Jump to content
AIDA64 Discussion Forum
kobbybest

AIDA64 with Logitech G15 support sttutering game (Asus X99-Deluxe II + i7-6850K)

Recommended Posts

hello,

Aida 5.80.4000

When i play game (exemple Battlefield 4) game sttutering at same frequency that G15 LCD refresh rate setting in hardware monitoring => update frequency => LCD.

If i put 1000 ms so stutter is every 1000 ms, if i put 5000 ms so stutter every 5000 ms.

If i disable Logitech LCD qupport in LCD section so no stutter in game.

In stability menu, if i disable low-level PCI bus operations => no stutter in game but no information on gpu ans cpu on G15 LCD.

 I have changed my motherboard ( asus x99 Deluxe II )and cpu ( intel 6850k ) recently and i have update AIDA to last version for intel 6850K support in aida

I don't remember what version of aida i have before but no stutter problem before (asus P8Z68 Deluxe and intel 2700k)

GPu : 2 nvidia 980GTX in sli with Windows 10 64 bits las build.

How fix this problem .

Best regards

Share this post


Link to post
Share on other sites

We need to dig down a bit deeper, since the hardware monitoring module of AIDA64 is very long and complex, and involves several sub-modules.  It's not easy to tell which one of those sub-modules cause the issue.  Try to go to AIDA64 / main menu / View and enable status bar from there.  Then right-click on the status bar (at the bottom of the main window of AIDA64) --> HWMon Modules, and enable the modules you can see in the list one by one.  Probably it's easier and quicker to locate the culprit if you don't play a game, but use DPC Latency Checker:

http://www.softpedia.com/dyn-postdownload.php/bea29454771dccab4156ec33079d5d02/58146715/1cf3a/4/1?tsf=0

(the direct download link from the vendor's site doesn't seem to work right now)

Please let me know if you can find the one hwmon module that causes the latency issues on your computer.

 

Share this post


Link to post
Share on other sites

Oh thanks for program DPC latency checker, i have find the module who stutter game : It's CPU DIODE

It's logical because i have update cpu so i have update aida too for support my new cpu.

One things : when i 'm disable cpu diodes => no stutter but no temperature viewing for all core execept CORE 1, it's Strange no ,temperature of core 1 not use CPU DIODE module :-) ?

Thanks

PS: sorry if my English is bas, i'm not speaking very well in English.

Best regards

Share this post


Link to post
Share on other sites

Please upgrade to the latest beta version of AIDA64 Extreme available at:

https://www.aida64.com/downloads/latesta64xebeta

After upgrading to this new version, make sure to restart Windows to finalize the upgrade.

Let me know if it helps ;) BTW, when you disable the CPU Diode module, AIDA64 will still use ACPI and motherboard sensor to try and measure CPU temperature.

Share this post


Link to post
Share on other sites

Thank you for checking it out.  Do you experience the same stuttering issue (or latency spikes in DPC Latency Checker) when you disable G15/G19 LCD support and you keep AIDA64 opened while its Computer / Sensor page is showing?

Share this post


Link to post
Share on other sites

Please right-click on the bottom status bar of AIDA64 main window --> CPU Debug --> CPUID & MSR Dump. Copy-paste the full results into this topic, or attach the results as a TXT file to your post. You may need to enable status bar in AIDA64 / main menu / View first.


Thanks,
Fiery

Share this post


Link to post
Share on other sites

Thank you. Our best guess is that the issue is caused by Intel Turbo Boost Max Technology 3.0. If you can, please try to disable it, and check if it helps.

Share this post


Link to post
Share on other sites

Yes good point, when i disable intel Intel Turbo Boost Max Technology 3.0, no stutter, how can i do to have Intel Turbo Boost Max Technology 3.0 enable and aida in same time ?

Can you create a fix for this ?

 

Share this post


Link to post
Share on other sites

i have try another thing, i download an launch coretemp application V1.41 last release, this application have no problem for viewing cpu core temp on G19 with no stutter, so i think that it use another method to get this temperature, can you implement this method for processor that support Intel Turbo Boost Max Technology 3.0 ?

