Mice007

We are sorry, but it seems our current product line and licensing options are not covering such usage of AIDA64.

Currently Remote Control cannot handle UAC dialogs

Thank you for letting us now the problem about the ticket, we'll check our support system to find out what happened with your e-mail. About the question with AIDA64. For such usage we recommend Extreme Engineer license as it does exactly what you need, a quick solution to get a report of a computer without installing or configuring the network. Engineer license also supports this kind of usage as this product is bound to an engineer and can be used on an unlimited number of computers. However I'm not sure what kind of post process you want to do with these snapshots as Engineer version only able to produce TXT or HTML based reports. This version also cannot be launched with command line parameters.

We are working on an automated way to handle renewals and license extensions, it will be published on our website soon. Until that about renewals please send an e-mail to sales AT aida64.com

Please send an e-mail to sales AT aida64.com with your actual product key in order to get this sorted out asap.

Services running in a different "layer" in Windows Vista and Windows 7 and currently AIDA64 cannot access the user's desktop when forced to run as a service. This problem will be solved in a future version.

I've created a sample with the latest AIDA64 Beta version to show some of the capabilities of this new feature.

Yes, I think the first is to check the software firewalls and router configurations to make sure the port you selected for Remote Control is open

Thanks I've found your ticket using the ID and just replied to you in e-mail. The spam filter you using replied to our automated system and this caused the confusion about this ticket.

In such cases just drop an e-mail to the company directly (in this case to us) instead of the e-commerce provider, because we have direct contacts to them so we can check what and why happened and can act after the first failed transaction immediately and provide a solution.

Please copy-paste the ticket number you got from the auto-respond here so we can find your ticket. Currently there are no open tickets about renewals so probably somehow you did not receive our reply.

We have plans to extend AIDA64 monitoring functions to mobile devices such as iPhone with minimal configuration/setup needs. This project have a lot of potential for other interesting features as well so it needs brainstorming and planning to create a good platform to build these ideas and feature on it. I cannot estimate any time frame for this at the moment but we hope we can roll out something in the near future.

We created a service helper application, this is an experimental feature at the moment and not part of the release package yet. I'm attaching it to this reply, please extract the files in the same folder where AIDA64 is installed, more details in the ZIP package. Please let us know how it works or any ideas you have. aida64be_svh.zip

Currently remote control only supports the primary display. What kind of resolution you using on the multiple screen computer and how many displays you have attached to it?

Okay thanks for the answers... One more, how do you start AIDA64 on the server side?

Are the other AIDA64 remote features working good? What is the version of Windows you using (both server and client side)?

There will be a page on www.aida64.com where all existing EVEREST owners will be able to convert their existing product key. As soon as it is available we'll push this information everywhere we can.

You'll be able to upgrade to new versions (like 2.00) too within your 1 year period

No, you can keep both softwares on your computer but please make sure you not running them in the same time to avoid possible conflicts in the background.