Fiery

You can download EasyTune6 from here: http://www.gigabyte.com/products/product-page.aspx?pid=3929#utility You should install that software, which is Gigabyte's own hardware monitoring tool. It will show the temperature readouts for your motherboard that you can compare with AIDA64 temperatures. If the temperatures match, then AIDA64 has no issue, but that also means that your processor is very hot. You should then make sure to improve the cooling of your system.

The gadget requires AIDA64 to be running. You can hide AIDA64 main window by double-clicking on its System Tray icon. Regards, Fiery

Thank you. I believe AIDA64 reports the right temperatures there. You can verify that theory by installing Gigabyte's own temperature monitoring software and comparing the measured temperatures head-to-head.

Thank you, but it's not the data I've requested above. Please right-click on the bottom status bar of AIDA64 main window --> Sensor Debug --> ISA Sensor Dump. Copy-paste the full results into this topic. Thanks, Fiery

Please let us know more about your system configuration, more specifically what video card(s) do you have, which ForceWare release do you have installed, and how many monitors do you have configured? Also, am I right in guessing that you have Windows 7 64-bit SP1 installed? Thanks, Fiery

The Intel RAID SMART support of AIDA64 monitoring module will be completely revamped in the very next AIDA64 beta release due in a few days Regards, Fiery

Please refer to the following forum topic, which is about the same issue: http://forums.aida64...age-iv-extreme/ Regards, Fiery

Please avoid posting a single issue into multiple topics. I've replied in your other topic. This topic closed.

Your picture shows CPUID Hardware Monitor which is not our product. In case you have difficulties with how AIDA64 reports temperatures, then please right-click on the bottom status bar of AIDA64 main window --> Sensor Debug --> ISA Sensor Dump. Copy-paste the full results into this topic. Thanks, Fiery

I'm not sure if our contact at Asus would be happy if we gave out his contact info, so let's rely on the official methods (forum, support email, etc).

Thank you. I can see AIDA64 shows several sensor readings, so what you've said above ("but I don't get hardware monitor values from the mobo") isn't entirely accurate What sort of values do you have missing from the Sensor page in AIDA64?

1) Please copy-paste the full content of the Computer / Sensor page of AIDA64 into this topic. 2) Also right-click on the bottom status bar of AIDA64 main window --> Sensor Debug --> SMBus Dump (Full). Copy-paste the full results into this topic. Thanks, Fiery

1) What video card(s) do you have? 2) Which version of AIDA64 are you running? 3) Do you use Windows 7 64-bit? 4) Do you have any RAID arrays or external disk drives connected? Thanks, Fiery

Asus has several branches and labs worldwide. Just because one of those labs know about the conflict between AI Suite and other monitoring software (but refuse to act on it) doesn't mean any other branches get the "memo" I'm sorry, but we cannot implement the readings on Rampage IV Extreme that require bank switching until Asus implements the synchronization mutexes all other monitoring software use. The most important synchronization mutexes in question are: Access_ISABUS.HTP.Method (for ISA sensor access, including Super I/O chip access) Access_SMBUS.HTP.Method (for SMBus access) Access_EC (for Embedded Controller access --> this is the most important one for Rampage IV Extreme) If you could get Asus to implement those mutexes in AI Suite, you would make the whole monitoring software developers community (including the authors of HWiNFO, HWMonitor, SIV, SpeedFan, etc) very happy

I know you figured it out already, but to help others: Access database files and SQL schemas can be found in AIDA64 Business Edition distribution package, in the SQL_Schema folder. Regards, Fiery

Inside, 1 pixel wide. You can easily check those facts if you configure a 3 pixel height bar with frame enabled ;) Regards, Fiery

It will be fixed in the next AIDA64 beta release Thanks, Fiery

Sounds great, thank you! Yes, that's how things work about AIDA64

We do know that other diagnostic software developers frequently visit this forum to see what issues AIDA64 has got, to see if their software may be affected as well. Prime example was the RSoD issue on GTX680 cards. If they see that AIDA64 has troubles reporting sensor values on e.g. Biostar boards, they may check their code and fix it too. Such data like ISA Sensor Dumps are helpful for other software developers as well

"CPU" temperature is read from the onboard sensor chip, so it shows the processor socket or diode temperature measured by the sensor chip. Individual core temperatures, "CPU Package" and the rest of the mentioned temperatures are all measured by the CPU itself, using its integrated (on-die) temperature diodes. Of course the on-die diodes will show more accurate temperatures, since they're the ones that can follow the heating up or cooling down of the processor the quickest. Regards, Fiery

Thank you for the feedback

The mentioned temperatures are only available via bank switching on the EC (Embedded Controller) chip of Rampage IV Extreme. However, switching the bank on the EC may cause a system crash or BSoD if other software or the BIOS also communicates with the EC. Hence we cannot risk of a bank switching as long as Asus refuses to implement synchronizing in their software (AI Suite). We've already contacted them about that, but they don't seem to care about 3rd party software

No problem We've added sensor adjustments based on the info you've submitted. Let's hope someone else who has the same board would chime in about how accurate the sensor details are now.

We've implemented the requested SensorPanel context menu option in AIDA64 / main menu / File / Preferences / Hardware Monitoring / SensorPanel. Make sure to upgrade to the latest beta version of AIDA64 Extreme Edition available at: http://www.aida64.com/downloads/aida64extremebuild1929s4wtvl6pfnzip After upgrading to this new version, make sure to restart Windows to finalize the upgrade. Thank you for the other suggestions, we'll see what can we do about them. Regards, Fiery

We've implemented the requested SensorPanel context menu option in AIDA64 / main menu / File / Preferences / Hardware Monitoring / SensorPanel. Make sure to upgrade to the latest beta version of AIDA64 Extreme Edition available at: http://www.aida64.com/downloads/aida64extremebuild1929s4wtvl6pfnzip After upgrading to this new version, make sure to restart Windows to finalize the upgrade. Regards, Fiery