_TZ_.RFAN(1)               : 
_SB_.ATKD._HID             : 
_SB_.ATKD.TMPR             : 
_SB_.PCI0.LPC0.EC0_.CCTV   : 
_SB_.PCI0.LPC0.EC0_.LRPM   : 
_SB_.PCI0.LPC0.EC0_.HRPM   : 
_SB_.PCI0.SBRG.EC0_.ECPU   : 
_SB_.PCI0.SBRG.EC0_.TACH(0): 
_SB_.PCI0.SBRG.EC0_.TACH(1): 
_SB_.PCI0.SBRG.EC0_.TAH0   : 
_SB_.PCI0.SBRG.EC0_.TAH1   : 
_SB_.PCI0.SBRG.EC0_.ST00   : 
_SB_.PCI0.SBRG.EC0_.SC01   : 
_SB_.PCI0.SBRG.EC0_.SC02   : 
_SB_.PCI0.SBRG.EC0_.SC03   : 
_SB_.PCI0.SBRG.EC0_.SC04   : 
_SB_.PCI0.SBRG.EC0_.SC05   : 
_SB_.PCI0.SBRG.EC0_.SC06   : 
_SB_.PCI0.SBRG.EC0_.TH0R   : 
_SB_.PCI0.SBRG.EC0_.TH1R   : 
_SB_.PCI0.SBRG.EC0_.F0TS   : 
_SB_.PCI0.SBRG.EC0_.F1TS   : 
_SB_.PCI0.PIB_.EC0_.TCRT   : 
_SB_.PCI0.SBRG.EC0_.CTPM   : 
_SB_.PCI0.SBRG.EC__.CPUT   : 
_SB_.PCI0.SBRG.EC__.SYST   : 
_SB_.PCI0.LPC_.EC0_.CTMP   : 
_SB_.PCI0.LPCB.EC0_.CTMP   : 
_SB_.PCI0.LPC_.EC0_.TMP1   : 
_SB_.PCI0.LPC_.EC0_.TMP2   : 
_SB_.PCI0.LPC_.EC0_.TMPI   : 
_SB_.PCI0.LPC_.EC0_.TMPV   : 
_SB_.PCI0.LPCB.EC0_.A1TP   : 
_SB_.PCI0.LPCB.EC0_.A2TP   : 
_SB_.PCI0.LPCB.EC0_.FAN0   : 
_SB_.PCI0.LPCB.EC__.TS1R   : 
_SB_.PCI0.LPCB.EC__.TS2R   : 
_SB_.PCI0.LPCB.EC__.TS3R   : 
_SB_.PCI0.LPCB.EC__.F1FL   : 
_SB_.PCI0.LPCB.EC__.F1FH   : 
_SB_.PCI0.LPCB.EC__.F2FL   : 
_SB_.PCI0.LPCB.EC__.F2FH   : 
_SB_.PCI0.LPC_.H8EC.RTMP   : 
_SB_.PCI0.LPC_.H8EC.LTMP   : 
_SB_.PCI0.LPC_.H8EC.MTMP   : 
_SB_.PCI0.LPC_.H8EC.GTMP   : 
_SB_.PCI0.LPCB.H8EC.CTMP   : 
_SB_.PCI0.LPCB.H8EC.DTMP   : 
_SB_.PCI0.LPCB.H8EC.GTMP   : 
_SB_.PCI0.LPCB.H8EC.ITMP   : 
_SB_.PCI0.LPCB.H8EC.MTMP   : 
_SB_.PCI0.LPCB.H8EC.STMP   : 
_SB_.PCI0.LPCB.H8EC.PFAN   : 
_SB_.PCI0.LPCB.EC0_.OTPC   : 
_SB_.PCI0.LPCB.EC0_.VGAT   : 
_SB_.PCI0.LPCB.EC0_.CHPT   : 
_SB_.PCI0.LPCB.EC0_.CPUT   : 
_SB_.PCI0.LPCB.EC0_.SYST   : 
_SB_.PCI0.LPCB.EC0_.DTS1   : 
_SB_.PCI0.LPCB.EC0_.DTS2   : 
_SB_.PCI0.LPCB.EC0_.DIMM   : 
_SB_.PCI0.LPCB.EC0_.FANH   : 
_SB_.PCI0.LPCB.EC0_.FANL   : 
_SB_.PCI0.LPCB.EC0_.CUTP   : 
_SB_.PCI0.LPCB.EC0_.PHTP   : 
_SB_.PCI0.LPCB.EC0_.DIMT   : 
_SB_.PCI0.LPCB.EC0_.INLE   : 
_SB_.PCI0.LPCB.EC0_.PANT   : 
_SB_.PCI0.LPCB.EC0_.F0RM   : 
_SB_.PCI0.LPCB.EC0_.F0DT   : 
_SB_.PCI0.LPCB.EC0_.F1RM   : 
_SB_.PCI0.LPCB.EC0_.F1DT   : 
_SB_.PCI0.SBRG.EC0_.CUTP   : 
_SB_.PCI0.SBRG.EC0_.PHTP   : 
_SB_.PCI0.SBRG.EC0_.DIMT   : 
_SB_.PCI0.SBRG.EC0_.INLE   : 
_SB_.PCI0.SBRG.EC0_.PANT   : 
_SB_.PCI0.SBRG.EC0_.F0RM   : 
_SB_.PCI0.SBRG.EC0_.F0DT   : 
_SB_.PCI0.SBRG.EC0_.F1RM   : 
_SB_.PCI0.SBRG.EC0_.F1DT   : 
_SB_.SAMB.TMPC             : 
_SB_.SAMB.TMPH             : 
_SB_.STR0._TMP             : 
_SB_.STR1._TMP             : 
_SB_.STR2._TMP             : 
_SB_.STR3._TMP             : 
_SB_.STR4._TMP             : 
_SB_.STR5._TMP             : 
_SB_.STR6._TMP             : 
_SB_.STR7._TMP             : 
CPUT                       : 
GPUT                       : 
SYST                       : 
FANT                       : 
BATT                       : 

