CPU Temperature not displayed (0ÂºC) (Asus Sabertooth 990FX R2.0)

3ogdy · September 13, 2016

Hi everyone,

I've been experiencing this strange issue for quite some time now and haven't bothered to investigate until very recently. My BIOS can read CPU temps just fine.
I happen to be the owner of a G15 Keyboard and AIDA64 is a great tool for monitoring temps, Voltages, and many other things straight from the LCD.

To the point:
My CPU temperature is displayed as 0ÂºC in AIDA64 Extreme 5.60.3700. I know the NH-D15 is an amazing cooler and all, but it looks like it's a bit too good, haha. It is not displayed at all on my G15 LCD. On the LCD, the CPU voltage appears as 0V. N/A for the actual consumption in W.
GPU usage is also nto on the LCD - instead of getting VRAM and processor temps (for the GPUs) I get N/A on the LCD.
I get N/A for VRM and RAM temps too.

System in question:
Windows 7 Ultimate x64 SP1
FX-8350
Sabertooth 990FX R2.0 (it has ThermalRadar for CPU temp monitoring and fan configuration - the CPU temp appears listed over there in pretty normal readings...45ÂºC on average - even DRAM and USB3.0 ports have their temps displayed there. Same goes for voltages)
HD6950 Crossfire
32GB of RAM

CoreTemp works just fine, reporting per core temps and voltages correctly.

Fiery · September 13, 2016

Please right-click on the Computer / Sensor page of AIDA64 --> Copy Debug Info to Clipboard. Paste the full results into this topic.

Thanks,

Fiery

3ogdy · September 14, 2016

Thank you for replying, Fiery. Here's the Debug Info:

Sensor Properties

Sensor Type CPU, HDD

Temperatures

CPU #1 / Core #1 0 Â°C (32 Â°F)

CPU #1 / Core #2 0 Â°C (32 Â°F)

CPU #1 / Core #3 0 Â°C (32 Â°F)

CPU #1 / Core #4 0 Â°C (32 Â°F)

CPU #1 / Core #5 0 Â°C (32 Â°F)

CPU #1 / Core #6 0 Â°C (32 Â°F)

CPU #1 / Core #7 0 Â°C (32 Â°F)

CPU #1 / Core #8 0 Â°C (32 Â°F)

HGST HUS724020ALA640 34 Â°C (93 Â°F)

SAMSUNG SSD 830 Series 28 Â°C (82 Â°F)

ST2000DM001-1CH164 32 Â°C (90 Â°F)

ST2000LM003 HN-M201RAD 40 Â°C (104 Â°F)

TOSHIBA MQ01UBB200 43 Â°C (109 Â°F)

------[ Motherboard Info ]------

Motherboard ID : 63-0100-000001-00101111-122211-Chipset$1APEF003_BIOS DATE: 04/08/14 10:15:06 VER: 04.06.05

Motherboard Model : Asus Sabertooth 990FX R2.0

Motherboard Chipset : AMD 990FX, AMD K15

DMI MB Manufacturer : ASUSTeK COMPUTER INC.

DMI MB Product : SABERTOOTH 990FX R2.0

DMI MB Version : Rev 1.xx

DMI MB Serial : 141235682500200

DMI SYS Manufacturer: To be filled by O.E.M.

DMI SYS Product : To be filled by O.E.M.

DMI SYS Version : To be filled by O.E.M.

DMI SYS Serial : To be filled by O.E.M.

DMI BIOS Version : 2501

ITE SuperIO Port = 00h

ITE SuperIO HWMonitor Port = 0000h (0000h / 0000h)

ITE SuperIO Device ID = 0000h (0000h / 0000h)

ITE SuperIO Version = 00h ( 00h / 00h)

Winbond SuperIO Port = 00h

Winbond SuperIO HWMonitor Port/60 = 0000h (0000h / 0000h)

Winbond SuperIO HWMonitor Port/64 = 0000h (0000h / 0000h)

Winbond SuperIO Device ID = 0000h (0000h / 0000h)

Fintek SuperIO Port = 00h

Fintek SuperIO HWMonitor Port = 0000h (0000h / 0000h)

Fintek SuperIO Device ID = 0000h (0000h / 0000h)

SMSC SuperIO Port = 00h

SMSC SuperIO HWMonitor Port = 0000h (0000h / 0000h)

SMSC SuperIO Device ID = 0000h (0000h / 0000h)