Share this post


Link to post
Share on other sites

Please give us a few days to try and figure out what causes the collision between Intel's Turbo Boost Max 3.0 driver and AIDA64.  We have a strange suspicion that it's not the CPU diode temperature measurement, but another portion of the AIDA64 hardware monitoring module.

Share this post


Link to post
Share on other sites

I'm afraid so far we haven't found a way to replicate the issue on our own i7-6850K test system using an Asus X99 motherboard.  We've tried to get a hardware as close to yours as possible, so we're perplexed that we cannot see the same issues here.  There may be a hardware component or software installed on your system that is behind these issues -- or maybe Turbo Boost 3.0 works differently on your system than on ours...

Share this post


Link to post
Share on other sites

Hello,

How have you reproduced the problem ? If we used  DPC latency checker, there is no problem with it, i have never see stutter with this program, only with game.

You can test with battlefield 4 or battlefield 1 game for example.

Share this post


Link to post
Share on other sites
18 hours ago, kobbybest said:

Hello,

How have you reproduced the problem ? If we used  DPC latency checker, there is no problem with it, i have never see stutter with this program, only with game.

You can test with battlefield 4 or battlefield 1 game for example.

Maybe I have misunderstood your post above. Do you mean that you cannot see any latency spikes in DPC Latency Checker, but you still have stuttering issues in the games you've mentioned?

Share this post


Link to post
Share on other sites

Also, as I've mentioned above, so far we haven't been able to replicate (reproduce) the issue on our own test systems.

Share this post


Link to post
Share on other sites

It's not only batlefield game, i have same problem with star war the old republic, mafia 3 etc...

To resume :

AIDA CPU diode on and intel TBMT 3.0 on Sttuter in game with frequency that is the same the setting configured in PREFERENCES => HARDWARE MONITORING => UPDATE FREQUENCY => "sensor page". If sensor page is 3000 ms , sttuter is every 3000 ms, if setting is 1000 ms, sttuter is every 1000 ms. It's not a joke !!!

AIDA CPU diode on and intel TBMT 3.0 off no problem

AIDA CPU diode off and intel TBMT 3.0 on no problem

AIDA off, CORE TEMP ON (program search same information from cpu core temp) and intel TBMT 3.0 on no problem

It's clearly a bug between AIDA CPU diode and intel TBMT 3.0 and not a dpc problem.

Have you try to reproduce with sensor page open and setting to 1000 ms with a battlefield game, when you run, stutter is very visible every one second.

I love AIDA 64, please help me =>i don't know if you can modify the way to get information of core temp in cpu diode module, but if you can , send me the component and i test for you.

Thank you for reading

I can post video if you want or what you need.

.

Share this post


Link to post
Share on other sites

I can also confirm AIDA is the cause of my stuttering in games. Closing it resolves the issue. Opening it back up, stutters come back. I have Intel TBMT 3.0 as well. 

Share this post


Link to post
Share on other sites

Hi there,

 

Same problem here, AIDA64, cause suttering in games and sound dissortions. I've checked with DPC and it goes over 4000. When i close AIDA64, evrything goes smooth and Latency goes down to 100.

The problem is i dont have TBMT 3.0 installed.

I have I7 7700K and Asus Maximus IX Hero with latest bios.

Please help me out i need AIDA for monitoring my WC.

I use AIDA64 with Logitech G19 LCD if that matters.

I have latest "RELEASE" build of AIDA64

With Best Regards

Simon 

Share this post


Link to post
Share on other sites
10 hours ago, Jasonos said:

Hi there,

 

Same problem here, AIDA64, cause suttering in games and sound dissortions. I've checked with DPC and it goes over 4000. When i close AIDA64, evrything goes smooth and Latency goes down to 100.

The problem is i dont have TBMT 3.0 installed.

I have I7 7700K and Asus Maximus IX Hero with latest bios.

Please help me out i need AIDA for monitoring my WC.

I use AIDA64 with Logitech G19 LCD if that matters.