------[ Dell SMI Command FEA3 (SMBIOS Version) took 0 msec ]------

Cmd   0000FEA3 --> 44494147
Data  00000000 --> 00000000
Stat1 00000000 --> 00000000
Stat2 00000000 --> 44454C4C

------[ Dell SMI Command FFA3 (SMBIOS Interface) took 0 msec ]------

<FAILED>

------[ Dell SMI Command 00A3 / Data 0000 (Fan Speed) took 0 msec ]------

Cmd   000000A3 --> 00000003
Data  00000000 --> 00000000
Stat1 00000000 --> 00000000
Stat2 00000000 --> 00000000

------[ Dell SMI Command 00A3 / Data 0001 (Fan Speed) took 0 msec ]------

Cmd   000000A3 --> 00000003
Data  00000001 --> 00000001
Stat1 00000000 --> 00000000
Stat2 00000000 --> 00000000

------[ Dell SMI Command 00A3 / Data 0002 (Fan Speed) took 0 msec ]------

<FAILED>

------[ Dell SMI Command 00A3 / Data 0003 (Fan Speed) took 0 msec ]------

<FAILED>

------[ Dell SMI Command 02A3 / Data 0000 (Fan RPM) took 0 msec ]------

Cmd   000002A3 --> 00000479
Data  00000000 --> 00000000
Stat1 00000000 --> 00000000
Stat2 00000000 --> 00000000

------[ Dell SMI Command 02A3 / Data 0001 (Fan RPM) took 0 msec ]------

Cmd   000002A3 --> 00000577
Data  00000001 --> 00000001
Stat1 00000000 --> 00000000
Stat2 00000000 --> 00000000