ASpeed SuperIO Port = 00h

------[ SB7xx/8xx/9xx PM2 at 0CD0 ]------

0000 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

0010 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

0020 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

0030 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

0040 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

0050 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

0060 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

0070 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

0080 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

0090 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

00A0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

00B0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

00C0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

00D0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

00E0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

00F0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

Reg$59VIN0: r = $0000, r*0.000046 = 0.0000

Reg$5DVIN1: r = $0000, r*0.000046 = 0.0000

Reg$61VIN2: r = $0000, r*0.000046 = 0.0000

Reg$65VIN3: r = $0000, r*0.000046 = 0.0000

Reg$69VIN4: r = $0000, r*0.000046 = 0.0000

Reg$6DVIN5: r = $0000, r*0.000046 = 0.0000

Reg$71VIN6: r = $0000, r*0.000046 = 0.0000

Reg$75VIN7: r = $0000, r*0.000046 = 0.0000

------[ SB7xx/8xx/9xx PM at 0CD6 ]------

0000 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

0010 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

0020 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

0030 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

0040 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

0050 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

0060 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

0070 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

0080 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

0090 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

00A0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

00B0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

00C0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

00D0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

00E0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

00F0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

------[ ACPI Temperatures & Fans ]------

_TZ_.THM0._TMP :

_TZ_.THM1._TMP :

_TZ_.THR0._TMP :

_TZ_.THR1._TMP :

_TZ_.TZ00._TMP :

_TZ_.TZ01._TMP :

_TZ_.RTMP :

_TZ_.RFAN :

_TZ_.RFAN(0) :

_TZ_.RFAN(1) :

_SB_.ATKD._HID :

_SB_.ATKD.TMPR :

_SB_.PCI0.LPC0.EC0_.CCTV :

_SB_.PCI0.LPC0.EC0_.LRPM :

_SB_.PCI0.LPC0.EC0_.HRPM :

_SB_.PCI0.SBRG.EC0_.ECPU :

_SB_.PCI0.SBRG.EC0_.TACH(0):

_SB_.PCI0.SBRG.EC0_.TACH(1):

_SB_.PCI0.SBRG.EC0_.TAH0 :

_SB_.PCI0.SBRG.EC0_.TAH1 :

_SB_.PCI0.SBRG.EC0_.ST00 :

_SB_.PCI0.SBRG.EC0_.SC01 :

_SB_.PCI0.SBRG.EC0_.SC02 :

_SB_.PCI0.SBRG.EC0_.SC03 :

_SB_.PCI0.SBRG.EC0_.SC04 :

_SB_.PCI0.SBRG.EC0_.SC05 :

_SB_.PCI0.SBRG.EC0_.SC06 :

_SB_.PCI0.SBRG.EC0_.TH0R :

_SB_.PCI0.SBRG.EC0_.TH1R :

_SB_.PCI0.SBRG.EC0_.F0TS :

_SB_.PCI0.SBRG.EC0_.F1TS :

_SB_.PCI0.PIB_.EC0_.TCRT :

_SB_.PCI0.SBRG.EC0_.CTPM :

_SB_.PCI0.SBRG.EC__.CPUT :

_SB_.PCI0.SBRG.EC__.SYST :

_SB_.PCI0.LPC_.EC0_.CTMP :

_SB_.PCI0.LPCB.EC0_.CTMP :

_SB_.PCI0.LPC_.EC0_.TMP1 :

_SB_.PCI0.LPC_.EC0_.TMP2 :

_SB_.PCI0.LPC_.EC0_.TMPI :

_SB_.PCI0.LPC_.EC0_.TMPV :

_SB_.PCI0.LPCB.EC0_.A1TP :

_SB_.PCI0.LPCB.EC0_.A2TP :

_SB_.PCI0.LPCB.EC0_.FAN0 :

_SB_.PCI0.LPCB.EC__.TS1R :

_SB_.PCI0.LPCB.EC__.TS2R :

_SB_.PCI0.LPCB.EC__.TS3R :

_SB_.PCI0.LPCB.EC__.F1FL :

_SB_.PCI0.LPCB.EC__.F1FH :

_SB_.PCI0.LPCB.EC__.F2FL :

_SB_.PCI0.LPCB.EC__.F2FH :

_SB_.PCI0.LPC_.H8EC.RTMP :

_SB_.PCI0.LPC_.H8EC.LTMP :

_SB_.PCI0.LPC_.H8EC.MTMP :

_SB_.PCI0.LPC_.H8EC.GTMP :

_SB_.PCI0.LPCB.H8EC.CTMP :

_SB_.PCI0.LPCB.H8EC.DTMP :

_SB_.PCI0.LPCB.H8EC.GTMP :

_SB_.PCI0.LPCB.H8EC.ITMP :

_SB_.PCI0.LPCB.H8EC.MTMP :

_SB_.PCI0.LPCB.H8EC.STMP :

_SB_.PCI0.LPCB.H8EC.PFAN :

_SB_.PCI0.LPCB.EC0_.OTPC :

_SB_.PCI0.LPCB.EC0_.VGAT :

_SB_.PCI0.LPCB.EC0_.CHPT :

_SB_.PCI0.LPCB.EC0_.CPUT :