I have latest "RELEASE" build of AIDA64

With Best Regards

Simon 

It seems on some configurations reading EC (Embedded Controller) registers cause high DPC latency.  The only "solution" we've found so far is to disable EC readout by disabling the following options on the page AIDA64 / main menu / File / Preferences / Stability:

Embedded Controller (EC) support
Embedded Controller (EC) bank switching

After altering those options, make sure to restart AIDA64 to apply the changes.  However, by disabling those, you will lose a set of sensor readings, e.g. PCH temperature, T_Sensor1 temperature, WATER_IN temperature, WATER_OUT temperature, Water Pump fan, Water Flow fan, VCC Sustain voltage, CPU PLL voltage, VCCMP voltage.

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...

  • Similar Content

    • By Rockstonicko
      So I'm about at my wits end with this, this is such a bizarre issue. I've already submitted a ticket to Asus about this and they are "researching" why this is happening for the last 2 days but I've heard nothing back yet, so I figured I'd do the same for AIDA64 and see if there are any answers/suggestions/solutions or jokes to ease my insanity.

      AIDA64 Extreme ver. 6.10.5200 is the only hardware monitoring application I'm using as I've read multiple monitoring apps can cause the ITE IT8665E Super IO chip to bug out. (Among 1000 other things, is this thing just garbage or what?)
      I'm also using the Logitech LCD configuration in AIDA64 to display temperatures/clockspeeds/VRM current/power/etc. basically all the important information I can fit spread between 4 pages on my Logitech LCD. However, I'm not monitoring fan speeds on my LCD just in case that's causing an issue.
      After anywhere from 15 minutes to 2 hours, the fans I have connected to motherboard headers will stop spinning. After doing some experimentation and attempting to control the fans after they have stopped, I've figured out that the fan logic is randomly inverting. That is, 100% fan speed becomes 0%, and 0% becomes 100%, 66% fan speed becomes 34% fan speed etc. So after it happens, I can set the fans to 0% and they will spin back up to 100%, or to 34% and they will spin back up to 66%. So I have some form of solution, albeit not an ideal one.

      I've also noticed that once the logic reverse happens, the fan sensor values in AIDA64 either freeze at their reported value, or they just show 0 RPM depending on how it's feeling at that particular instance. If I'm not running AIDA64 this will not happen, but it's an inevitability whenever AIDA64 is running. Rebooting the PC or sleep/resume will correct the issue for another 15 minutes to 2 hours.

      Here are the only options I have enabled in the stability section of AIDA64:
      Load Kernel driver Low-Level MSR Low-Level PCI Low-Level SMBus Low-Level sensor Low-Level SMART SMBus access through ACPI GPU Sensor Support I have disabled Asus WMI sensor support because I read that can solve the issue, but it hasn't helped.

      This is also the second fresh install of Windows 10 on this machine, and it has happened during both installs. I'm on the latest 5220 BIOS, and changing all of the parameters of Q-Fan in the BIOS doesn't seem to have any effect.

      Specs:
      MB: Asus Prime X470-Pro CPU: AMD Ryzen 5 3600X RAM: 16GB G.Skill Ripjaws V 3600MHz GPU: AMD Radeon RX 5700 XT SSD's: Samsung 860 EVO 256GB + Samsung 840 Pro 128GB HDD's: Seagate Barracuda 2TB + Western Digital Blue 1TB PSU: Enermax Triathlor Eco 1000W  
    • By Ojustaboo
      Hi
      A few odd things. I've recently added cheap water cooling to my PC.
      It might be a misunderstanding  (or reconfiguration) on my pat. 
      1) Sometimes when I start the PC and AIDA64  auto starts, it only shows the 3 white fan options as shown in the bottom of pic "Turn on PC".
      If I close AIDA64 and restart it, or reboot, it comes up with the 5 fans it should have (see bottom of pic "Restarted"), 
      2) very occasionally it starts correctly by showing the 5 fan options, but will say both the GPU Rad fan and the Temp Side Fan are 0 RPM even though they are spinning (sorry haven't got a pic for this)
      Note, Power supply fan should be 0 RPM as it's a quite PS that only starts the fan if needed
      3) With my CPU watercooler, I installed Corsairs iCUE fan control software (I presume this is needed to control the fans?).  That software shows completely different CPU temps to yours. When running your Stress Test, (all in C)
      After 40 seconds, yours says 39 , iCUE says 33.7
      After 2 mins, yours says 40  iCUE says 34.3
      After 3 mins yours says 40  iCUE says 34.8
      After 4 mins yours says 41, iCUE says 35.1
      After 6 mins yours says 41, iQUE says 35.6
      After 11 mins yours says 42 iQUE says 36.1
      Pics of the above attached.  I left it running for a while longer, but the temp stayed fluctuating  between  41/42.
      Then after I'd stopped your stress test for a couple of mins or so your s/w says 29, iQUE says 34.6
       
