gbubrodieman Posted November 27, 2020 Posted November 27, 2020 I have several images and several come and go. I did notice when I have the SensorPanel Manager open and hit export they all come back. If I hit cancel some go away again. I attached a GIF of the issue Quote
Fiery Posted December 2, 2020 Posted December 2, 2020 On 11/27/2020 at 9:56 PM, gbubrodieman said: I have several images and several come and go. I did notice when I have the SensorPanel Manager open and hit export they all come back. If I hit cancel some go away again. I attached a GIF of the issue Are you using PNG or JPEG images? Are there any particular pecularity about those images? Maybe they're too large files or have special embedded data in them? Quote
gbubrodieman Posted December 3, 2020 Author Posted December 3, 2020 On 12/2/2020 at 5:27 AM, Fiery said: Are you using PNG or JPEG images? Are there any particular pecularity about those images? Maybe they're too large files or have special embedded data in them? All the images are PNGs. They all appear to be the sameish size Quote
Fiery Posted January 6, 2021 Posted January 6, 2021 On 12/3/2020 at 11:38 PM, gbubrodieman said: All the images are PNGs. They all appear to be the sameish size I think we've managed to fix the issue. Make sure to upgrade to the latest beta version of AIDA64 Extreme available at: https://www.aida64.com/downloads/latesta64xebeta After upgrading to this new version, make sure to restart Windows to finalize the upgrade. Let me know if it helps. Quote
ProbablyAlex Posted January 23, 2021 Posted January 23, 2021 On 1/6/2021 at 3:41 PM, Fiery said: I think we've managed to fix the issue. Make sure to upgrade to the latest beta version of AIDA64 Extreme available at: https://www.aida64.com/downloads/latesta64xebeta After upgrading to this new version, make sure to restart Windows to finalize the upgrade. Let me know if it helps. I'm also having this issue. I downloaded and ran the beta you linked, and it worked immediately after importing the layout. But if I close AIDA64 and re-open, the images are missing again. All my images are PNGs with transparent backgrounds. The peculiar thing to me is that it's not very consistent. Only about half of the images are actually disappearing. As I'm typing this up now, almost all the images of my panel are there, except 2. The red CPU overlay image, and the bottom lightsaber image. The red CPU image is completely gone, as if it were deleted. And the bottom lightsaber image is flashing on and off every couple of seconds. All of the lightsaber images were spliced out of the same source image, and individually exported through Gimp with the same settings. Same goes for the other icon images. Let me know if there's any other info that'd be helpful to you. I attached some screenshots of the various states of my panel from working, not working, and working inconsistently. I also added 2 of the images that are causing problems. Quote
ProbablyAlex Posted January 23, 2021 Posted January 23, 2021 So quick update, immediately after posting my response... I re-exported all my PNGs with Gimp, but tweaked some of the settings to reduce the metadata. I unchecked the options: Save Exif data Save XMP data Save IPTC data Save thumbnail Save color profile Disclaimer: I have no idea what these settings do. However, so far all my icons have stopped disappearing. I can close and re-open AIDA64 over and over, and all my icons are there. I re-tested this in the latest stable release, as well as the beta and it's working in both. Anecdotally the file sizes of all these images has dropped dramatically. From 5-10 KB to a few hundred bytes. Hope this helps! 1 Quote
Vernon Posted January 26, 2021 Posted January 26, 2021 Thank you so much ,this worked for me for now at least. I guess the issue is when the file size is too large. This fixed the issue for images as well as the same issue I was having with custom gauges as well. I just exported the PNG for each state for the gauge with the smaller size and my gauges now work! 1 Quote
Fiery Posted January 28, 2021 Posted January 28, 2021 On 1/23/2021 at 7:40 PM, ProbablyAlex said: So quick update, immediately after posting my response... I re-exported all my PNGs with Gimp, but tweaked some of the settings to reduce the metadata. I unchecked the options: Save Exif data Save XMP data Save IPTC data Save thumbnail Save color profile Disclaimer: I have no idea what these settings do. However, so far all my icons have stopped disappearing. I can close and re-open AIDA64 over and over, and all my icons are there. I re-tested this in the latest stable release, as well as the beta and it's working in both. Anecdotally the file sizes of all these images has dropped dramatically. From 5-10 KB to a few hundred bytes. Hope this helps! That's a great find, thank you for posting it! We'll recommend that workaround to others too. Quote
merlindo Posted March 5, 2021 Posted March 5, 2021 So after some extensive testing the culprit seems to be thumbnail data only. You only need to uncheck thumbnail data when exporting from gimp. Quote
Fiery Posted March 12, 2021 Posted March 12, 2021 On 3/5/2021 at 6:14 PM, merlindo said: So after some extensive testing the culprit seems to be thumbnail data only. You only need to uncheck thumbnail data when exporting from gimp. Thank you for the experiment! Here's the fix for the PNG loading issues: https://www.aida64.com/downloads/latesta64xebeta After upgrading to this new version, make sure to restart Windows to finalize the upgrade. Let us know how it works with your PNG images. Quote
Tim Revis Posted October 29, 2021 Posted October 29, 2021 Thanks ProbablyAlex I had the same problem and removing the check marks worked for me Quote
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