_SB_.PCI0.LPCB.EC0_.SYST :

_SB_.PCI0.LPCB.EC0_.DTS1 :

_SB_.PCI0.LPCB.EC0_.DTS2 :

_SB_.PCI0.LPCB.EC0_.DIMM :

_SB_.PCI0.LPCB.EC0_.FANH :

_SB_.PCI0.LPCB.EC0_.FANL :

_SB_.PCI0.LPCB.EC0_.CUTP :

_SB_.PCI0.LPCB.EC0_.PHTP :

_SB_.PCI0.LPCB.EC0_.DIMT :

_SB_.PCI0.LPCB.EC0_.INLE :

_SB_.PCI0.LPCB.EC0_.PANT :

_SB_.PCI0.LPCB.EC0_.F0RM :

_SB_.PCI0.LPCB.EC0_.F0DT :

_SB_.PCI0.LPCB.EC0_.F1RM :

_SB_.PCI0.LPCB.EC0_.F1DT :

_SB_.PCI0.SBRG.EC0_.CUTP :

_SB_.PCI0.SBRG.EC0_.PHTP :

_SB_.PCI0.SBRG.EC0_.DIMT :

_SB_.PCI0.SBRG.EC0_.INLE :

_SB_.PCI0.SBRG.EC0_.PANT :

_SB_.PCI0.SBRG.EC0_.F0RM :

_SB_.PCI0.SBRG.EC0_.F0DT :

_SB_.PCI0.SBRG.EC0_.F1RM :

_SB_.PCI0.SBRG.EC0_.F1DT :

_SB_.SAMB.TMPC :

_SB_.SAMB.TMPH :

_SB_.STR0._TMP :

_SB_.STR1._TMP :

_SB_.STR2._TMP :

_SB_.STR3._TMP :

_SB_.STR4._TMP :

_SB_.STR5._TMP :

_SB_.STR6._TMP :

_SB_.STR7._TMP :

------[ Asus ATKEX ]------

CPU temperature: 43.0 C

DRAM : 40.0 C

DRAM : 42.0 C

MB temperature : 36.0 C

MB temperature : 38.0 C

NB HT : 43.0 C

NB HT : 44.0 C

PCIE-1 : 47.0 C

PCIE-2 : 40.0 C

USB3.0-1 : 46.0 C

USB3.0-2 : 44.0 C

VCORE-1 : 48.0 C

VCORE-1 : 51.0 C

VCORE-2 : 48.0 C

VCORE-2 : 50.0 C

CHA_FAN1 : 1555 RPM

CHA_FAN1 : 1638 RPM

CHA_FAN2 : 1333 RPM

CHA_FAN2 : 1339 RPM

CHA_FAN3 : 1854 RPM

CHA_FAN4 : 1300 RPM

CHA_FAN4 : 1305 RPM

CPU_FAN : 1207 RPM

CPU_OPT : 0 RPM

+12V voltage : 11.428 V

+3.3V voltage : 2.952 V

+5V voltage : 4.607 V

+5V voltage : 4.628 V

+VDDA voltage : 2.508 V

Vcore voltage : 1.308 V

Vcore voltage : 1.320 V

==========================================================================

------[ 0 SMBuses detected ]------

Fiery · September 14, 2016

Thank you. The lack of proper sensor readings is due to the fact that AIDA64 is unable to use its kernel driver. That could be because the kernel driver file (KERNELD.X64 or KERNELD.X86) is missing, or your Windows user has no administrator privileges, or a Windows prevents to elevate the security privileges of AIDA64.

3ogdy · September 14, 2016

I'm the only administrator on the computer. I've just checked my AIDA64 folder (in Program Files (x86)) and there's kerneld.x64 (44KB) , kerneld.x32 (43KB), .w9x, .v64, .ia64. 5 kerneld files total.
I've gone through Properties->Find target and made sure the executable runs as administrator. UAC is set to the lowest level.
I don't know what else I could try to make it work. Do you think it could be a registry issue that might be taken care of by reinstalling the program? I do use registry cleaners on a regular basis.

I doubt ThermalRadar could be in conflict with this software since I did have them both on the system ever since I installed Windows 7 (quite a long time ago) and there were no problems until recently.

You know what? I removed my software, didn't clean registry or anything, downloaded a newer version, installed, imported the LCD config and voilÃ ! it's working again the way it used to. Temps are shown, voltages too, everything works perfectly fine.
This one isn't even being specifically run as administrator (I'm already the admin, but anyway). Strange thing. Maybe the previous installation was corrupted by something. No idea, but now it works .

Thank you very much for the help!

Fiery · September 15, 2016

Such hard-to-explain and temporary issues could happen after moving from an older Windows release to Windows 10 Anniversary Update. I'm glad it works fine now

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CPU Temperature not displayed (0ÂºC) (Asus Sabertooth 990FX R2.0)

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