      Turned on PC

       
       
      Restarted PC

       
       
      AIDA64 CPU Stress test after 40 secs

       
       
       
      AIDA64 CPU Stress test after 2 mins

       
       
       
      AIDA64 CPU Stress test after 3 mins

       
       
       
      AIDA64 CPU Stress test after 4 mins

       
       
       
      AIDA64 CPU Stress test after 6 mins

       
       
       
       
      AIDA64 CPU Stress test after 11 mins

       
       
       
      Stress test stopped for a couple of mins or so

       
       
      System Spec:
      Asus Vulcan Pro ROG Headset
      Corsair Neutron GTX SSD 240GB (C drive, System)
      Samsung 500GB EVO SSD  (D drive, Games)
      SanDisk SSD Plus 480GB (E drive, Steam Library) 
      Samsung 500GB EVO SSD  (F drive , Music S/W)
      Samsung 500GB EVO SSD  (G, H, I drive,  Docs, More Programs, Email)
      Toshiba HDwe140 4TB  (External enclosure, only plugged in to do backups) 

      XFX RADEON RX480 Black Edition OC
      Utech MMO Gaming Mouse 
      Logitech G510 Keyboard
      Razer Orbweaver Chrome
      Focusrite Saffire Pro 24 Audio interface
      Dell U2713HM monitor running at 2560 x 1440
      BenQ GW2470 runing at 1920 x 1080
      Intel Core i7 3820 a2011  3600 MHz
      Asus P9X79 Socket 2011 ATX Motherboard
      32GB Corsair Vengance DDR3 RAM
      Win 10 Pro

      Corsair 750 Watt HX750i Fully Modular ATX PSU/Power Supply
      Corsair Hydro H55 on GPU
      Corsair Hydro H100 v2 on CPU
      NTZX H440 Mid ATX PC case
       
    • By Deckard
      Hello,
      I've moved this to a separate thread.
      Ive rolled back to 4900 and the sensor page is now blank, the process is stuck detecting and end task process does not work as I get "access denied" this is persistent in removal and re-install of AIDA 64 ex

      can you tell me if all check boxes ticked in the stability page for the following, which one 
      ASUS WMI
      ACPI ACCESS
      ASUS ROG

      Thanks again for the help
    • By Deckard
      Hi,
      All of the system fans are no longer appearing in the sensor page Using AIDA64 extreme 5.99.4944 Beta
      RAD 1 header
      RAD 2 Header
      Chassis fan
      I cannot remember when it happend,  just noticed another post and I checked mine. same problem
       

    • By sirlock
      Hi All, 
      Firstly I love AIDA64. It is so feature rich I can't believe I used anything else for so long! I spent 5 hours yesterday fine tuning my LCD panel display on my Android Tablet!
      I am running a Threadripper System with a ASUS ROG Zenith Extreme X399 TR4 Motherboard. 98% of the sensors are there there, there are just a few missing. For the Fans the latest AIDA Beta shows CPU and CPU OPT and CHA Fan 2. What is missing is CHA FAN 1, H_AMP_FAN, W_PUMP+ and the 3 CHA FANS on the extension board that Plugs into the EXT_FAN header.
      As I am running a TR system that runs warm it important to be able to monitor the H_AMP_FAN and W_PUMP+ connectors as that will tell me if my Liquid Cooler is operating properly. 
      Let me know if I can provide any other info or testing to help.
      Regards,
      Lachlan.
×
×
  • Create New...