------[ Dell SMI Command 02A3 / Data 0002 (Fan RPM) took 0 msec ]------

<FAILED>

------[ Dell SMI Command 02A3 / Data 0003 (Fan RPM) took 0 msec ]------

<FAILED>

------[ Dell SMI Command 10A3 / Data 0000 (Temperature) took 0 msec ]------

Cmd   000010A3 --> 0000001A
Data  00000000 --> 0000640A
Stat1 00000000 --> 00000000
Stat2 00000000 --> 00000000

------[ Dell SMI Command 10A3 / Data 0001 (Temperature) took 0 msec ]------

Cmd   000010A3 --> 00000022
Data  00000001 --> 0000640A
Stat1 00000000 --> 00000000
Stat2 00000000 --> 00000000

------[ Dell SMI Command 10A3 / Data 0002 (Temperature) took 0 msec ]------

Cmd   000010A3 --> 00000022
Data  00000002 --> 0000640A
Stat1 00000000 --> 00000000
Stat2 00000000 --> 00000000

------[ Dell SMI Command 10A3 / Data 0003 (Temperature) took 0 msec ]------

Cmd   000010A3 --> 00000022
Data  00000003 --> 0000640A
Stat1 00000000 --> 00000000
Stat2 00000000 --> 00000000

------[ Dell SMI Command 10A3 / Data 0004 (Temperature) took 0 msec ]------

Cmd   000010A3 --> 00000022
Data  00000004 --> 0000640A
Stat1 00000000 --> 00000000
Stat2 00000000 --> 00000000

------[ Dell SMI Command 10A3 / Data 0005 (Temperature) took 0 msec ]------

Cmd   000010A3 --> 00000022
Data  00000005 --> 0000640A
Stat1 00000000 --> 00000000
Stat2 00000000 --> 00000000

------[ Dell SMI Command 10A3 / Data 0006 (Temperature) took 0 msec ]------

Cmd   000010A3 --> 00000022
Data  00000006 --> 0000640A
Stat1 00000000 --> 00000000
Stat2 00000000 --> 00000000

------[ Dell SMI Command 10A3 / Data 0007 (Temperature) took 0 msec ]------

Cmd   000010A3 --> 00000022
Data  00000007 --> 0000640A
Stat1 00000000 --> 00000000
Stat2 00000000 --> 00000000

Total time = 0 msec

 

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On ‎2018‎. ‎05‎. ‎04‎. at 5:51 PM, zwillhill said:

Hi, the Dell optiplex 7020 desktop doesn't show fan info, no idea if Aida64 can support this in the future so I thought I would add the sensor logs to see if that would help :)

There is one cpu fan and  chassis fan,in the log below there are two fan rpm value likes they are the real rpm but not show in aida64.

 

------[ Dell SMI Command 02A3 / Data 0000 (Fan RPM) took 0 msec ]------

Cmd   000002A3 --> 00000479    1145rpm
Data  00000000 --> 00000000
Stat1 00000000 --> 00000000
Stat2 00000000 --> 00000000

------[ Dell SMI Command 02A3 / Data 0001 (Fan RPM) took 0 msec ]------

Cmd   000002A3 --> 00000577     1399rpm
Data  00000001 --> 00000001
Stat1 00000000 --> 00000000
Stat2 00000000 --> 00000000

the 1145rpm fan is a cpu fan, top rpm is 4163, and the 1399rpm fan is a chassis fan, top rpm is 2076.

We'll fix the issue in the next AIDA64 beta update due in a few days from now.  I'll post a message into this topic once the new beta build is available for download.

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18 hours ago, Fiery said:

We'll fix the issue in the next AIDA64 beta update due in a few days from now.  I'll post a message into this topic once the new beta build is available for download.

The mentioned new AIDA64 beta build is now available for download at:

https://www.aida64.com/downloads/latesta64xebeta

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27 minutes ago, zwillhill said:

It's working fine!!! thx a lot!

Thank you for your feedback!

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