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Posted
1 hour ago, Loyd said:

make sure your hub transmits data, some hubs are power only

Thanks Loyd. My device type C connection was connected directly to my system port, not a hub. Many people have problems using USB type C to connect. The only way for the device to work is by connecting it to a 9-pin USB header.

Posted
16 minutes ago, BHSY said:

Thanks Loyd. My device type C connection was connected directly to my system port, not a hub. Many people have problems using USB type C to connect. The only way for the device to work is by connecting it to a 9-pin USB port.

 

16 minutes ago, BHSY said:

Thanks Loyd. My device type C connection was connected directly to my system port, not a hub. Many people have problems using USB type C to connect. The only way for the device to work is by connecting it to a 9-pin USB port.

 

16 minutes ago, BHSY said:

Thanks Loyd. My device type C connection was connected directly to my system port, not a hub. Many people have problems using USB type C to connect. The only way for the device to work is by connecting it to a 9-pin USB port.

I have 2 turzx monitors, a 5" and a 3.5" kinda testing, both are plugged into a hub and both are c with an usb plug. one is under aida and the other under turzx software. 

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Posted
10 hours ago, Loyd said:

 

 

I have 2 turzx monitors, a 5" and a 3.5" kinda testing, both are plugged into a hub and both are c with an usb plug. one is under aida and the other under turzx software. 

Mine is an 8.8" 1920 x 480. I guess my device's USB type C port is faulty; even changing to a different type C data cable was unable to connect. I tried it on my data hub, and I was also unable to connect too. Luckily, the 9-PIN works, if not become trash.

Oh well, mounting the device in the PC case is also not bad, hiding the cable. Use it as a decoration sensor panel😁. I also can use it to test if the sensor readout fonts are too small to read from my siting position when designing the panel skins😁.

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Posted
11 hours ago, BHSY said:

Mi dispiace! Ho fatto un errore nel mio primo post, dovrebbe essere "utilizzando una porta USB a 9 pin, non di tipo C". Errore mio. Se utilizzo il tipo C, AIDA64 visualizza un errore, "porta com non trovata", e persino il software TURZX non riesce a collegare il dispositivo. Forse la porta di tipo C del mio dispositivo è difettosa.

 

Se il dispositivo è ancora collegato a una porta USB a 9 pin , prova questo metodo.

Il tuo software TURZX è ancora aperto quando abiliti il supporto Turing LCD nelle preferenze di AIDA64? Se lo è, disabilita l'avvio automatico nelle impostazioni. Quindi, fai clic con il pulsante destro del mouse sull'icona TURZX nella barra delle applicazioni di avvio e seleziona "Esci dal software e spegni il dispositivo". 

Prova ad abilitare nuovamente il "supporto LCD Turing" e vedi se il problema si risolve.

The turzx software detects it and works perfectly, the only dilemma is that being connected to a 9pin nzxt hub even if internal, it does not detect it, but from the usb dump it works perfectly

Posted
53 minutes ago, Monkeys86 said:

The turzx software detects it and works perfectly, the only dilemma is that being connected to a 9pin nzxt hub even if internal, it does not detect it, but from the usb dump it works perfectly

Have you tried connecting your device directly to the 9-pin USB header on your motherboard instead of using NZXT Hub? As I mentioned in my previous post, you also need to "Exit the software and turn off the device" before enabling the Turing LCD support in the AIDA64 preferences.

Posted
2 hours ago, BHSY said:

Hai provato a collegare il tuo dispositivo direttamente all'intestazione USB a 9 pin sulla tua scheda madre invece di usare NZXT Hub? Come ho detto nel mio post precedente, devi anche  "Uscire dal software e spegnere il dispositivo" prima di abilitare il supporto Turing LCD nelle preferenze di AIDA64.

Yes yes of course I tried to connect it directly a few hours ago and go out and turn off the device but nothing

Posted
2 hours ago, BHSY said:

Hai provato a collegare il tuo dispositivo direttamente all'intestazione USB a 9 pin sulla tua scheda madre invece di usare NZXT Hub? Come ho detto nel mio post precedente, devi anche  "Uscire dal software e spegnere il dispositivo" prima di abilitare il supporto Turing LCD nelle preferenze di AIDA64.

This is dump Aida image.png.6b9ea70530ac323c7c2457152413501d.png

Posted
12 hours ago, Loyd said:

 

 

Ho 2 monitor Turzx, uno da 5" e uno da 3,5" in fase di test, entrambi collegati a un hub e dotati di presa USB. Uno è sotto AIDA e l'altro sotto il software Turzx. 

There is no way I can get it to work😭

Posted
26 minutes ago, Monkeys86 said:

This is dump Aida image.png.6b9ea70530ac323c7c2457152413501d.png

This is my USB dump. My device is connected to a 9-pin USB header (COM3).

Screenshot-2025-04-04-224917.png

I just saw the post you submitted to Fiery 3 hrs ago, I hope they have a solution to your problem soon.

 

 

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