FoX Posted June 17, 2020 Share Posted June 17, 2020 Hi, i have the following problem that when I insert a png image on the sensor panel that it comes to an error. I do not know if there are certain requirements for the insertion. Or wheter you can increase it ? Image for the error best regards FoX Quote Link to comment Share on other sites More sharing options...
Fiery Posted June 17, 2020 Share Posted June 17, 2020 22 minutes ago, FoX said: Hi, i have the following problem that when I insert a png image on the sensor panel that it comes to an error. I do not know if there are certain requirements for the insertion. Or wheter you can increase it ? Image for the error best regards FoX We've heard about such issues, related to PNG images exported from Gimp. If it's possible, please send me one or two of such PNG images that you cannot add to your SensorPanel in email to me. I'll send you my email address in private message. Thank you for your help! 1 Quote Link to comment Share on other sites More sharing options...
Fiery Posted June 17, 2020 Share Posted June 17, 2020 1 hour ago, FoX said: Hi, i have the following problem that when I insert a png image on the sensor panel that it comes to an error. I do not know if there are certain requirements for the insertion. Or wheter you can increase it ? Image for the error best regards FoX In Photoshop try to do a quick export to PNG. That way the filesize will be less than 13 KiloBytes and will be easy to put on the SensorPanel. Let me know if it works out. 1 Quote Link to comment Share on other sites More sharing options...
FoX Posted June 23, 2020 Author Share Posted June 23, 2020 Sorry for the late reply, i had a lot to do. Thanks for the great support its still work fine. Topic can markt as done. best regards FoX Quote Link to comment Share on other sites More sharing options...
Fiery Posted July 9, 2020 Share Posted July 9, 2020 On 6/23/2020 at 9:35 AM, FoX said: Sorry for the late reply, i had a lot to do. Thanks for the great support its still work fine. Topic can markt as done. best regards FoX Thank you for your feedback! Quote Link to comment Share on other sites More sharing options...
David Bunting Posted December 17, 2020 Share Posted December 17, 2020 I have this same issue. I dont have access to, nor want Photoshop. Does the Sensor Panel only support up to a specific bit-depth? a specific filesize? a specific dpi? ancient esoteric images summoned by dark incantations? I started putting my image together in Paint.net Quote Link to comment Share on other sites More sharing options...
Fiery Posted January 6, 2021 Share Posted January 6, 2021 On 12/17/2020 at 2:46 AM, David Bunting said: I have this same issue. I dont have access to, nor want Photoshop. Does the Sensor Panel only support up to a specific bit-depth? a specific filesize? a specific dpi? ancient esoteric images summoned by dark incantations? I started putting my image together in Paint.net It's not quite clear to us what causes the PNG issues. Our best guess is that certain image editors place some big data into the PNG file that causes the crash in our code. BTW, I've managed to place the image you've attached to your post on a SensorPanel. Probably it's because the image got converted by our forum engine. Try to load the PNG file into another image editor, maybe PAINT.EXE or a free image editor of your choice, and save it to a new PNG file to convert it and get rid of the problem in the file. Quote Link to comment Share on other sites More sharing options...
Hugues Gauthier Posted January 29, 2021 Share Posted January 29, 2021 same error...access violation...i cant even add a background on my panel. please fix this bug. Quote Link to comment Share on other sites More sharing options...
Fiery Posted March 12, 2021 Share Posted March 12, 2021 On 1/29/2021 at 11:00 PM, Hugues Gauthier said: same error...access violation...i cant even add a background on my panel. please fix this bug. So far it seems the issue is caused by embedded thumbnail data in PNG files. If you can, please edit the PNG and remove the thumbnail data. Meanwhile, we're working on a bug fix, but it will most likely take longer than a workaround of editing the PNG on your end. Quote Link to comment Share on other sites More sharing options...
Fiery Posted March 12, 2021 Share Posted March 12, 2021 On 1/29/2021 at 11:00 PM, Hugues Gauthier said: same error...access violation...i cant even add a background on my panel. please fix this bug. Here's the fix for the PNG loading issues: https://www.aida64.com/downloads/latesta64xebeta After upgrading to this new version, make sure to restart Windows to finalize the upgrade. Let us know how it works with your PNG images. Quote Link to comment Share on other sites More sharing options...
Richard Stephenson Posted September 2, 2021 Share Posted September 2, 2021 Large .png files seem to be the issue, try saving as .jpg instead for background file Quote Link to comment Share on other sites More sharing options...
Wondersquid Posted December 3, 2021 Share Posted December 3, 2021 There is a work around. It's not due to large .png its the background that is the issue. if you put a solid background .jpg then you can add the .png next (see screenshot) the first image it jpg and the transparent overlay is png. Quote Link to comment Share on other sites More sharing options...
inmatez Posted February 23, 2022 Share Posted February 23, 2022 If I delete the background, then it works, thanks for the advice. Next time I will use an image without a background at all, because seems like in this way it work without problems. For those who didn't know, there is a website clipartcycle.com where you can find clipart images for free, they will be perfect to use on this platform, because it's only the object that you need and everything else is transparent. Quote Link to comment Share on other sites More sharing options...
MiTZA Posted February 21 Share Posted February 21 Hello guys, the problem with “acces violation … “ still persist, there are any update on a working solution ? I can’t upload a new background to a existing template. I’ve tried couple of solutions found on YouTube but none of them worked me. Quote Link to comment Share on other sites More sharing options...
rinaldop Posted February 22 Share Posted February 22 4 hours ago, MiTZA said: Hello guys, the problem with “acces violation … “ still persist, there are any update on a working solution ? I can’t upload a new background to a existing template. I’ve tried couple of solutions found on YouTube but none of them worked me. I get this error once in a while and I just assumed that there was something with the image that Aida64 did not like. Every time this has happened to me I loaded the image into paint, did a 'save as' and saved the image as a .jpg, then tried the converted .jpg into Aida64 again and it has worked every time. 1 Quote Link to comment Share on other sites More sharing options...
MiTZA Posted February 22 Share Posted February 22 2 hours ago, rinaldop said: I get this error once in a while and I just assumed that there was something with the image that Aida64 did not like. Every time this has happened to me I loaded the image into paint, did a 'save as' and saved the image as a .jpg, then tried the converted .jpg into Aida64 again and it has worked every time. I will try this steps when I reach back home. Thank you for the moment, I have only an image (background) to put into an existing template. Quote Link to comment Share on other sites More sharing options...
rinaldop Posted February 22 Share Posted February 22 OK, let me know if it works! 1 Quote Link to comment Share on other sites More sharing options...
MiTZA Posted February 23 Share Posted February 23 On 2/22/2024 at 3:15 AM, rinaldop said: I get this error once in a while and I just assumed that there was something with the image that Aida64 did not like. Every time this has happened to me I loaded the image into paint, did a 'save as' and saved the image as a .jpg, then tried the converted .jpg into Aida64 again and it has worked every time. 23 hours ago, rinaldop said: OK, let me know if it works! It worked for me, I’ve deleted the original image, then load the .jpg, move it on top and done thank you for the help. Quote Link to comment Share on other sites More sharing options...
rinaldop Posted February 23 Share Posted February 23 2 minutes ago, MiTZA said: It worked for me, I’ve deleted the original image, then load the .jpg, move it on top and done thank you for the help. Great! Glad I could help. An easier way is to select the image in the sensor panel manager and select modify. Then you can change the old image to the new image. Quote Link to comment Share on other sites More sharing options...
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